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A Farley Country Attire Reviews

4.4 Rating 5,586 Reviews
83 %
of reviewers recommend A Farley Country Attire
4.4
Based on 5,586 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read A Farley Country Attire Reviews
Visit Website

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,,
77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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“I’ve been a customer for nearly 10 years. This vendor has consistently offered high quality English country and Masonic clothing for a very reasonable price, and delivery and customer service is excellent. I have full trust and loyalty for this superb company.”
Helpful Report
Posted 1 month ago
“2 pairs of Trousers ordered 2/8. Promised delivery window passed. Was then contacted to hear one pair was no longer available. Asked whether I wanted the available pair 🤦🏻. Said Yes. Promised delivery window passed. Delivery then came, 23 days after order! Simply not good enough. Unless you are OK with relaxed deliveries. Quality product though”
Helpful Report
Posted 1 month ago
We sincerely apologise for your experience. Unfortunately, one pair sold out in our shop before we were able to pick your order, and the alternative pair was then affected by an unexpected delay with our restocking delivery. While this explains the delay, a 23-day wait is completely unacceptable and we are very sorry that you were not kept properly informed. Please contact our Customer Service Team Leader, Phoebe, at phoebe@afarley.co.uk so we can personally resolve this for you. Again, our sincere apologies for the inconvenience caused. Kind Regards A Farley Country Attire
Posted 1 month ago
“Ordering & returns were both very straightforward & the company went above & beyond to assist. A reliable small family run business - would definitely purchase from again.”
Helpful Report
Posted 1 month ago
Thank you for your feedback. We’re very sorry to hear about the issue you’ve experienced with your boots. Emmie our Customer Service Manager has been in touch with you directly to help get this resolved, so please do get back to her when you can and we’ll be happy to assist further. Kind regards, A Farley Country Attire.
Posted 1 month ago
“Had a slight delivery hiccup that as been resolved quickly and had a response straight away so can’t be fairer than that”
Helpful Report
Posted 1 month ago
Thank you for your feedback. We’re very sorry to hear about the issue you’ve experienced with your boots. Emmie our Customer Service Manager has been in touch with you directly to help get this resolved, so please do get back to her when you can and we’ll be happy to assist further. Kind regards, A Farley Country Attire.
Posted 1 month ago
“Good service”
Helpful Report
Posted 1 month ago
Thank you for your feedback. We’re very sorry to hear about the issue you’ve experienced with your boots. Emmie our Customer Service Manager has been in touch with you directly to help get this resolved, so please do get back to her when you can and we’ll be happy to assist further. Kind regards, A Farley Country Attire.
Posted 1 month ago
“Freya in customer services handled my email query and concern regarding an authorised return that could not be traced causing a delay in refund. When I emailed the mail receipt, she was quick to respond; a few minutes, and immediately activated the refund without further ado to me regarding where the package was. I was delighted with this positive response, a great example of top quality customer service, unlike some of the many online retailers I have dealt with. This has given me great confidence to order from A Farley again. Thank you Freya!”
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Posted 1 month ago
“Easy ordering and fast delivery. What's not to like :-)”
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Posted 1 month ago
“Non supply was well dealt with.”
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Posted 1 month ago
“3 weeks and still waiting for my item to arrive despite several emails… wonder if I’ll ever get the item or a refund,”
Helpful Report
Posted 1 month ago
We’re very sorry for the experience you’ve had with your order and completely understand your frustration. Our Customer Service Manager, Emmie, has been in touch with you directly. Please get back to her when you can so she can continue working with you to resolve this. Kind regards, A Farley Country Attire
Posted 1 month ago
“Small issue with out of stock item and delivery that customer services corrected very quickly.”
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Posted 1 month ago
“I can’t remember a time where ordering an item and exchanging the item took less than a week. I will definitely be using this company again and have no reservations in recommending them. First class service, thank you!”
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Posted 1 month ago
“Excellent stock that i like to go to to find the gear that suits my needs im in ro quality country wear and you seem to have what takes my eye i will be back for more soon”
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Posted 1 month ago
“Issues with getting stock of a Yeti Tundra 45 in orange were rectified in good order by Farley Country Attire. They kept me notified of the issues and, when it became apparent that orange was proving a difficult colour to get, they offered an alternate colour and delivered it as a priority. Great service. Great products.”
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Posted 1 month ago
“Excellent experience. Good products and very speedy delivery.”
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Posted 1 month ago
“Fantastic service although shipping time from oder time could be a bit faster ordered in plenty of time for my birthday but didn't arrive until after . Quality garment and bag thanks”
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Posted 1 month ago
“Great company to purchase of . The trousers I ordered were too big but exchange as not been a problem keep up the good work and really pleased”
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Posted 1 month ago
“There is a good variety of Clothing on the Site.”
Helpful Report
Posted 1 month ago
We’re very sorry for the delay and lack of communication regarding your return. Our Customer Service Manager, Emmie, has been in touch with you directly. We can confirm that your return has been received and your refund has now been processed. Kind regards, A Farley Country Attire
Posted 1 month ago
“Excellent service whilst I messed up an order whilst on holiday in France! They went above and beyond to help me get it straight.”
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Posted 1 month ago
“Bought a YETI Tundra 45 cool box. Got 10% discount which helped. Delivered quickly and communication was excellent”
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Posted 1 month ago
“Great company and top customer service with a real personal touch - can highly recommend.”
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Posted 1 month ago
A Farley Country Attire is rated 4.4 based on 5,586 reviews