A Farley Country Attire Reviews

Name: A Farley Country Attire
Address: 77 Harborough Road (A6), Kibworth,, 77 Harborough Road (A6), Kibworth,, Leicestershire
Rating: 4.41

4.4 Rating 5,615 Reviews

83 %

of reviewers recommend A Farley Country Attire

4.4

Based on 5,615 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,,
77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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A Farley Country Attire 5 star review on 23rd August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“not very happy as i have wide calves and it is hard to find Wellington boots that fit my wide calves so they dont fit so i am trying to sell them on to someone else to try get my money back.”

Helpful Report

Posted 3 years ago

Good afternoon, Our customer service manager Holly has tried to contact you on the details on your account but has not been able to get hold of you. We are sorry to hear your boots did not fit. We do offer a returns service for a refund up to 30 days from the date the order was received, should they not be right (subject to terms and conditions, not worn etc). Please can we ask you to kindly get back into contact with our customer service manager Holly on 01164105440 or Holly@afarley.co.uk. Kind regards, A Farley Country Attire

Posted 3 years ago

“Ordered on a Sunday. Delivery quoted at 3-5 days. Sent email on third day (Wed) requesting update. 'Sales' email address bounced. I called on Thursday to chase. Was told my order would be dispatched the following week due to Easter, even though Thursday took us to 4 working days. I informed A Farley if I did not get an update that day on shipping, I would request refund. Later that day I go confirmation from DPD and my order was delivered on Saturday. Its a shame that I had to resort to a threat of a refund to get my order shipped within the quoted delivery time. I had ordered other clothes from two other retailers at the same time and both arrived before this order with no delays. My order itself was shipped correctly, however I have to say that Alan Paines colour description of 'Dark Navy' is very misleading. It is actually Dark Green and a lighter green inside the Gilet. Overall, while the price was good, the service from A Farley was not as expected.”

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Posted 3 years ago

“Good service. Had to phone up with query - dealt with efficiently. Bought a pair of dealer boots. Very pleased with them. PS review stated they were very narrow fit - nonsense. Same fit as pair of Docs. As I said, very pleased with them. Will use Farley's again.”

Helpful Report

Posted 3 years ago

“Did have a problem with delivery being a little longer than stated but Holly from customer services contacted me and explained what had happened. She kindly offered me a voucher so I was left happy.”

Helpful Report

Posted 3 years ago

Thank you for your review and for kindly placing an order with A Farley. We are so sorry to hear you had a few issues with receiving your order. We are aware our customer service manager Holly has been in contact and everything has been resolved. Kind regards, A Farley Country Attire

Posted 3 years ago

“Had exactly what I wanted at a very reasonable price. Ordering was very straightforward but it would have been helpful to have had a couple of updates on anticipated delivery date”

Helpful Report

Posted 3 years ago

“I am quite pleased with the service and the product quality was very good, however, after paying £249 for a Harris Tweed jacket, I had no confirmation email following my purchase. My husband called requesting confirmation of our purchase, but still no confirmation email nor when my purchase will be delivered. I made a second call to which your customer service advisor apologised and sent the confirmation email twice. I believe it was possibly just an error as she was very helpful and polite on the phone.”

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Posted 3 years ago

“Thrilled with my new boots. Even with a very high instep I didn’t find these too bad to get on. And once on they are just going to relax and get comfier over time. I walk 10k most days with lots of dogs in forests and fields and lots of mud. Warm and waterproof with arch support too. 👍 Love them.”

A Farley Country Attire 5 star review on 10th April 2023

Helpful Report

Posted 3 years ago

“Before purchasing some Harkila wellington boots, I tried to speak to one of your advisers on the phone. I waited at least 45 minutes but gave up. I therefore went ahead and placed the order but - as I feared - the boots are large for the size and I now have to return them at my own cost. This could have been avoided.”

Helpful Report

Posted 3 years ago

“Disappointed with the product as leather damaged on Dubarry deck shoe. I have written to complain but no response yet.”

Helpful Report

Posted 3 years ago

Thank you for your review. Unfortunately our head office has been closed over the bank holiday weekend hence why we have not yet replied to your email. But we can see our customer service team leader Emmie has been in contact and arranged for a replacement pair of shoes to be sent. Sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire

Posted 3 years ago

“I had a slight delay in my item arriving, however the customer service I recieved was second to non. I would recommend A Farley unreservedly.”

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Posted 3 years ago

“Like many online retailers, Farley takes payment before goods despatch which sometimes is 2-3 weeks Also no free returns unlike many similar companies Product range is good, but delivery times slow”

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Posted 3 years ago

“Recently purchased a pair of ARIAT Savannah boots, unfortunately they will be going back as they do not fit. I could not get my feet into the boots as the opening where the zip is too narrow for my feet to slide in. Disappointed”

Helpful Report

Posted 3 years ago

“Unfortunately, the Barbour jacket I ordered was out of stock in the size required. But it was put on back order and Louisa agreed to honour the sale price. Louisa couldn't have been more helpful. I only had to wait a couple of weeks for the jacket to be delivered. I can thoroughly recommend A Farley Country Attire.”

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Posted 3 years ago

“Excellent service and great products.”

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Posted 3 years ago

“Lovely products,just takes forever to arrive unfortunately”

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Posted 3 years ago

“Mixed service, albeit resolved in an amicable manner meaning I came away satisfied. I still think that in this day and age, 10 days to pack and deliver is excessive.”

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Posted 3 years ago

“Great product at a discounted price. Prompt delivery.”

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Posted 3 years ago

“Good customer service. Wellies arrived really quickly. Would recommend. Thank you *****”

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Posted 3 years ago

“Lovely shoes, comfortable straight away.”

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Posted 3 years ago

“Excellent customer service couldn’t fault the product however the delivery from DPD was a little disappointing as initially we received an message that the delivery was coming the next day but this transpired to be an error and we received it a few days later.”

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Posted 3 years ago

A Farley Country Attire is rated 4.4 based on 5,615 reviews