A Farley Country Attire Reviews

Name: A Farley Country Attire
Address: 77 Harborough Road (A6), Kibworth,, 77 Harborough Road (A6), Kibworth,, Leicestershire
Rating: 4.38

4.4 Rating 4,911 Reviews

82 %

of reviewers recommend A Farley Country Attire

4.4

Based on 4,911 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,,
77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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A Farley Country Attire 5 star review on 19th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Poor communication for order delivery”

Helpful Report

Posted 2 years ago

“Prices ok, but £8.95 for a return label and very slow to dispatch. (Took a full week to receive some boots after ordering- Tuesday to Tuesday).”

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Posted 2 years ago

“I found two excellent pairs of chinos, Bruhl and Gurteen, in the Farley sale. (It made a nice change to find something I wanted actually in my size for once!). Ordering was simple, delivery was fast and arrived within a couple of days. I had to return some other items recently for a refund and the refund wasn't as quick as I had hoped, but one phone call to Farley and the lady I spoke to was very apologetic and put the refund through immediately. So customer service is very good. I hope to be purchasing from Farley again in the future.”

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Posted 2 years ago

“Ordered the DuBarry Galway boots which I’ve wanted for a while. The website was extremely helpful with sizing and the delivery was very quick. I’m delighted with my purchase ⭐️⭐️⭐️⭐️⭐️”

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Posted 2 years ago

“Managed to find the Barbour jacket I wanted for a while, competitively priced - ordered and arrived the next day as described. First class experience.”

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Posted 2 years ago

“Not great first impression as the wellies were faulty.”

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Posted 2 years ago

“Ordering process simple. Refunds process painfully slow (still waiting for refund 2 weeks after item was was received by A Farley. Asked for an update by email, as yet no reply.”

Helpful Report

Posted 2 years ago

Thank you for kindly placing an order with A Farley Country Attire. Sorry to hear you have not yet received your refund, our customer service manager Holly has had a look into this and can see we have received your return. We advise on our website refunds can take up to 14 working days to be processed from the date the return was received. However, we have fast tracked this for you and can confirm your refund has now been processed on the 10th working day. This may take up to 3 days to show back into your account. Our customer service manager has also sent you an email confirming. Kind regards, A Farley Country Attire

Posted 2 years ago

“GOOD QUALITY, PROMPT DELIVERY.”

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Posted 2 years ago

“I’m trying to contact you via email, Instagram to ask how to change a product and no answers… no customer service at all. Thanks”

Helpful Report

Posted 2 years ago

Thank you for kindly placing an order with A Farley. I can see our customer service manager Holly has been in contact with you in regards to your query. We have tried to call you again this morning, but have not been able to get a response. Please can we ask you to kindly call Holly on 01164105440 so we can help you as necessary. Kind regards, A Farley Country Attire

Posted 2 years ago

“Ordered Chicago and Oslo trousers for my husband. Chicago good fit, but the Oslo cut was not suitable and needs to be returned. Unfortunately there was no return slip in the package and I've not had a reply to my recent email yet requesting one to be sent to me. So you lost a star. Please reply soon!”

Helpful Report

Posted 2 years ago

Thank you for your review. Thank you for kindly placing an order with A Farley. We can see our customer service manager has been in touch and provided all the information as to how to return your order. Kind regards, A Farley Country Attire

Posted 2 years ago

“Very happy, fast delivery and great communication.”

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Posted 2 years ago

“Super service and a very competitive price - and a great choice of stock too.”

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Posted 2 years ago

“Fantastic”

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Posted 2 years ago

“Do not believe the falsehood about 24 hour DPD delivery. I ordered 3 items which the Farley website assured me at every stage would be delivered next day. Having not received even a dispatch email after 3 days, I enquired on the phone, only to be told that my order was on a 5 day dispatch service. The delay was not the courier, it was Farleys not even shipping it. Sadly, I wanted the clothes I'd ordered in time to take them with me on holiday, which was now not going to be the case, so effectively, Farleys had taken my money under false pretences. I pointed this out to the customer services person, who said she would raise the matter with their website and marketing team. I notice today that their website still states everything will be delivered in 24 hours, so I guess they are still happy to take everyone else's money under false pretences too.”

Helpful Report

Posted 2 years ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We are very sorry to hear you were unable to receive your order next day. Unfortunately not all of our items are advertised under the next working day delivery service. At the basket stage of the checkout it will advise you what delivery options are available for the item/s you are ordering. However, we apologise for any conflicting or confusing information on our website and will be sure to look into this. Our customer service manager Holly has tried to get into contact with you and has also sent you an email. If we could kindly ask you to get back into contact with Holly on either Holly@Afarley.co.uk or call Holly on 01164105440. We are very sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire

Posted 2 years ago

“Dear A Farley Many thanks for your prompt delivery of my RM Williams boots exactly as ordered. I found your service excellent.”

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Posted 2 years ago

“After purchasing numerous items online from A Farley I dropped into the shop on my way to a shoot in Scotland and found the staff to be very polite, attentive and helpful. I can fully understand that the shop cannot stock all items, and I didn't get what I was after, but that wasn't a big issue for me. It was good to see your staff face to face and speak to them. They were still extremely helpful throughout.”

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Posted 2 years ago

“The purchase process ran smoothly, and the size guide on the website made it clear which size of shoe to pick :-)”

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Posted 2 years ago

“I have not yet received the item I ordered. This was clearly out of stock when I ordered it but I wasn't advised of this at the time. It came back into stock while I was on holiday and DPD attempted to deliver it twice. Their website now shows 'return to consignor'.”

Helpful Report

Posted 2 years ago

Thank you for your review and for placing an order with A Farley. We have tried to contact you providing the contact number on your order but unfortunately the number is not recognised. Your order was dispatched and out for delivery within the advised time frame. Looking at the DPD tracking for you order we can see DPD tried to deliver on 2 separate occasions. Unfortunately on both occasions you were not in to accept delivery. DPD then requested further information from yourself but sadly this was not provided. For this reason, DPD returned the parcel to us ('consignor'). Once we received the item back, we dispatched the item again to you and can see since it has been received. Our customer service manager Holly has also emailed you in regards to your order, if we could kindly ask you to get back into contact with Holly. Kind regards, A Farley Country Attire

Posted 2 years ago

“Ordered a new pair of Dubarrys after my 17-year-old pair finally gave up the ghost. Price was really good and boots arrived the next day. Couldn't be happier and just in time for the wet weather. Thank you!”

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Posted 2 years ago

“The quality of the goods are exceptional. Quick delivery…!! Great store”

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Posted 2 years ago

A Farley Country Attire is rated 4.4 based on 4,911 reviews