Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

AlzProducts Reviews

4.7 Rating 4,010 Reviews

95 %

of reviewers recommend AlzProducts

Company Reviews

Product Reviews

4.7

Based on 4,010 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

024 7642 2224

Email:

support@alzproducts.co.uk

Location:

Unit 2, 68 Bayton Road, Exhall
Coventry
CV7 9EJ

Write Your review

Tell us how AlzProducts made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

AlzProducts 5 star review on 6th April 2024

AlzProducts 5 star review on 6th April 2024

AlzProducts 5 star review on 2nd April 2024

AlzProducts 5 star review on 26th March 2024

AlzProducts 5 star review on 21st February 2024

AlzProducts 5 star review on 21st February 2024

AlzProducts 5 star review on 14th January 2024

71

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi I am a Parkinson’s sufferer and have fallen quite badly recently so I bought the watch to alert my family that I may have fallen. It's impossible to follow the instructions and when you get to a particular page you can't get out of it. I've been trying for 3 days and am completely fed up with not being able to get the thing to WORK. Sincerely Ingrid Mair”

We’re sorry to hear that our customer was not happy with the instructions and struggled to set the watch up. We reached out to our customer to offer technical support, however the customer decided to return the watch. We provided a prepaid returns label so our customer could return the watch to us free of charge and they have decided to have a full refund, which we processed for them immediately. Our customer service team are always happy to help with any technical support via the telephone or email.

“Great for my elderly mother who found operating the normal TV control difficult”

“Fantastic gadget now my daughter will stop flooding her bathroom.”

“Bought for my granddaughter who suffers with autism, she loves Dachshunds and will just love this once given as a present”

“Great Item fast delivery.”

“Perfect this is my second time ordering these.”

“Very good. Well packed arrived quicker than expected Asked a question before ordering. Responded quickly.”

“Excellent exactly as described and the customer service is perfect I was having trouble loading channels but they simplified the procedure to easy to understand instructions”

“My granddaughter loves it, shame there's no snoring sound like real pugs”

AlzProducts 5 star review on 1st October 2023

“The phone itself is great but the instructions are written in English by someone who’s a technical person where English is their second language. Good product let down by instructions”

“Clear information on website Prompt delivery, well packaged”

“The cat is ok and given to my husband from our granddaughter for his birthday, but I do feel an interactive one would be helpful that maybe meowed and opened its eyes and I also think it is too small.”

We're sorry to hear that the Cat was too small. We do have interactive companion pets on our website which are bigger, meow and open and close their eyes. We do have a 30 day returns policy, so you are welcome to return the cat for a refund. Please contact our customer service team and we'll be happy to get this booked into our system.

“Great company and very fast delivery.”

“Nice jigsaws”

“Great website, easy ordering and good communication.”

“If I’m honest, I was expecting something a bit more fluffier. It seems very hard. It’s a present for my 8 year old granddaughter who is desperate to have a real golden retriever so I thought this would be the next best thing. I won’t be seeing her for another 3 weeks so I’m hoping she likes it and I don’t have to return it.”

“I purchased this as an add on to my other one with pager .Once the instructions were sent by email on how to pair it it was easy .The instructions given were very precise and helpful . Works well and complete peace of mind .”

“Had a problem with the display on the clock which meant I had to return it. Great service from the folks at Alz. My first purchase from them - but not the last”

“Product arrived promptly ,earlier than expected. Have been buying this calendar or a number of years now & always happy with it. J Bannatyne”

“I tried this out with clients at a day centre plus staff and visitors. It worked well playing in pairs. Interest and friendly competition made it fun. The only problem was showing the picture in the flip book at different angles round the table without the picture on the facing page showing. Next time I’ll take a piece of card to mask the facing picture. Very well- presented game.”

«
1
2
...
11
12
13
14
15
»

AlzProducts is rated 4.7 based on 4,010 reviews