Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.57

4.6 Rating 12,537 Reviews

90 %

of reviewers recommend Appleyard London

4.6

Based on 12,537 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 17th February 2026

405

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Flowers arrived as dated and well packed Content as projected in web site image and excellent quality”

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Posted 10 months ago

“The flowers & presention was excellent as the receipient was very pleased & sent me 2 photos.”

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Posted 10 months ago

“your flower is supper nice”

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Posted 10 months ago

“Brilliant service, packaging and flowers.”

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Posted 10 months ago

“Fast easy and flowers are beautiful”

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Posted 10 months ago

“The recipient was very happy. I’ve not seen the quality of Appleyard flowers and I’ve always been the sender!! X”

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Posted 10 months ago

“The dried flowers are fabulous!”

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Posted 10 months ago

“Absolutely beautiful flowers. Delivered by Royal Mail. Amazingly easy and stress free.”

Appleyard London 5 star review on 25th August 2025

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Posted 10 months ago

“Stunning on arrival (mixed bunch of roses sent as gift) on Wednesday but the decline started immediately despite following all care instructions to the letter. Today (Monday) they are looking very droopy and browning, almost to the point where they need to go out. I raised this with Appleyard and they were very responsive and are sending me a replacement bouquet. I have revised my review in light of their response to my complaint.”

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Posted 10 months ago

Hi there, Thank you for your review, and I’m sorry to hear that the roses didn’t stay as vibrant as you expected. We take great pride in the quality of our flowers, and it’s disheartening to know we didn’t meet your expectations this time. If you're having difficulty with the photos, please feel free to share your thoughts with us directly at customerservices@appleyardlondon.com. We’re here to help and would love to learn more about your experience. Thank you for your understanding, and we hope to have the chance to restore your faith in us in the future. Warm regards, Team Appleyard London

Posted 10 months ago

“Lovely flowers”

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Posted 10 months ago

“Thank you once again I use your service to send gifts 🎁 thank you always reliable”

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Posted 10 months ago

“The flowers were for my wife to celebrate our wedding anniversary. She loved them, and she loved the exquisite fragrance too”

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Posted 10 months ago

“Stunning, healthy, highly fragranced blooms! Gift wrapped in a beautiful boutique style! Definitely not your average online florist, by far exceeded my expectations. Realistically and fairly priced. Excellent customer service and communication.”

Appleyard London 5 star review on 19th August 2025

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Posted 10 months ago

“Beautiful bouquet delivered to my friend. Thank you”

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Posted 10 months ago

“Flowers were delivered to Glasgow and recipient was delighted.”

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Posted 10 months ago

“The bouquet was lovely but the roses very quickly faded”

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Posted 10 months ago

“Arrived on time and packaged securely…just need to wait and see how long the blooms last.”

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Posted 11 months ago

“Great service”

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Posted 11 months ago

“Beautiful flowers and responsive service”

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Posted 11 months ago

“Easy to order customer service great”

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Posted 11 months ago

Appleyard London is rated 4.6 based on 12,537 reviews