Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.58

4.6 Rating 12,259 Reviews

91 %

of reviewers recommend Appleyard London

4.6

Based on 12,259 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 17th February 2026

405

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Not seen the flowers myself, however the recipient was most impressed. Delivery was prompt, I received tx updates throughout. Packaging was excellent, The Bouquet had beautiful flowers with fresh with foliage. My Aunt said similar to a wedding Bouquet. She was thrilled.”

Helpful Report

Posted 10 years ago

“Packaging was very good. Flowers were good quality, but the Stocks were droopy from a lack of water when received. They soon pulled round after a good drink, and look very good now.”

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Posted 10 years ago

“Received on the special day and all arrived packed up beautifully and very securely. I didn't see it in person because I live overseas but from photos looked very similar to the one I chose on-line. A bit sparser maybe but only because lilies weren't out at the time so I'm sure the arrangement will fill out as it matures. Thank you for your kind service.”

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Posted 10 years ago

“Very nice bouquet, flowers fresh and excellent packaging. Only surprise was that they were dispatched from London to Sevenoaks via Nottingham - perhaps you could consider a more environmentally friendly delivery method.”

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Posted 10 years ago

“The flowers were absolutely beautiful! They were delivered very fast, perhaps too fast because I made a mistake on the name and couldn't get it rectified before they were sent out. All in all, pleased.”

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Posted 10 years ago

“I didn't see the flowers, as they were sent to a colleague, but she called to say thank you on the day I had asked for them to be delivered, and she said they were beautiful. Thanks very much!”

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Posted 10 years ago

“Beautiful flowers, delivered when expected. However, there was no note with them so the person receiving them had to guess who they were from! Otherwise, excellent service, thanks very much.”

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Posted 10 years ago

“Beautiful flowers, delivered when expected. However, there was no note with them so the person receiving them had to guess who they were from! Otherwise, excellent service, thanks very much.”

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Posted 10 years ago

“I can say the customer service was good and the recipient of the gift of the flowers was very happy.”

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Posted 10 years ago

“Great service, beautiful flowers, delivered on time. Will use again! "Delivered" notification arrived two days after delivery - the only downside.”

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Posted 10 years ago

“My only bad comment is regarding delivery. They were just left in the doorway to the block of apartments when I had requested leave with neighbours if no reply.”

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Posted 10 years ago

“Nice flowers, prompt delivery! Customer service could have been more helpful... I noticed an error as soon as I made the order (name was incorrect) and they were unwilling to change it, as the order was "already processed."”

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Posted 10 years ago

“Great feedback from the recipient so thank you so much. Only negative was the need for me to check out twice as the site wouldn't alow me to send two lots of flowers to two different addresses.”

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Posted 10 years ago

“At first I was amazed by the website, everything looked amazing, I ordered the flowers and then went on to facebook and was shocked to see so many negative comments. I got scared that my flowers wouldn't arrive and wondered whether to cancel my order. I stuck it through and the flowers arrived perfectly and on time! I've just recently placed a second order with Appleyard London and hope to get the same level of service again.”

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Posted 10 years ago

“The flowers were even more beautiful than I thought they would be! They were securely packaged in a giant box with a very professional-looking Cube of Gloop keeping the flowers well-nourished before we had the chance to stick them in a vase at the end of the day. Absolutely wonderful.”

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Posted 10 years ago

“Flowers and champagne arrived on time. Bouquet was a lot smaller than I expected although quality was good.”

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Posted 10 years ago

“I ordered the large flowers which where a mix of roses, lollies, spray and a blue flower. In the picture they looked like they were more in the bouquet than their was in when they arrived. The flowers are beautiful the roses are lovely.”

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Posted 10 years ago

“All went smoothly and recipient very pleased”

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Posted 10 years ago

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Posted 10 years ago

“I haven't seen the flowers and chocolates delivered but my friend is delighted And they arrived on time”

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Posted 10 years ago

Appleyard London is rated 4.6 based on 12,259 reviews