AlzProducts Reviews

Name: AlzProducts
Address: Unit 2, 68 Bayton Road, Exhall, Unit 2, 68 Bayton Road, Exhall, Coventry
Rating: 4.69

4.7 Rating 4,513 Reviews

95 %

of reviewers recommend AlzProducts

4.7

Based on 4,513 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

024 7642 2224

Email:

support@alzproducts.co.uk

Location:

Unit 2, 68 Bayton Road, Exhall,
Unit 2, 68 Bayton Road, Exhall
Coventry
CV7 9EJ

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AlzProducts 3 star review on 15th April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought this cat for my Gran to keep her company, I was sceptical to be honest but wow she has really taken to it. She’s partially sighted and gets confused but believes the cat is real, it was definitely worth the money 😀”

Helpful Report

“Very pleased with the itesm I bought. Speedy delivery”

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“A good concept but is lacking volume control, i feel the option for it haveing a timer but is only a standard wall timer and plug adapter are overpriced based on the cost the the item if purchased individually elsewhere.”

Helpful Report

The memo minder does not have a volume control, however, the voice message can be recorded at any level. Although there are many adapters on the market, the memo minder requires a power adapter that has the correct voltage and polarity.

“It does everything it says my grand daughter loves it”

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“Good quality products, value for money,packaged well, quick delivery.Good seller communication.”

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“Prompt delivery and well packaged .Good selection of products”

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“Really great book. Bught as a gift for someone in their late eighties who I know will appreciate the memories.”

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“Unfortunately I had to return the radio, it worked using batteries, but when plugged into mains it did not.”

Helpful Report

We're sorry to hear that the music player only worked with batteries. We arranged for a free return for a refund and gave our apologies that it arrived faulty. The music player has been tested and the power adapter was found to be faulty.

“We gave mum this for her birthday. Shevwas over the moon with it. Chatting and cuddling it. Best present ever and lovely to see her so happy. We've always had a cat and dog in the past. She used to pinch another one from the home she is in. So having her own is best. 7”

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“As described by others. Looks nice & chest movement realistic but it is horribly stiff and limbs don't move. While it looks pretty and the fur is nice it feels like a dead cat.”

Helpful Report

We're sorry to hear that our customer was unhappy with their pet. Most of the top half and fur is soft, but there are some hard parts such as the base, head, and other places. Because of this we do not feel comfortable advertising them as "huggable" or “cuddly” even though many other places do. We do offer a hassle free 30 day returns policy, which our customer service team are happy to arrange for our customers.

“I purchased the cat for dad and he loves it. It gives him so much pleasure to have it on his lap purring. I wasn't sure how he would respond to it as he has had both cats and dogs as pets throughout his life but it brings him so much joy.”

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“Simple to operate. Loud and clear diction. Seems to automatically operate at 2400, otherwise perfect.”

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“My brother loves the radio as he can turn it on and off and listens to Classic FM”

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“Just what I wanted. Thanks”

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“Brilliant product. Exactly what was needed.”

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“A little sceptical at first - thought perhaps a little childish for dementia patient - but it was well received and used over and over again. In fact other visiting adults enjoyed using it too, finding it quite relaxing. I'll be looking to purchase some more.”

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“Product supplied not dependable”

Helpful Report

We're sorry to hear our customer is having problems with the GPS location not being consistent. Alzproducts and the manufacturer offer technical support via telephone and email. We have reached out to our customer to see if they require any help to get the issue resolved.

“This is the first time I have used AlzProducts, Ordering was easy and it arrived on time, exactly as described.”

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“Really helps my mum”

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“Absolutely dreadful experience. Alz tracker watch stopped working. The company have claimed that this was due to impact and no repair, replacement or refund offered. My 83yr old mother has not fallen or damaged the watch. She was left in a very vulnerable position by this company. Please, for the safety of your loved ones, do not trust this device or company.”

Helpful Report

Thank you for taking the time to review your order. We are very sorry to learn that you have had a negative experience shopping with us. I’m sorry that we weren’t able to help further with this, we communicated with yourself and the manufacturer, who have confirmed that this form of damage would not be a manufacturing fault but would be classed as accidental damage.

AlzProducts is rated 4.7 based on 4,513 reviews