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A Farley Country Attire Reviews

4.4 Rating 4,939 Reviews
82 %
of reviewers recommend A Farley Country Attire
4.4
Based on 4,939 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read A Farley Country Attire Reviews
Visit Website

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,,
77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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Slow delivery
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Posted 2 years ago
Great products, fast delivery and fantastic customer service.
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Posted 2 years ago
Needed to return goods so purchased an online DPD voucher which has never been sent. Called twice but the queue doesn't go down. Sent an email which was not responded to. So so bad service
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Posted 2 years ago
On the site it states 5 working days which can be longer. On all of my individual orders I get an email with in 24 hours stating my order will be with me tomorrow, it must be some kind of automatic response email, but the item has never come the following day. Maybe this can be reviewed as I was then worried that my item had been lost as it didn’t arrive. Mixed message email, item can a week later correct and with no damage .
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Posted 2 years ago
Shoes are very comfortable, easy to order, good price & delivered quickly.
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Posted 2 years ago
Very good and swift service.
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Posted 2 years ago
Fantastic service, products, and customer service. I ordered R.M. Williams boots on two separate occasions and each transaction was processed speedily. The shipments arrived well-packaged, protected, and intact. The ease with which the transaction and communication about the transactions occurred was as if the company was right down the street from me. I live in the U.S. A Farley Country Attire is a great company and I will certainly do business with them again.
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Posted 2 years ago
The walking boots arrived later than expected but that was acceptable. However I needed to return them, and your instructions suggested I buy a DPD return label. No where could I find out if this gave insurance cover for the full value. I tried 5 times to call but could not get a reply. I bought a DPD label with insurance cover!!
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Posted 2 years ago
Easy ordering on the website, with delivery within the time frame. Product (Brax Jeans) as described and of excellent quality. Would buy from these guys again.
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Posted 2 years ago
Very big size so had to return
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Posted 2 years ago
A Farley are a fantastic company to deal with. I am thrilled with the service I received and the product that I ordered. I will be back to order two more pairs of denim’s shortly. Highly recommended seller! 5 Stars all the way! *****
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Posted 2 years ago
Great pair of Bruhl trousers at a very competitive price, delivered very quickly.
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Posted 2 years ago
Every aspect of your service has been fine. However I had to return the trousers as, although they were marked 44" they were too tight to wear. As I commented on the "Returns form" I have many others of your trousers at size 44" and they are all fine, so this pair not fitting was a surprise! I await your comments.
Helpful Report
Posted 2 years ago
A good price but a total lack of customer service. Delivery was supposed to be within 10 days but after the order acknowledgement and the cost being deducted from my card nothing arrived. My e-mails went unanswered and the phone was on out of office during their office hours. Had to involve Mastercard before I received any response. They did then send my jacket by express delivery.
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Posted 2 years ago
Don't know haven't received my goods yet so how can I answer the questions below I can't upload any pictures because I have nothing to photograph I don't know the courier because I have been given no information who would/should be delivering the goods No emails have been received regarding the order that I paid for and nothing has been sent out I cannot tell you how many days the delivery took because Nothing has been received
Helpful Report
Posted 2 years ago
Thank you for your review and for kindly placing an order with A Farley. We have had a look into your order and can see when you placed your order, you contacted us to let us know you had ordered the wrong size. We therefore recalled the delivery as requested. The alternative size that you required was not available on the next day delivery service as advised and would be with you within 5 - 7 working days. We use DPD which is advised on our website and you will receive a text message notification on the morning of delivery. We can see our customer service team leader Emmie has been in touch to advise you the trousers will be with you shortly. If you require any further assistance, please do not hesitate to contact us on 01164105440 or email sales@afarley.co.uk. Kind regards, A Farley Country Attire
Posted 2 years ago
When A Farley have a sale, it really is a genuine reduction. I’ve shopped here many times over the years and have picked up some great bargains. They only stock premium products and if you buy online and need to return the item, it’s a very easy process .
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Posted 2 years ago
I am delighted with my Bruhl chinos I purchased on the 6th April but very disappointed with your carriers dpd.I received a message from them early on Good Friday that they had my package which was going to their Leeds depot and no further info was sent by them until Tuesday 11 April at 07.11 that they would deliver mid- morning---we were not at home and subsequently had to collect the package from a store in the shopping centre about two miles from our village.
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Posted 2 years ago
Ordered an olive coloured Barbour wax jacket but sent me what looks like a black/brown one. However very competitive price.
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Posted 2 years ago
Thank you for your review and for kindly placing an order with A Farley. We have tried to contact you in regards to your order but have not been able to get hold of you so far. Looking at the photo of the jacket,it appears you have received the Olive jacket. The jacket is only made in Olive or Black and looking at the picture the jacket doesn't appear Black. Our customer service manager Holly has requested you get back into contact with her on 01164105440 or email Holly@afarley.co.uk so we can look into this further. Kind regards, A Farley Country Attire
Posted 2 years ago
I have bought a pair of Barker Wade mens' shoes size 10.5 every spring for around 10 years. The leather is getting stiffer and I suppose my feet are getting softer! They always used to be a pleasure to wear, but now they appear to need breaking in! Let's hope for the best next year.
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Posted 2 years ago
I love the Bruhl Chinos, these are the 3rd pair i've bought . Great service , thank you.
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Posted 2 years ago
A Farley Country Attire is rated 4.4 based on 4,939 reviews