ANYVAN Reviews

Name: ANYVAN
Address: The Triangle, 5 -17 Hammersmith Grove, Hammersmith, London, London Borough of Hammersmith and Fulham
Rating: 3.42

3.4 Rating 2,837 Reviews

61 %

of reviewers recommend ANYVAN

Company Reviews

Metrics

Info

3.4

Based on 2,837 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ANYVAN:

AnyVan makes moving anything, anywhere hassle-free and affordable using trusted drivers. Whether you're moving a sofa down the road or your whole home across the country, we've got a van for that!

Phone:

020 3872 3050

Email:

info@anyvan.com

Location:

The Triangle, 5 -17 Hammersmith Grove,
Hammersmith,
London
London Borough of Hammersmith and Fulham
W6 0LG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleasant & helpful drivers, very efficient service”

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Posted 4 years ago

“Booked for collection and delivery, the driver kept me informed by text and phone on the day 22/05/2021. When they arrived they were polite and courteous and handled furniture with care. They delivered straight after pickup. Their van was clean and had the necessary equipment for strapping down the furniture. After reading negative reviews was slightly apprehensive but they were great and would definitely recommend anyvan”

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Posted 4 years ago

“Brilliant service. Easy to book arrived on time easy transfer and delivery to destination. And to top it all a great price. Would not hesitate to recommend or use again”

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Posted 4 years ago

“Charming driver who was excellent and extremely helpful”

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Posted 4 years ago

“Great service by Constantin and his friend. Friendly, efficient and speedy. Really impressed.”

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Posted 4 years ago

“Terrible customer service”

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Posted 4 years ago

“Prefect staff, wonderful experience for me. Must recommend to others.”

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Posted 4 years ago

“Impeccable. Nice guys. Great timing. Helpful and respectful. Couldn't be better!”

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Posted 4 years ago

“Very efficient and helpful service”

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Posted 4 years ago

“Would definately reccomend these removers. Made our move stress free and a lot easier. The two guys we had were quick and helpful. Thankyou both.”

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Posted 4 years ago

“I booked this company for a house removal. I apparently forgot to understand that every single item of the house had to on the removal list. Failing to do that left me ditched and abandoned with a couple of vans of stuff still in the property and no way of moving it. I'd paid for the premium removal service... This company, as well as being expensive, WILL ABANDON YOU. I feel like I've been mugged.”

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Posted 4 years ago

“Anyvan, anywhere,, anytime. Bravo every one. Superb in every detail. Thanks so much.”

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Posted 4 years ago

“Punctual. Very careful with my bed and mattress which they wrapped. Polite and professional I would use them again.”

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Posted 4 years ago

“Booked the van. Day before pick up they cancelled because although I had given the correct measurements they realised they actually didn't have a van long enough.”

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Posted 4 years ago

“Customer service non existent, gave me a provider whom did not know the customs regulations, no communication with transporter for 5 days, called anyvan whom charge one third of total cost, not interested. Beware the transporters are not even based in UK, if i sent with courier whom sent a canvas side vehicle thus not guaranteed secure or watertight, now not refunding my money either.”

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Posted 4 years ago

“My Move on the 29th April was excellent the two men that moved my belongings were very helpful, polite and professional, I would definitely use Anyvan again.”

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Posted 4 years ago

“Exceptional service. No hassle. Very polite and helpful guys. They brought my sofa bed in my house in what was like a monsoon outside. Would certainly use them again and no hesitation to recommend them *****”

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Posted 4 years ago

“Arrived when they said. Guys were respectful & helpful & did their job fully & well. Goods arrived at the other end shortly afterwards.”

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Posted 4 years ago

“Worst company ever, will never use or recommend this company to anyone. Parcel arrived to destination late after me paying £69 pound, then got told by them will have to reschedule for next day, and pay another £69.”

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Posted 4 years ago

“I am writing this to make others aware and not to be fooled by the way this company operates. The van drivers are separate to the company, and they follow none of the company obligations. We used AnyVan to move us and the two gentlemen or should I say blokes, treated our furniture with no care or respect. We wrapped each furniture item with wrapping to protect and almost every piece is damaged and chipped. Including a sentimental cabinet that was my grandparents. I have since reported this to AnyVan who have said that in order for us have a successful claim for damage we should have taken photos before they collected! Who has time to do this..? They have asked the drivers and they have denied all knowledge, even though we have a photo of them cramming in the bedroom furniture with no respect. Really really disappointed, and have been fobbed off completely. So gutting when you work hard to pay for furniture to furnish your home and somebody else has slung it between houses, this is the main reason we used a mover. I really would not recommend this company to anyone, and the after sale service is a shambles.”

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Posted 4 years ago

ANYVAN is rated 3.4 based on 2,837 reviews