Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.57

4.6 Rating 12,580 Reviews

90 %

of reviewers recommend Appleyard London

4.6

Based on 12,580 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 6th August 2026

406

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Flowers arrived in good time and are good quality. I have to send a couple more f flower companies in the UK recently and both times the flowers didn’t arrive on time. I live in Australia so it is hard to reprimand them.”

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Posted 3 years ago

“Arrived on requested date, beautiful flowers, thank you.”

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Posted 3 years ago

“Flowers came on time and were delivered as expected and my partner loved them”

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Posted 3 years ago

“Flowers never delivered. No response from the delivery provider after a day. No reply from Appleyard flowers after a day. A special event that was intended to be memorialized was lost and forgotten instead. Do not trust your special moments to Applewood Flowers. Don’t believe their happiness guarantee. I've raised my review from 1 star to 3 stars because Appleyard London did do a good job of replying to me and refunding my money for the missed order.”

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Posted 3 years ago

“Excellent service, fantastic product, delivery right on time, very pleased, thank you very much. Evonne, New Zealand.”

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Posted 3 years ago

“They were very very helpful, unfortunately did not have the correct stock in for my order so compensated for this mishap by giving a bigger bunch and more chocolates! Lovely team and gorgeous flowers!! X”

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Posted 3 years ago

“I find Appleyards Flowers absolutely perfect. They are a cut above any flowers which I have been able to source in The Midlands. Their customer service is aslo faultless”

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Posted 3 years ago

“Wife loved the flowers made her day”

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Posted 3 years ago

“great flowers sent really quickly!”

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Posted 3 years ago

“Given to my daughter in law for her birthday she was pleased with flowers and bottle 🍾”

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Posted 3 years ago

“Excellent service and quality of product”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Delivery on time and in very good condition.excellent service”

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Posted 3 years ago

“Flowers were delivered on time and were beautiful”

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Posted 3 years ago

“Again excellent service! There was an issue with the order I placed and not only did Appleyard sort it, they upgraded my order as a gesture of goodwill. The recipient was overjoyed with the flowers that were delivered and I was so pleased to receive excellent service again”

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Posted 3 years ago

“Great flowers”

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Posted 3 years ago

“Excellent service, really fast delivery. They delivered after 10 minutes of the expected time! More than happy with their service! You won a customer and you will be recommended to everyone I know! Thank you for your great job!”

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Posted 3 years ago

“The quality of the flowers is impeccable, what disappointed me extremely was the fact that they were delivered very late, I chose to have them delivered on the day of the event and I expected them to be delivered by noon, but to my disappointment they were delivered at 20:30 p.m., when the event it was already finish and my surprise was delivered much too late for anyone to appreciate it!”

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Posted 3 years ago

We're so sorry to hear that the bouquet arrived later than expected. A member of our team have been in touch to put things right.

Posted 3 years ago

“I ordered a bouquet for my mum's birthday, but half of the flowers were already old and dying. It arrived yesterday, and these photos were taken on the same day. I'm very disappointed with the order. They aren't cheap flowers and the quality is not enough. enough.”

Helpful Report

Posted 3 years ago

We're so sorry to have let you and your mother down. A member of our team have been in touch to put things right.

Posted 3 years ago

“Lovely flowers, delivered on time & last well”

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Posted 3 years ago

Appleyard London is rated 4.6 based on 12,580 reviews