Ancient Wisdom Wholesale Reviews

Name: Ancient Wisdom Wholesale
Address: Ancient Wisdom Marketing Affinity Park, Europa Drive, Affinity Park, Sheffield
Rating: 4.72

4.7 Rating 2,684 Reviews

94 %

of reviewers recommend Ancient Wisdom Wholesale

4.7

Based on 2,684 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Ancient Wisdom Wholesale:

We Love Gifts. It’s important to be enthusiastic about what you do.. Since 1995 we have been passionate about bringing the best in wholesale gifts to our customers, both in the UK and across the world.

Visit Website

Phone:

0114 272 9165

Location:

Ancient Wisdom Marketing Affinity Park, Europa Drive, Affinity Park
Sheffield
S9 1XT

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Ancient Wisdom Wholesale 5 star review on 24th July 2025

Peerie I****

Mal Craw****

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ancient Wisdom are our "One stop supplier", 90% of things we need to trade we can obtain from Ancient Wisdom. We have stopped using lots of suppliers as this just increases our shipping costs and reducing our profits. we are more than happy with AW :)”

Ancient Wisdom Wholesale 5 star review on 31st May 2017

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Posted 8 years ago

“Highly concerned that AW are knowingly sending out faulty items, Shabby Chic Letters are being glued and it is noticeable. I sell these online and there would be serious consequences. Unacceptable Ancient Wisdom After telephoning and explaining the issue we were promised replacements. Which did not happen. Then a week later i get an email asking for a photo, then AW REQUEST ME TO RETURN THEM. I was also told they do not travel Well and that the makers glue them if they break. Where is the Logic in doing that ???”

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Posted 8 years ago

Dear Angela, Thank you for your message. Yes, I do remember you explaining this - thank you and I apologize for any inconvenience. After seeing the photos I decided to offer a collection because we can then use them in our showroom. We do have some customers that purchase stock from us for their own arts and crafts projects and therefore we sometimes manage to sell damaged stock at a discount. It helps local artists and also helps the environment in terms of recycling. As we were closed over the bank holiday weekend, unfortunately, I was not able to book the collection for today for you so if you can let me know what would be the next best day for you, please, that would be great. I usually need 24h notice to book it with the courier. Your replacement items have been added to the current order and should be leaving us today. Once more many apologies for the inconvenience. Kind Regards, Urszula

Posted 8 years ago

“Excellent products and service”

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(The Wellness Club UK) - Posted 8 years ago

“Some good products despite a few which have arrived damaged. However, AW act quickly to put things right. Overall, good products and service. Will definitely recommend”

Ancient Wisdom Wholesale 4 star review on 24th May 2017

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(Three Graces) - Posted 8 years ago

“Prompt service”

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(Out Of The Orient) - Posted 8 years ago

“It took 8 days for you to dispatch my item. I did receive a refund for the postage which was good, however when the items came they were smaller than stated on your site dispose me asking, and being told the sizes were correct. Too much hasstle to return.”

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(Moonlight Melts) - Posted 8 years ago

“We couldn't be more happy with ancient wisdoms, products, service and deliveries. The bath products are amazing and whenever we have a query it is dealt with efficiently. Great service and helpful staff.”

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(Mandy Pickett) - Posted 8 years ago

“Everyone is so happy and helpful xxx”

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(Incense Sticks And Cones) - Posted 8 years ago

“Good product. Customers who come into our shop love the smell of our shop filled with Ancient wisdom aroma product.”

Ancient Wisdom Wholesale 5 star review on 23rd May 2017

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Posted 8 years ago

“Very disappointed in service recent months, especially drop shipping. They removed products from the drop shipping service without telling anyone, so we end up selling things they cant actually supply. They havent replied to email sent yesterday lunch time to ask how we can resolve for customer - should we buy wholesale stock for the order? Be nice to know ASAP due to constant dispatch delays. They are unreachable by phone, despite being in same building. They take a very long time to dispatch orders so often late deliviries. Items regularly arrive damaged, poorly packaged or missing. On wholesale side they do not let us know products out of stock they just send a refund - no email or phone call, just refund. Last time it left us short for a customer order so we had to switch the product last minute, doesnt look good on us. Very very disappointed in service from AW. Finally when i said something to customer services today they were unwilling to accept responsibility for the issues when i just called them - the attitude was "well what do you want me to do about it"... when i told her what i wanted her to do (e.g. simply communicate with her colleagues to find an answer) That is not possible. Seriously guys, please sort it out.. we just want to make money together without annoying and losing our customers. Due to the constant issues we are seriously considering selling off all our stock at cost and changing our entire product range so we can find another supplier :( so sad and such a waste of our time and money. I would like to recommend you to friends and colleagues as a good wholesaler to use, not as a waste of time and money. Please guys, i beg you address the issues, please!!”

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Posted 8 years ago

Dear Spike, I apologise for this kind of experience you had with us. My colleague Urszula has sent you an email. Please get back to her see if we can fix this somehow. Once again I am very sorry for this. Kind Regards Tomas

Posted 8 years ago

“Love love love this company, I own a florist and their stock complements my shop, bath bombs ,soaps candles etc. Fantastic service xx”

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Posted 8 years ago

“Really good service and mainly great customer service. two items were out of stock and I was not notified until I queried. two items missing from delivery but were dispatched really quickly and received the next day. Only one slightly damaged product upon delivery but more likely damaged in transit. Good friendly service with good products.”

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Posted 8 years ago

“Great products look and smell amazing at affordable prices, excellent customer service i've always found them more than happy to help :)”

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Posted 8 years ago

“Great products unique and individual,quick delivery,excellent customer service and affordable priced goods.New and eclectic stock added on a regular basis”

Ancient Wisdom Wholesale 5 star review on 8th May 2017

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Posted 8 years ago

“Ho fatto l ordine il 30 aprile e risulta ancora incorso vorrei capire i tempi di consegna.”

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Posted 8 years ago

“Prompt delivery. Occasional out of stock items but we take that risk when we enter the fair trade market place.”

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Posted 8 years ago

“Orders are always dealt with efficiently and arrive in good time. All the bath products we have purchased look and smell amazing and our customers love them. Staff are always polite when calling and we look forward to many dealings with ancient wisdom in the future.”

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Posted 8 years ago

“Once again, the products are perfect!!! I love the team!!! Thank you Ancient Wisdom!!!!! :)”

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Posted 8 years ago

“As with the previous person, I also placed an order this week on Tuesday and paid for it there and then, it also just shows awaiting to be picked, this too is my first order and after a phone call yesterday to be told it will be arriving next Wednesday is poor service, in today's age I don't think an 8 day turn around is sufficient enough, I haven't received my items and I don't think that I will be reordering if this is your service, especially to new customers”

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Posted 8 years ago

“Feeling rather concerned placed an order on Monday seeing all the positive 2 day deliveries am concerned that my order shows still waiting to be picked on Thursday especially as some of the products I've ordered now show out of stock as it's my first order concerned that I won't have all the products in time for the grand opening of my shop”

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Posted 8 years ago

Hi Matthew, We do apologise for the delay. We had delivery of salt lamps and a number of orders for those were just crazy. We do usually have 2-3 days delivery times but sometimes especially when staff is not available we struggle a little. But we are trying hard to fix this issue. I've had a look on your order and it is being prepared in the warehouse for despatch today. Once again I do apologise for this. Kind Regards Tomas

Posted 8 years ago

Ancient Wisdom Wholesale is rated 4.7 based on 2,684 reviews