Name: ANYVAN
Address: The Triangle, 5 -17 Hammersmith Grove, Hammersmith, London, London Borough of Hammersmith and Fulham
Rating: 3.45

“I wish only one change I wish I could have booked an am or pm delivery without any extra costs ! Everything is was good”

Helpful Report

Posted 10 months ago

Hi Paresh, Thanks so much for your feedback. We're really glad to hear everything else went well. Regarding time slots, wider collection windows help us keep costs lower by allowing more flexibility in scheduling. Narrower windows, like AM or PM only, do come at a higher cost as they require us to prioritise that job and build the rest of the route around it. We really appreciate your understanding and hope to help again in future. Kind Regards, AnyVan

Posted 9 months ago

“Disappointed by AnyVan – Financial and Emotional Losses After a “Premium” Move We hired AnyVan for what was supposed to be a full-service, premium move (ref: AV-8812773). Instead, we received a chaotic and careless experience — and we’re still dealing with the consequences. First, the company took an unreasonably long time to respond to our emails. When they eventually did, they offered apologies — but no meaningful solution. What we need is not just words, but financial compensation. The wardrobe boxes we paid for were never delivered — and we have not received a refund. Our own boxes were damaged because the movers didn’t bring the ones they were supposed to. One of the beds was incorrectly assembled, missing bolts and left unstable. We now have to hire someone else to fix it. Several of our belongings were scratched, crushed or broken due to lack of proper wrapping and stacking. This has resulted not only in stress and frustration, but real financial loss: we are out of pocket for missing items, repairs, and additional help we should never have had to arrange ourselves. We’ve shared all photos and videos, and we’ve spent a huge amount of time trying to resolve this. So far, we’ve received only a token gesture and vague promises. We cannot recommend AnyVan based on this experience. Think twice before trusting them with your move.”

Helpful Report

Posted 10 months ago

Hi Maryna, Thank you so much for taking the time to share your feedback with us. We're genuinely sorry to hear that your recent experience with AnyVan didn’t meet your expectations. We know how important your move is, and it’s disappointing to hear we didn’t deliver the service you deserve. To ensure your concerns are addressed thoroughly, one of our Service Quality Team members has already reached out to you directly. They’re dedicated to looking into this and ensuring that any issues are properly resolved. We truly value your feedback as it helps us improve, and we want to make sure we get things right for you. If you have anything else you'd like to share in the meantime, please feel free to reach out — we're here to help. Best regards, AnyVan

Posted 9 months ago

“5star service very reliable very professional”

Helpful Report

Posted 10 months ago

Hi Darren, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 10 months ago

“My 5 star rating is for the admin department, especially Sam. I had an issue with the driver and removal experience and Sam began resolving the issue within minutes... that's... within minutes and it was finally resolved perfectly. Even though my driver experience did not go smoothly, I would highly recommend this company just for the admin staff. Thank you Sam 👍🏻”

Helpful Report

Posted 10 months ago

Hi there, Thank you so much for your kind words—and for taking the time to leave us a 5-star review despite the bumps along the way. We’re genuinely sorry to hear that your experience with the driver wasn’t ideal, but we’re so glad Sam was able to step in and get everything sorted quickly for you. She's an absolute star, and we’ll make sure your lovely feedback reaches her! It means a lot that you’d still recommend us based on the service from our admin team. We know how much stress moving can bring, so when things go sideways, it's our mission to step in and make it right—fast. Thanks again for your understanding and your shoutout to the team 💙 All the best, The AnyVan Team

Posted 10 months ago

“Absolutely brilliant guys & great service !”

Helpful Report

Posted 10 months ago

Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 10 months ago

“Anyvan,was very helpful, good value, punctual and reliable. We would definitely use them again and would recommend them to friends.”

Helpful Report

Posted 10 months ago

Hi Jane, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 10 months ago

“AnyVan were great! They arrived on time and quickly loaded the van, quick signature and then off. They gave an accurate delivery time and were helpful and friendly. I would definitely use them again!”

Helpful Report

Posted 10 months ago

Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 10 months ago

“The driver was fabulous”

Helpful Report

Posted 10 months ago

Hi Robert, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 10 months ago

“From booking to delivery, the communication was accommodating, supportive and clear. There were absolutely no issues with delivery, which was on time and smooth.”

Helpful Report

Posted 10 months ago

Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 10 months ago

“Very good service. The driver was punctual, friendly and professional.”

Helpful Report

Posted 11 months ago

Hi Janet, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 10 months ago

“Highly professional, responsive, reliable, and efficient. I would not hesitate to recommend them.”

Helpful Report

Posted 11 months ago

Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, Emma

Posted 10 months ago

“Really good service, carried a very heavy bookcase to a first floor no problem, super punctual and friendly people!”

Helpful Report

Posted 11 months ago

Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, Emma

Posted 10 months ago

“Good service provided. Van driver arrived before time.”

Helpful Report

Posted 11 months ago

Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 10 months ago

“Patient driver”

Helpful Report

Posted 11 months ago

Hi Ugo, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, Emma

Posted 10 months ago

“Excellent service, good value and very nice people”

Helpful Report

Posted 11 months ago

Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 10 months ago

“Excellent servive”

Helpful Report

Posted 11 months ago

Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 10 months ago

“Personal profesional muy cualificado para el transporte y colocación de enseres. Preferible a otras empresas. Puntuales. Trato agradable, recomensados.”

Helpful Report

Posted 11 months ago

Hola Alfonso, ¡Muchas gracias por tu reseña! ⭐ Tu opinión significa mucho para nosotros en AnyVan, y realmente agradecemos que te hayas tomado el tiempo para compartir tus comentarios 💬. ¡Esperamos poder ayudarte de nuevo muy pronto! 🚚💙 Saludos cordiales, AnyVan

Posted 10 months ago

“Great service and friendly driver.”

Helpful Report

Posted 11 months ago

Hi There, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 10 months ago

“Punctual. Unfortunately a large cardboard box was left for us to dispose of. We have no car so disposal will be difficult. Mentioned this but no reaction.”

Helpful Report

Posted 11 months ago

Hi Adrian, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 10 months ago

“Punctual and efficient”

Helpful Report

Posted 11 months ago

Hi Susan, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 10 months ago

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

ANYVAN Reviews

About ANYVAN:

Phone:

Email:

Location: