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Appleyard London Reviews

4.6 Rating 12,606 Reviews
90 %
of reviewers recommend Appleyard London
4.6
Based on 12,606 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 83%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Appleyard London Reviews

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 18th August 2026
Mr Shirajul I
Appleyard London 5 star review on 17th February 2026
PAUL F
Appleyard London 5 star review on 17th February 2026
Anonymous
Appleyard London 5 star review on 16th January 2026
Anonymous
Appleyard London 5 star review on 20th December 2025
Graham W
Appleyard London 5 star review on 20th December 2025
Mrs Claire M
Appleyard London 5 star review on 6th December 2025
Mr Andy T
406
Anonymous
Anonymous  // 01/01/2019
Good selection of flowers, easy to order. I would like the delivery service to be better, you don't get told who signed for the flowers, or if they were let somewhere etc.
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Posted 10 years ago
always good service but could do more for returning customers
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Posted 10 years ago
Positive experience using web-site and flowers excellent. Only problem was not receiving any invoice confirmation.
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Posted 10 years ago
Lovely, unusual bouquet. Bought extra large - didn't seem as luxurious as the picture. There was an upgrade offer advertised but no details about what the offer was and no customer service at weekends to ask someone which was a bit frustrating.. Turns out I could have got a large bouquet for the price of the standard. Gave as a gift and it was well received.
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Posted 10 years ago
The flowers arrived on time and beautifully and safely packed. It was a stunning bouquet - better than viewed on line . Unfortunately. After 4 days the roses began to turn brown which was s disappointment as I expected them to last at least a week . The greenery and white flowers lasted longer . It was , in spite of this , a very impressive display .
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Posted 10 years ago
My mum was very happy with her birthday flowers.
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Posted 10 years ago
I sent flowers to my granddaughter and her husband on the occasionsion of their wedding anniversary. I was very pleased with the delivery as I was rather late ordering the flowers as we had just returned from a holiday. She telephoned me to say they were beautiful. Thank you very much. Susan Marshall. Cardiff
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Posted 10 years ago
ordered as a present for a new baby came next day as advised outfit & flowers were perfect
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Posted 10 years ago
Perfect product. Delayed by a day
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Posted 10 years ago
Nice selection of flowers, easy ordering, good communication after ordering and prompt delivery.
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Posted 10 years ago
Hi, the flowers were nice but my note never arrived. Thanks! Alex
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Posted 10 years ago
What is 'description of card'? I have not come across this before. Otherwise my experience of the the site was quite straight forward. I will be interested to see if the gift receiver is happy with the flowers. There was nowhere for me to ask if they can be delivered before 5pm. So I have my fingers crossed that they will arrive by then. Cheers.
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Posted 10 years ago
The flowers look exactly what I would be glad to receive. So I choose them for giving others. Very easy online shopping. Thank you!
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Posted 10 years ago
Easy to use site. I did want to see a photo of the finished bouguet but there was nowhere to ask for this a little disapointing
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Posted 10 years ago
The flowers were very lovely, delivery on time. There's just one thing that disturbed me and it was the card. The person receiving it, didn't even notice it as in her words: "it looked like a flyer". The message was printed in very small letters and everything seemed so impersonal.—quite the opposite of what someone would like to achieve with such nice flowers.
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Posted 10 years ago
You let a very small space to write on your cards...
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Posted 10 years ago
Very nice quality flowers, well presented and delivered in a very timely fashion.
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Posted 10 years ago
Great service would happily buy again
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Posted 10 years ago
Great photos, quick checkout. when I ticked the times order delivery it didn't offer me a time for delivery, which I thought it would. Otherwise all good!
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Posted 10 years ago
Flowers arrived on time and were a lovely mix. Unfortunately some of the wet paper the flowers were wrapped in had come off meaning some were wilted on arrival and didn't really recover.
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Posted 10 years ago
Appleyard London is rated 4.6 based on 12,606 reviews