Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.57

4.6 Rating 12,539 Reviews

90 %

of reviewers recommend Appleyard London

4.6

Based on 12,539 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 17th February 2026

405

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Lovely flowers delivered in a well packaged box. Buds opened up in about 24 hours - so do take that into account when ordering. Still doing very well about a week on from when they were received.”

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Posted 1 year ago

“Very prompt and kept us up to date on delivery timings throughout. Good and efficient.”

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Posted 1 year ago

“Very impressed with the whole service and especially the flowers. Great service. I will definitely be using them again. I order two of these bouquets, one has been successfully received and recipent is thrilled to bits. Waiting on last delivery.”

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Posted 1 year ago

“Excellent. Very impressed again.”

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Posted 1 year ago

“Amazing flowers. Wife loved them. Thank you so much Appleyard. You got me out of the Dog house”

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Posted 1 year ago

“Great communication throughout the delivery process and the flowers arrived beautiful packaged.”

Appleyard London 5 star review on 1st June 2025

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Posted 1 year ago

“I recently ordered from Appleyard Flowers and was really impressed! The bouquet arrived on time, beautifully arranged, and the flowers were fresh and vibrant. The presentation felt elegant and premium, making it a lovely gift. My only small comment is that the bouquet could have been a bit bigger for the price, but overall I’m very happy with the quality and would order again. A great experience!”

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Posted 1 year ago

“I Received some flowers from my son in Milan and was very disappointed at the quality of the flowers as very withered very quickly and I was very disappointed .”

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Posted 1 year ago

Hi Brigid, Thank you for your feedback, and I’m truly sorry to learn that the flowers you received did not meet your expectations. Withered blooms are not the standard we strive for, and I understand how disappointing that must have been for you. We appreciate your comments as they help us improve our service. Please reach out to us at customerservices@appleyardlondon.com so we can discuss this further and ensure your concerns are addressed. Thank you for your understanding, and we hope to make it right. Warm regards, Team Appleyard London

Posted 1 year ago

“Awful - flowers for my daughter still not delivered more than 48 hours after delivery due. And nobody bothers to care about what’s happening or respond. Have now requested full refund. Do not use these amateurs”

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Posted 1 year ago

Hi Hilary, Thank you for bringing your experience to our attention. I’m sincerely sorry to hear about the delay and the lack of communication surrounding your order. This is not the level of service we strive to provide, and we understand how frustrating this must be for you. Your feedback is crucial for us to improve, and I assure you that we are taking it seriously. Please reach out to us at customerservices@appleyardlondon.com, and we will do our best to address your concerns promptly. We appreciate your patience and understanding during this time. Warm regards, Team Appleyard London

Posted 1 year ago

“The sunflowers were a present and my friend was thrilled with the flowers. I was able to track the delivery of the flowers.”

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Posted 1 year ago

“The flowers are always stunning and arrive on time, highly recommend.”

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Posted 1 year ago

“Beautiful bouquet of flowers. Delivered on time. Recipient happy, sender happy. Thank you”

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Posted 1 year ago

“Good options and quick delivery”

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Posted 1 year ago

“It was birthday gift and it was amazing bouquet and smooth delivery. Thank you.”

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Posted 1 year ago

“I received a bouquet from my work colleagues last Friday evening and by Saturday the roses had all flopped and thr leaves were all dry! Very disappointed we complained and still no replacement as they said they would! Bad service for the money spent”

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Posted 1 year ago

Hi Cheriee, Thank you for sharing your experience with us. I’m genuinely sorry to hear that your bouquet did not meet your expectations and that you've had trouble with our service. We aim to provide beautiful arrangements and it’s disappointing to know we fell short this time. Your feedback is important, and we are committed to addressing your concerns. Please reach out to us at customerservices@appleyardlondon.com so we can discuss this further and make things right for you. Warm regards, Team Appleyard London

Posted 1 year ago

“All good this time thank you”

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Posted 1 year ago

“Wow, after finally receiving the flowers I ordered (after a poorly delivery service with Yodel) for my wife for our anniversary, we were both overwhelmed with how beautiful they were. Ordered flowers online before from other florists and I have to say Appleyard surpass them all. Thank you Appleyard. Will definitely use again and highly recommended. ⭐️⭐️⭐️⭐️⭐️”

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Posted 1 year ago

“Incredible service every single time. I have permanently moved to Appleyard after being consistently disappointed by other flower delivery services. Appleyard flowers are consistently high-quality, everyone who has received this as a gift has been flawed and loved every bunch. The flowers, chocs and toys are such a great combination. The price is fantastic too, it doesn't break the bank and every delivery has been on time and flawless.”

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Posted 1 year ago

“Appleyard had a wonderful selection of flowers including seasonal options. The price was a little on the high side but the service was great. Arrived on time at the correct address with updates for tracking the order.”

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Posted 1 year ago

“The order was not delivered as per the booking. It was arranged for the following day. I received an apology email and an upgrade in the flower number, but delivering the bouquet one day later and in a slot of 19:00-21:00 is very disappointing. If I knew this would happen, I would not order from this company, even if it was for free!”

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Posted 1 year ago

Hi there, Thank you for taking the time to share your experience, and I’m truly sorry to hear that your order did not go as planned. We understand how disappointing it can be to have delays, especially when you’re looking forward to a timely delivery. Your feedback about the timing and communication is invaluable to us, and we’ll use it to improve our processes moving forward. If there’s anything further you’d like to discuss or if we can assist you in any way, please don’t hesitate to reach out to us at customerservices@appleyardlondon.com. We appreciate your understanding and hope to have the chance to regain your trust in the future. Best regards, Appleyard London Customer Support Team

Posted 1 year ago

Appleyard London is rated 4.6 based on 12,539 reviews