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A Farley Country Attire Reviews

4.4 Rating 4,911 Reviews
82 %
of reviewers recommend A Farley Country Attire
4.4
Based on 4,911 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read A Farley Country Attire Reviews
Visit Website

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,,
77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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It took twice as long as advertised to deliver
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Posted 2 years ago
Great quality and I will definitely be buying from you again soon.
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Posted 2 years ago
Ordering was straightforward and simple. Delivery was prompt.
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Posted 2 years ago
Great products with some cracking offers. An issue I had was resolved quickly and painlessly. Highly recommended!
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Posted 2 years ago
Order well handled and promptly delivered
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Posted 2 years ago
The young lady that I dealt with was extremely helpful and polite, she guided me through my purchase and I will definitely be dealing with your company again.
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Posted 2 years ago
I still haven’t received my order. I’ve sent two emails inquiring about the status and haven’t received a response for either one.
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Posted 2 years ago
Thank you for your review and for kindly placing an order with A Farley. We are very sorry to hear you had not received your order when your review was left. However, we have tracked your order with our international courier service and can see your order was received yesterday. Our customer service manager Holly has been in contact via email to apologise for the delay in receiving your order. Sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire
Posted 2 years ago
Service, communication and goods, excellent , but some confusion over what I ordered to what I received - all speedily resolved.
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Posted 2 years ago
Great product and price, poor communication. I waited the 7 working days for delivery nothing arrived and no contact from A Farley Country Attire. I phoned and the item was delivered the next day.
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Posted 2 years ago
Thank you for your review and for kindly placing an order with A Farley Country Attire. Sorry to hear you were not satisfied with our service. We have had a look into your order and can see your order was placed on the bank holiday weekend, meaning unfortunately Monday was not classed as a working day. We have tracked your order with DPD and can see your order was received within the advised delivery time frame on your confirmation order of 5 - 7 working days. Kind regards, A Farley Country Attire
Posted 2 years ago
Website shows a huge range of products from quality brands. Prices are certainly competitive with rival on line outlets. The problem comes with their deliivery schedule, the items I purchased had an advertised delivery of 5 to 7 days which in terms of the majority of on line traders is very slow however I accepted this when making my order. I was advised I would receive an email confirming when dispatch was made, after 9 days having heard nothing I emailed the company but the email bounced back as undeliverable despite using their own contact link? After 12 days I telephoned and after being on hold for 15 minutes was advised that the items had been dispatched that day. I received an email confirming this and they were delivered the following day by DPD. 13 days however is todays climate is not, in my opinion, a satisfactory time span for on line deliveries. On a plus the items I purchased were of the quality I expected.
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Posted 2 years ago
Thank you for kindly placing an order with A Farley. We are very sorry to hear you are not happy with our service. We have had a look into your order and can see your order was placed on a 5 - 7 working day delivery time frame. During this time there was a bank holiday also included which unfortunately is not classed as a working day. Upon tracking the order with DPD we can confirm your order was received within the 7 working days as advised on the order confirmation. We are very sorry for any confusion caused over the delivery time frame. Our customer service manager Holly has sent you an email in regards to your order and to explain. Kind regards, A Farley Country Attire
Posted 2 years ago
Had an issue with an order which was at the fault of Farley but they rectified immediately and I’m very happy with outcome Ewan P
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Posted 2 years ago
Good choice. Clear website. Prompt delivery
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Posted 2 years ago
Rocking service!!!
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Posted 2 years ago
Bought a pair of Wellington Liners and got them at a good price cheaper than the Branded Website. Arrived quickly and was so pleased with them.
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Posted 2 years ago
Good service on the phone, just took 5 working days to reach me could do a little better there I think.
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Posted 2 years ago
Easy to order, great delivery & excellent products! Great to have a loyalty £50 voucher to spend also😃
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Posted 2 years ago
Would love to tell about quality of boots. However I still haven't received them from an order over a week ago. Just keep getting electronic emails saying that they have been delayed.
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Posted 2 years ago
Thank you placing an order with A Farley. We have had a look into your order and unfortunately can see the delayed emails were sent via DPD ( our courier service) without advising us of any issues. We can see our customer service advisor has been taking care of your order which unfortunately has been delayed due to a issue in transit which is now being investigated with DPD. Our customer service advisor has taken ownership of your order and will keep you updated. Sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire
Posted 2 years ago
Very disappointed by my Hoggs moleskin trousers. They turned out to be very expensive jeans. And it would costs me £8+ to return them Have baught Hoggs moleskins for 50 years and now they are only jeans. Not Farleys fault.
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Posted 2 years ago
Initial review would have been poor as the coat I ordered arrived with 2 missing buttons and looked to have been previously opened. The manner in which this was dealt with was very good. Free return postage and a replacement sent out as soon as the original was returned. I would use A Farley again. My advice - double check your order thoroughly on delivery.
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Posted 2 years ago
Delays in delivery ment part of my order faied to arrive intime for my holiday
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Posted 2 years ago
A Farley Country Attire is rated 4.4 based on 4,911 reviews