AlzProducts Reviews

Name: AlzProducts
Address: Unit 2, 68 Bayton Road, Exhall, Coventry
Rating: 4.70

4.7 Rating 4,451 Reviews

95 %

of reviewers recommend AlzProducts

4.7

Based on 4,451 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

024 7642 2224

Email:

support@alzproducts.co.uk

Location:

Unit 2, 68 Bayton Road, Exhall
Coventry
CV7 9EJ

AlzProducts 3 star review on 15th April 2025

Anonymous // 01/01/2019

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“Fast delivery, efficient very good product exactly as described”

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“Purchased tablet case in black. Good quality, matched the description as advertised. Very easy to order, dispatched next day and a tracker on order so could follow where the item was. Arrived at address well within the expected time frame.”

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“I didn't think the toilet seat was of very good quality compared to the seat it replaced and there was bits of rough ragged plastic on the back of the toilet lid not very good if it was to be used by people with dementia. Also it didn't seem to be like the one I looked at online which had a special feature that locked it into place but as it was taken out of the I couldn't return it. I wouldn't recommend buying one but the one thing and reason for the 2 stars is the colour works so my husband recognises it as the toilet.”

Helpful Report

We apologise for the toilet seat arriving in poor condition. We would have been happy to replace the toilet seat with a new one if this had been requested. We're also sorry to hear that the customer was unhappy with the toilet seat. We have checked our product page and description and can confirm matches the toilet seat sold, there are no inaccuracies regarding the fitting. If any of our customers have any queries regarding their orders please do not hesitate to get in touch and our customer service team will be happy to help. Kind regards, AlzProducts

“Excellent customer service, they rang me straight away to discuss next day delivery. Parcel arrived 10am next day.”

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“Thought this company produced games for the elderly”

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We're sorry to hear our customer had a negative experience on our website. We strive to offer a wide variety of products for our customers and are constantly making improvements to our range. We are happy for our customer to contact us directly so we can discuss this further, as feedback is instrumental in helping us improve our product offering.

“The clock ticks I need to send it back to you but how can I do this”

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We’re sorry to hear our customer would like to return the clock. We’ve reached out to our customer with instructions on how to return this to us.

“Excellent service, prompt delivery and competitive price”

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“Really efficient service and just what I was looking for.”

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“Only used the floor pressure mat.”

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“Good service delivered quickly and works well”

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“Excellent product, prompt delivery. Satisfied with over all shopping experience with AlzProducts. I will highly recommend them.”

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“This was bought to simplify the remote control for my husband who has Parkinson disease. It has been a real benefit to him and he us extremely pleased to gavenut.”

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“Great service and swift delivery.”

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“Easy to order, quick delivery, well packaged and came with battery’s”

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“Website is easy to navigate, lots of nice products that I can tell would be very helpful to people with Alzheimer’s and those looking after them. I get that it’s disability specific but the pricing seems a tiny bit high. Over all very good and fit for purpose.”

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“Great service and product offerings. Best price I could find for the music player as well”

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“Ordered a Medios tablet organiser by phone and I'm pleased to say it arrived within 4 days and I was kept well informed by 5he supplier of the progress of the order. A very good product.”

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“Excellent service - thank you so much.”

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“Jury is still out on this. It's a big, very retro lump of plastic. Looks, and rather performs, like something out of the 1950's. Sound quality from the speakers is not great, but clarity completely depends on how good the AM/FM signal is -and that, as we all remember from days gone by, is very variable around the house. In my house and my mother in laws (the user) Radio 4 is generally accompanied by a background hiss and crackle -again authentic 1950s. Much is made in the blurb about the one-button operation, and that works fine, but otherwise this is a very old bit of kit -that costs rather a lot. Might still have to go for a DAB alternative. Just about acceptable, I guess.”

Helpful Report

We're sorry to hear our customer was disappointed with the one button radio. We do have a 30-day returns policy, so it can be returned for a refund. Please contact our customer service team and we'll be happy to get this booked into our system.

“The cat has gone down very well with my mum. I think the baby will also be a hit. None of it cheap though.”

Helpful Report

AlzProducts is rated 4.7 based on 4,451 reviews