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A Farley Country Attire Reviews

4.4 Rating 5,624 Reviews
83 %
of reviewers recommend A Farley Country Attire
4.4
Based on 5,624 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Easy
Read A Farley Country Attire Reviews
Visit Website

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,,
77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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“Site easy to use, two items of feedback is that it took around 5/6 days for any postal information to come and some days later I received goods which is much longer than stated on your site. The packaging was open when received and the delivery guy had to guess if the boot bag was indeed pars of the delivery. But great site great products and I will be back.”
Helpful Report
Posted 3 years ago
“I ordered some shoes for my husband for our daughter's wedding. It was slightly delayed but when I called they were extremely helpful and said the shoes would be in by the end of the week and would send them out next day delivery. Which they did. Great prices on shoes and lovely shoe trees for free to keep them special. Would highly recommend them.”
Helpful Report
Posted 3 years ago
“I knew the product I was buying and got it at a fair price. It was delivered on time with no issues. Exactly the service I wanted.”
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Posted 3 years ago
“I ordered wellies and a cap, the money was taken out of my account immediately, I never heard anything from them, so after a week I emailed to ask if the was any news on my items, with no reply! I then made a phonecall to ask about my items, after 30 minutes on hold I was told somebody would call or I would receive an email that day, nothing, two days later I called again after being on hold for ages I finally got to speak to someone who assured me my items were due, thankfully they arrived two days later.”
Helpful Report
Posted 3 years ago
“Placed order in 5th April received order On 19th April needed for special occasion Tried telephoning to chase up order No reply”
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Posted 3 years ago
“Slow delivery”
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Posted 3 years ago
“Great products, fast delivery and fantastic customer service.”
Helpful Report
Posted 3 years ago
“Needed to return goods so purchased an online DPD voucher which has never been sent. Called twice but the queue doesn't go down. Sent an email which was not responded to. So so bad service”
Helpful Report
Posted 3 years ago
“On the site it states 5 working days which can be longer. On all of my individual orders I get an email with in 24 hours stating my order will be with me tomorrow, it must be some kind of automatic response email, but the item has never come the following day. Maybe this can be reviewed as I was then worried that my item had been lost as it didn’t arrive. Mixed message email, item can a week later correct and with no damage .”
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Posted 3 years ago
“Shoes are very comfortable, easy to order, good price & delivered quickly.”
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Posted 3 years ago
“Very good and swift service.”
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Posted 3 years ago
“Fantastic service, products, and customer service. I ordered R.M. Williams boots on two separate occasions and each transaction was processed speedily. The shipments arrived well-packaged, protected, and intact. The ease with which the transaction and communication about the transactions occurred was as if the company was right down the street from me. I live in the U.S. A Farley Country Attire is a great company and I will certainly do business with them again.”
Helpful Report
Posted 3 years ago
“The walking boots arrived later than expected but that was acceptable. However I needed to return them, and your instructions suggested I buy a DPD return label. No where could I find out if this gave insurance cover for the full value. I tried 5 times to call but could not get a reply. I bought a DPD label with insurance cover!!”
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Posted 3 years ago
“Easy ordering on the website, with delivery within the time frame. Product (Brax Jeans) as described and of excellent quality. Would buy from these guys again.”
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Posted 3 years ago
“Very big size so had to return”
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Posted 3 years ago
“A Farley are a fantastic company to deal with. I am thrilled with the service I received and the product that I ordered. I will be back to order two more pairs of denim’s shortly. Highly recommended seller! 5 Stars all the way! *****”
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Posted 3 years ago
“Great pair of Bruhl trousers at a very competitive price, delivered very quickly.”
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Posted 3 years ago
“Every aspect of your service has been fine. However I had to return the trousers as, although they were marked 44" they were too tight to wear. As I commented on the "Returns form" I have many others of your trousers at size 44" and they are all fine, so this pair not fitting was a surprise! I await your comments.”
Helpful Report
Posted 3 years ago
“A good price but a total lack of customer service. Delivery was supposed to be within 10 days but after the order acknowledgement and the cost being deducted from my card nothing arrived. My e-mails went unanswered and the phone was on out of office during their office hours. Had to involve Mastercard before I received any response. They did then send my jacket by express delivery.”
Helpful Report
Posted 3 years ago
“Don't know haven't received my goods yet so how can I answer the questions below I can't upload any pictures because I have nothing to photograph I don't know the courier because I have been given no information who would/should be delivering the goods No emails have been received regarding the order that I paid for and nothing has been sent out I cannot tell you how many days the delivery took because Nothing has been received”
Helpful Report
Posted 3 years ago
Thank you for your review and for kindly placing an order with A Farley. We have had a look into your order and can see when you placed your order, you contacted us to let us know you had ordered the wrong size. We therefore recalled the delivery as requested. The alternative size that you required was not available on the next day delivery service as advised and would be with you within 5 - 7 working days. We use DPD which is advised on our website and you will receive a text message notification on the morning of delivery. We can see our customer service team leader Emmie has been in touch to advise you the trousers will be with you shortly. If you require any further assistance, please do not hesitate to contact us on 01164105440 or email sales@afarley.co.uk. Kind regards, A Farley Country Attire
Posted 3 years ago
A Farley Country Attire is rated 4.4 based on 5,624 reviews