AlzProducts Reviews

Name: AlzProducts
Address: Unit 2, 68 Bayton Road, Exhall, Coventry
Rating: 4.69

4.7 Rating 4,258 Reviews

94 %

of reviewers recommend AlzProducts

4.7

Based on 4,258 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

024 7642 2224

Email:

support@alzproducts.co.uk

Location:

Unit 2, 68 Bayton Road, Exhall
Coventry
CV7 9EJ

AlzProducts 3 star review on 15th April 2025

Anonymous // 01/01/2019

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“Nice and chunky for my Dad to find on the bedside table. Easy to set up.”

Helpful Report

“This is an excellent product, it helps our 98 year old mother to remember the days and we make notes on it for any appointments she may have. Thank you.”

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“Item true to description, delivered promptly and with care. Loved the touches of pet carrier box and adoption certificate.”

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“Best website I have found for products to help people with dementia and their carers. True Call call blocker is fantastic. My mother keeps getting called by appliance insurance companies who seem to target the elderly and vunerable. No more of those calls...ever. I shall recommend this product far and wide!!! Thank you”

Helpful Report

“Product does what is says. However what AlzProducts should maybe consider in their description of this item is that while it can work with Sky Q remote, the Sky Q remote needs to be turned to infra-red mode from its default bluetooth mode. I struggled for ages to get this product to work with Sky Q and then picked up this tip from another reviewer. I sincerely believe this would enhance the product use for buyers. (to turn Sky Q remote to infrared simply hold down buttons 4 and 6 until the red light flashes).”

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“Fast delivery. Excellent communication. Daughter very happy with her new pet”

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“Easy to order, quick to arrive!”

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“I have bought this for the last 2 years. It is a sturdy product, with clear writing. My mother has dementia and it has been very useful for her to keep track of her daily activities. In recent months we have needed to write more prompts for her but have run out of space. It would be useful if it came in a larger size a5 perhaps.”

Helpful Report

“I bought this as a Christmas present for my young niece, who loves cats. She is happy, and I am very pleased with my purchase. It arrived quickly, was well packaged, and there have been no problems. Excellent service from AlzProducts. I would be happy to buy from them again. Thanks very much.”

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“The plates were exactly as shown on the website. Delivery was very prompt and the goods were in use the day we received them. The lady I spoke to with my order was very helpful and sounded friendly which put me at my ease.”

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“I am amazed at how fast my order was dealt with I ordered by phone at lunchtime and it arrived the next day at midday Fast efficient and very helpful My friend who has dementia loved it and had the cat on his lap stroking it I will definitely return to this company in the future”

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“Great website, efficient delivery, fair prices.”

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“I cannot fault the service; it arrived very quickly and I was updated on the despatch and delivery time. I am a returning customer and have always been pleased with the service.”

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“Quick delivery nicely packed”

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“The game is great - simple, bright and tactile. Dad is mid-stage so this is nice and easy for him to play. The other great thing is that it gets him moving, even playing sitting he had to keep getting up to collect his beanbag. Reason for knocking a star off is that the box was squashed and damaged in transit, not to do with the product itself.”

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“Very impressed with this company, and will definitely shop here again.”

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“Very reliable - delivery received when it was stated on the website.”

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“Haven't received this parcel yet..It was supposed to be a Christmas present but far too late now. I've had to chase the delivery and hopefully it will be with me 24-48 hours. I am disappointed that I have not received it yet.”

Helpful Report

We're sorry to hear our customer did not receive their order on time. We contacted the customer to offer assistance and gave them the tracking information. Royal Mail had attempted the delivery twice, however, since this review has been left the order has been delivered. We do provide full tracking information with all of our orders and rarely experience any issues with delivery but are happy to help when problems do occur.

“All the products look very useful”

Helpful Report

“Disappointed the dog is hard and not soft to touch. Very irritating that the batteries have to be removed each time needing a screwdriver. Should have a on /off button.”

Helpful Report

We're sorry to hear our customer was disappointed that the Cavalier King Charles puppy did not have an on/off switch and that it was too hard. We do have a 30-day returns policy, so the puppy can be returned for a refund. Please contact our customer service team and we'll be happy to get this booked into our system.

AlzProducts is rated 4.7 based on 4,258 reviews