Ancient Wisdom Wholesale Reviews

Name: Ancient Wisdom Wholesale
Address: Ancient Wisdom Marketing Affinity Park, Europa Drive, Affinity Park, Sheffield
Rating: 4.72

4.7 Rating 2,684 Reviews

94 %

of reviewers recommend Ancient Wisdom Wholesale

4.7

Based on 2,684 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Ancient Wisdom Wholesale:

We Love Gifts. It’s important to be enthusiastic about what you do.. Since 1995 we have been passionate about bringing the best in wholesale gifts to our customers, both in the UK and across the world.

Visit Website

Phone:

0114 272 9165

Location:

Ancient Wisdom Marketing Affinity Park, Europa Drive, Affinity Park
Sheffield
S9 1XT

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Ancient Wisdom Wholesale 5 star review on 24th July 2025

Peerie I****

Mal Craw****

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great range of products that are difficult to find elsewhere and great multi-buy deals. Sadly delivery charges on dropship products are really high especially the weight to cost ratio being so tight that 4 bath bombs costs almost £6 including VAT just to post them where the products themselves would only come to around £5.40 including VAT. The wholesale site with the "low order charge" is something I've not seen before especially when again, shipping is £9 including VAT. Please make more products available for dropshipping and work on better shipping prices as I've gone elsewhere on occasion due to this.”

Helpful Report

(Sole Trader) - Posted 7 years ago

Dear William, Thank you for your feedback and custom. We make as many products available on the Drop Shipping site as we can with an aim of at least one new product line each week. At the current time we have over 3400 active products listed. Unfortunately not all items we stock are suitable for the Drop Shipping website. This can be due to stock continuity issues, or more frequently that as a wholesaler, we sell a large number of items in bulk or in assorted designs. In the case of bulk items, they will come packed in their sales units from our suppliers. We unfortunately do not have the warehouse space available to split these packs for sale. I do hope this helps explain the disparity in the number of items sold on the Wholesale and Drop Shipping site. Regarding postage costs we always try to keep these as low as we can and negotiate with the providers of our postal and courier services each year to keep costs at a minimum. In the past 2 years we have managed to avoid any prices rises on our domestic parcels despite Royal Mail putting up the prices twice in that time. The cheapest price for a Royal Mail small parcel is £2.82 when purchased online rising to £2.90 at the post office, whereas we have kept our postage to £2.87 (inc vat) including the cost of the packaging. Unfortunately regardless of weight Royal Mail class every item over 25mm in thickness as a small parcel. Our postal provider (UK Mail, formerly Whistl) charge us more than our couriers do for items over 1kg (or over the small parcel threshold). The courier service also offers a more secure tracked service. At all times we do not profit on the postage we charge, we only pass on the cost as it is to ourselves as we are aware that postage is the biggest restriction on online sales. We are also honest with our postal charges, whereas less scrupulous companies may offer a lower shipping rate, whilst at the same time charging more for the product. Our delivery aim is for our shipping cost to be the same (or as close as possible) to the cost a customer would pay if they purchased the item themselves and were then to ship it to their customer themselves on a comparable shipping service. Once again thank you for your considered feedback on our service.

Posted 7 years ago

“Excellent value without compromising standards, friendly helpful staff. Its good to do business with a company producing goods within the UK and ethically sourcing worldwide.”

Helpful Report

(Norfolk Originals) - Posted 7 years ago

“The range of wholesale merchandise is very vast and their customer service is very friendly and understanding if something breaks in transit or errors are made on our end :) I would highly recommend them to anyone starting their own shop.”

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(Prema Agni HSS Ltd) - Posted 7 years ago

“Great products- as always!”

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(Where Bluebirds Fly) - Posted 7 years ago

“Excellent products, fair prices, good cooperators”

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(KIVOS BOOKS AND MORE) - Posted 7 years ago

“Fantastic Range, Fantastic Pricing, Fantastic Customer Service. I have been a customer for many years and Ancient Wisdom has always been consistent. Although I am far from a large scale purchaser, I am treated as a valued customer every order. Well done all at AW, David is justifiably proud of you all. A big THANK YOU to you all.”

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(Atmosphere) - Posted 7 years ago

“Great quality products just need to speed up processing time and how items are packaged i have had 2 deliverys arrive where all packaging has been wripped open over bath bbs on all orders for the last to orders”

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(The Scent Of A Room) - Posted 7 years ago

“The bath bombs are wonderful, customers love them and so far delivery and everything has been great. Thank you”

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Posted 7 years ago

“I love the selection of goods they have, and are reasonably priced. the unique gift ideas they have are great it compliments the goods I am purchasing.”

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Posted 7 years ago

“I love the selection of goods they have, I am disappointed though being charged delivery charges, even though ordering over the free delivery offer you have on, but the selection of goods are terrific and good quality great selection of scents.”

Helpful Report

Posted 7 years ago

Dear Caroline, Thank you for your feedback - we appreciate it! I have had a look at your account and I am afraid that the free delivery over £175+VAT is available for UK Mainland only and since your postcode area is classed as the Highlands (Zone 1, part 2 on our dispatch page), we are unable to provide this offer. More on our dispatch page here: https://www.ancientwisdom.biz/delivery Many apologies for any inconvenience. Kind Regards, Urszula

Posted 7 years ago

“Great quality at a very fair price. I love these products soaps, bath bombs and candles. I can sell with confidence as I know they are quality.”

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Posted 7 years ago

“Lovely to deal with. Products well made .”

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Posted 7 years ago

“Nice quality products and good prices, but alot of the time many of the best sellers arer always out of stock.”

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Posted 7 years ago

“Started up my business made an initial order, very impressed all arrived unbroken and good quality, will be using as my main supplier !!”

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Posted 7 years ago

“"For one I love the vast array of products and initially we had a few hiccups but the amazing Kristy sorted everything out promptly and to our satisfaction. The customer service team are 2nd to none "”

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Posted 7 years ago

“I've had to stop using Ancient Wisdom as unfortunately standards have slipped a little. I hope it changes so I can come back. No staff issues but more to do with items been discontinued without knowing and the only way to know is to check manually using the data sheets, very time consuming check each item product code. Also items going out of stock again having to manually check not ideal when I was listing hundreds of items. There were occasions of items showing in stock but actually they are not and this never happened before. Some form of newsletter or daily emails would be a great improvement on what is new and what is out and what is discontinued because we can't dropship if there is no easy way to know what you actually have in stock to dropship especially for ebay sellers where CSV files mean nothing.”

Helpful Report

Posted 7 years ago

Dear Jack, Thank you for your feedback - it has been passed to our drop shipping department. I am afraid that the fastest way for providing updates is via the data feeds as this way the whole feed can be updated at once. If we were to email each time there are stock changes we would probably spam your inbox in a very short time. We are constantly working on better stock control solutions to minimise the out of stocks. I believe that some of our customers that do sell on eBay also use the data feeds. I would recommend checking in the seller's help centre and the eBay forums. If you have any further questions, please do contact the department directly on dropshipping@ancientwisdom.biz Kind Regards, Urszula

Posted 7 years ago

“Appalling service if you're a small business. Totally unhelpful, uncaring, dreadful tone of voice on the telephone. Completely useless for passing on correct information about collection of goods. I need to work to earn a living, I was led to believe my parcel would be returned by the courier and returned here at Sheffield for me to collect around 6pm - gates locked. Does David really exist? He should be made aware how bad things really are. I'm off to the NEC for fresh ideas. I'm so busy, I'm really tired and really angry that I've wasted my time, diesel and energy.”

Helpful Report

Posted 7 years ago

Dear Helen, Thank you for your feedback. I gave you a call this morning, but there was no answer. I would like to get to the bottom of this for you. Our records show that your order was set for a delivery and not a collection. Our opening hours are 9-5pm. We try to get all collections done before 4.30pm, however someone is here until 5.30pm as the gates do shut at 6pm. We have not contacted you regarding a collection of an order and I do not have any record of you contacting us so please do give us a call today to sort this out. Many apologies for any inconvenience. Kind regards, Urszula

Posted 7 years ago

“I would like to thank all the Ancient Wisdom staff for there 100% customer service. I would recomend Ancient Wisdom to anyone looking for a top quality wholesale company. Many thanks Ancient Wisdom. Lorraine”

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Posted 7 years ago

“Hi,I'm a small business dealing in retro vintage, so it's just small amount of products I buy, but I like the ethics and vibe you get from them, phone calls sort any problems.easy to deal with.Daz Rockabilly retro.thanks to Mandi & Gary at moonstone magic for the heads up.”

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Posted 7 years ago

“Recieved stock within a week. Great packaging. Good quality products. Very happy. 5 stars ..”

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Posted 8 years ago

Ancient Wisdom Wholesale is rated 4.7 based on 2,684 reviews