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A Farley Country Attire Reviews

4.4 Rating 5,171 Reviews
82 %
of reviewers recommend A Farley Country Attire
4.4
Based on 5,171 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Easy
Read A Farley Country Attire Reviews
Visit Website

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,,
77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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After bad review I have received call from Holly whom was very understanding and very efficient, I cannot commend Holy enough Thankyou for making customers happy Holly
Helpful Report
Posted 3 years ago
As ordered excellent quality delivery as stated by DPD and on time as they stated will use both companies again. Anthony Durrant
Helpful Report
Posted 3 years ago
I hadn’t realised when I placed the order that the stock was not in their possession. They had to order from manufacture, which was delayed, before they could despatch to me: Hence the shipment was delayed to me significantly.
Helpful Report
Posted 3 years ago
I had to wait 2 weeks for a next day delivery item. I had to call twice to chase up the order, i dont think i would of had the item now
Helpful Report
Posted 3 years ago
Thank you for kindly placing an order with A Farley and for leaving a review. We have had a look into your order and can see you were contacted when the order was placed to advise we were awaiting a restocking delivery of the item you ordered and you were happy to have an alternative. We apologise it took longer than usual to obtain the alternative. Our customer service manager has tried to contact you but has not been able to get hold of you so far. If we could kindly ask you to get back in contact with Holly on either 01164105440 or email holly@afarley.co.uk. Sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire
Posted 3 years ago
I was really disappointed with the service. My shoes arrive and were too big. I wanted to exchange them so I called the customer service number on three separate occasions and for 20-15 minute each time. On two occasions I was disconnected and one occasion I gave up as I had an appointment to go to. I will never shop again at this store.
Helpful Report
Posted 3 years ago
Thank you for kindly placing an order with A Farley and for your review. Sorry you have been unable to get through, we are now in our peak period and our phonelines are very busy. Our customer service manager has tried to contact you on the number provided on your order but unforunetly this is a invalid number and has therefore also sent you an email. If we could kindly ask you to get back into contact with our customer service manager Holly at Holly@afarley.co.uk or call 01164105440 your issue will be dealt with immediately. Sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire
Posted 3 years ago
Great shop!
Helpful Report
Posted 3 years ago
The delivery took 10 days. My order included payment for 24 hour delivery which was one of the reasons I ordered them as I needed the boots for a trip the following weekend. I was contacted to say 24 hour delivery was no longer possible but I would get the boots within normal delivery ie 3-5 days. The boots finally arrived 10 days late. Communication was poor and I had to call and email for updates
Helpful Report
Posted 3 years ago
Thank you for your review and for kindly placing an order with A Farley. Our customer service manager has tried to contact you but has not been able to get hold of you so far. We have had a look into your order and can see we unforunetly were awaiting a restocking delivery of the item you have ordered. Whilst we usually receive restocking deliveries every 3 working days this delivery was unfortunately delayed from the supplier due to being in peak period. We are so sorry you were not updated accordingly of the further delay and apologise for any inconvenience this may have caused. Kind regards A Farley Country Attire
Posted 3 years ago
Website nice and clear very easy to navigate. Super quick delivery!
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Posted 3 years ago
Purchased chameau boots. Size as expected, delivery arrived within an acceptable time frame of 9 days since order placement (we are a bit spoilt by amazon fast deliveries ;)..) No issues. thank you very much.
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Posted 3 years ago
Excellent to deal with. Queries were dealt with expertly and followed up. Cannot fault the service and courteous nature of everyone involved.
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Posted 3 years ago
Very good service and top quality product
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Posted 3 years ago
Love my jacket I’ll have to get more off yous thanks you
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Posted 3 years ago
Customer service staff well-versed in their stock. Also courteous and prompt attention.
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Posted 3 years ago
Super helpful ! I ordered Ariat boots unfortunately they were too big and needed some help to return and reorder . Very efficient and so friendly
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Posted 3 years ago
Love my Ariat Wexford boots. Ordered Monday received Wednesday. Excellent communication to email enquiries and great prices. Wouldn’t hesitate to recommend A Farley. First class
Helpful Report
Posted 3 years ago
Couldn’t have had better service. Prompt and courteous. Free gift boot bag wasn’t included in order but a quick phone call and it was delivered the following day. Will be ordering with them again
Helpful Report
Posted 3 years ago
Wrong colour boots received from that ordered. Fair play to A Farley, they rang to apologise and offered discount voucher. Many thanks.
Helpful Report
Posted 3 years ago
Thank you for review and for kindly placing an order with A Farley. We can see our customer service manager has been in contact in regards to your order. We are so sorry we sent you the wrong colour, this appears to have been an error in picking and packing. Sorry for any inconvenience this may have caused. Kind regards A Farley Country Attire
Posted 3 years ago
I've only received half my order still waiting for the other item
Helpful Report
Posted 3 years ago
Thank you for your review and for kindly placing an order with A Farley. We can see you have already spoken to one of our customer service team who has arranged for a replacement item to be sent. We are very sorry for any inconvenience this may have caused. Kind regards A Farley Country Attire
Posted 3 years ago
After being sent an email from A Farley highlighting 20% discount for all items to be used within 24hours, I tried to add the discount code when checking out, the website stated invalid, so I checked out paying the full amount of £85 for a leather belt.
Helpful Report
Posted 3 years ago
Thank you for your review and for kindly placing an order with A Farley. Unforunetly, as stated on all of our promotional emails, RM Williams is not included in any discounts. Sorry for any inconvenience this may have caused. Kind regards A Farley Country Attire
Posted 3 years ago
Not very impressed. Quite disappointed with my shoes. They looked like they’d already been worn by someone else. I understand they were 50% off but I won’t be interested in your website again. Would have sent back but nothing else was appealing. Shame.
Helpful Report
Posted 3 years ago
Thank you for your review and for kindly placing an order with A Farley. We are so sorry to hear you are not happy with your shoes. Our customer service manager has tried to contact you and has kindly requested you get back into contact with us in regards to this. We are sorry for any inconvenience this may have caused and look forward to hearing from you. Kind regards, A Farley Country Attire
Posted 3 years ago
We can see you have now spoken to our customer service manager who has arranged for the shoes to be returned for a full refund. Sorry once again for any inconvenience this may have caused. Kind regards, A Farley Country Attire
Posted 3 years ago
A Farley Country Attire is rated 4.4 based on 5,171 reviews