AlzProducts Reviews

Name: AlzProducts
Address: Unit 2, 68 Bayton Road, Exhall, Coventry
Rating: 4.69

4.7 Rating 4,442 Reviews

95 %

of reviewers recommend AlzProducts

4.7

Based on 4,442 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

024 7642 2224

Email:

support@alzproducts.co.uk

Location:

Unit 2, 68 Bayton Road, Exhall
Coventry
CV7 9EJ

AlzProducts 3 star review on 15th April 2025

Anonymous // 01/01/2019

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“My mother has had cats all her life until she was diagnosed with Dementia she now is entering late stage Dementia and this item has brought her so much joy, she loves her new furry friend...Very well made. Delivered on time”

AlzProducts 5 star review on 18th November 2024

Helpful Report

“So simple to use and downloaded my mum's favourite tracks using Amazon Music. This is exactly what she needed as she would not remember how to use anything technical. The labels remind her to lift the flap to play and close it to stop. Glad we found this!”

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“Im hoping it will give my mother in law inspiration to write something everyday and she xan read back”

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“Great mug for my 90 year old dad ! No spills, easy to pick up and keeps hot drinks hot ! I would recomend this mug.”

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“I highly recommend the Medpage Door Alarm with Pager. After speaking to the Altz team, I positioned everything initially with blu-tac on the top corner of my mum’s bedroom door. This enabled me to check that it was all positioned correctly before sticking it down permanently and everything works extremely well. I now know if my mum has opened her door in the middle of the night intending to go downstairs, as the alarm on the pager which is in my bedroom will go of the instant that my mum has opened her door. It is also very helpful if she wakes up before me in the morning so that I can now be with her quickly so that she can be safe. During the day I often have the pager with me on the ‘buzzer setting’ if she is resting in her room. Very many thanks, it is brilliant, a potential life saver and exactly what I wanted.”

Helpful Report

“I have yet to open the game as it's a gift, to see the contents . The package arrived promptly and in good condition. Im wondering why no one makes 'Beetle' with modern packaging for the current generation who like playing with real 3D games face-to-face with real people. As a Mum, Grandma and primary school teacher I know what fun it is to play with children learning to count and to recognise numbers. Also ties in with Minibeast topic in science and an intro to the wonderful world of minibeasts”

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“Easy purchase and got VAT off as item was for someone who has dementia. Product is wonderful and delivered promptly and safely.”

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“I am not aware of any other provider that does what Alzproducts does in supplying products that stimulate and soothe an elderly loved one without stigmatising the cognitive differences that have developed. I wouldn;t be able to get Mum appropriate gifts without Alzproducts, and when she has been distressed have relied on them for sensory toys to soothe her too.”

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“Good surviceand a quick delivery”

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“Black and white soft purr cat in a basket.”

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“We've used these med dispensers for years now and can't fault them. Durable, useful size and easy access. Don't ever stop making them. Thanks”

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“Bought the labrador pup for my dad who has dimentia and he loves it.”

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“Not as straightforward as you are lead to believe.”

Helpful Report

We're sorry to hear our customer thought the Flipper remote control was not as straightforward to program. We do provide technical support by email and telephone to any customers who are having problems with their product.

“I like that these products are made specifically with people suffering from dementia in mind. Thank you so much”

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“Loved this as it’s very so simple, very easy to set up and perfect for dad with his Alzheimer’s but unfortunately went missing in care home within 24 hours and still hadn’t been located a week later! Could really do with something Bluetooth or wifi enabled that can be located if ‘lost’.”

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“Great idea but flawed.”

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We contacted our customer and have now resolved the issue.

“Great customer service but the phone was of no use whatsoever as my mum who lives in a care home and doesn't always have access to her hearing aids could not hear a word with this phone. So have returned it for a refund ....really poor quality volume and overpriced...”

Helpful Report

We're sorry to hear that the phone was not suitable for our customers needs. The customer returned the phone and a refund has been processed.

“My dad finds his cat very comforting. Shame about the flap in the fur where is joins and the mechanical noise when it moves though.”

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“Perfect size and organisation box”

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“This fabulous companion for my aunt who has dementia and misses her pets she really believes he is, real. Also checked out on Amazon, there was a 7 month wait and not exempt from VAT”

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AlzProducts is rated 4.7 based on 4,442 reviews