A Farley Country Attire Reviews

Name: A Farley Country Attire
Address: 77 Harborough Road (A6), Kibworth,, 77 Harborough Road (A6), Kibworth,, Leicestershire
Rating: 4.40

4.4 Rating 5,172 Reviews

82 %

of reviewers recommend A Farley Country Attire

4.4

Based on 5,172 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,,
77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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A Farley Country Attire 5 star review on 5th October 2025

Anonymous // 01/01/2019

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English

“Seamless ordering process and fast delivery. Very happy with the merchandise and service.”

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Posted 3 years ago

“Replacement Le Chateau wellingtons for ones that have now outlived their life .”

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Posted 3 years ago

“When purchasing the shoes it said would be delivered in 5-7 working days. Had still not heard anything after 4 days that the order had even processed so called and was told the would definitely be with us by the middle of the following week. They eventually turned up on the Friday of the following week (9 working days after ordering) a day after we’d already left for holiday (the holiday id ordered them for). If I was told when I called that they would be delayed I could have ordered a replacement from elsewhere. Since writing initial review a member of their team quickly contacted me to apologise and offer a compensatory voucher if I were to shop with them again. Extremely well handled.”

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Posted 3 years ago

Thank you for your review and for kindly placing an order with A Farley. We are so sorry to hear your order arrived late. I can our customer service manager Holly has been in contact with you and resolved your issue. Sorry for any inconvenience this may have caused. Kind regards A Farley Country Attire

Posted 3 years ago

“Great service once a hiccup had been ironed out. Communication had been an issue but turns out it was a computer error that caused it. The company called me to apologise and offered a voucher to use with them for my next purchase. Pleasant to deal with and would use them again for sure. I was given the reason for my delivery being late and it was outwith their control but I was given a legitimate reason and the shipment to them had been delayed”

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Posted 3 years ago

Thank you for your review and for kindly placing an order with A Farley. We can see our customer service manager Holly has since spoken to you in regards to the issues with your order and resolved the issues. Sorry for any inconvenience caused. Kind regards, A Farley Country Attire

Posted 3 years ago

“After some initial confusion the speed with which A Farley dealt with my "complaint" was outstanding and i would certainly recommend them as their customer service is second to none!”

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Posted 3 years ago

Thank you for your review and for kindly placing an order with A Farley. We can see our customer service manager has been in contact in regards to the issue with your order and this has now been resolved. Sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire

Posted 3 years ago

“Boots were lovely. Delivery very slow but communication was adequate”

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Posted 3 years ago

“Disappointed that I was able to purchase an item and while waiting for it to be delivered received an email that it was out of stock. Money had already been taken. Was sent an alternative but don't know why it just didn't say out of stock”

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Posted 3 years ago

Thank you for your review. We are very sorry we could not fulfill your order on this occasion and that an alternative was not suitable. Our website has now been updated to reflect the item. Sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire

Posted 3 years ago

“It's three and a half weeks since I ordered and still haven't received it. Called them after one week and had to wait 30 minutes before getting through. They ensured it would be shipped right away. It didn't happen. It took another week before it was shipped. Then they provided me with a tracking number that didn't work. At least they could have refunded the shipping cost or sent it express. They only answer every third e-mail. Absolutely the worst customer service ever. Will never ever order from them again. Stay clear!”

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Posted 3 years ago

Thank you for your review and for kindly placing an order with A Farley. Sorry to hear you have not yet received your order. We have had a look into your order and can see you have been in contact with our customer service leader Emmie who provided you with the tracking information for your order that has been dispatched with parcelforce to Norway, sorry to hear you are struggling to get this to work. Parcelforce have advised us they are awaiting custom clearance. Our customer service manager Holly has tried to contact number you via the number provided on your account but unfortunately your mobile phone provided advised calls to this number are not being accepted. For this reason, Holly has also contacted you via email with detailed information in regards to your tracking and customs clearance and how to get this cleared. Sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire

Posted 3 years ago

“Ordered the Dubarry boot cleaning set was with me in a day and a half very impressed with speed of dispatch delivery and quality of the product would use Farley again”

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Posted 3 years ago

“The whole experience was painless, and the product I bought, was a very high quality item ( Gillet)”

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Posted 3 years ago

“Best boots I've ever bought! So comfortable and a perfect fit.”

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Posted 3 years ago

“I purchased a pair of RM Williams boots. Despite the boots showing “in stock” and receiving advice that I would receive the boots within 6 days I heard nothing until I called up on day 7. I was then told A Farley was waiting for the boots to “come in”. The boots were dispatched with Next Day service and received on Day 10. A simple, honest communication at the start of the order process could have prevented such a negative shopping experience with A Farley. I also don’t understand why telephone enquiries can’t be handled on the weekend.”

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Posted 3 years ago

Thank you for your review and for kindly placing an order with A Farley. We can see our customer service manager has been in contact this morning in regards to the issues with your order. We are so sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire

Posted 3 years ago

“Great bit of a problem at first soon sorted out very helpful keeping me updated with phone calls just ordered from them again 👍”

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Posted 3 years ago

“Not many better thanks.”

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Posted 3 years ago

“Very good to deal with”

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Posted 3 years ago

“gorgeous belt.beautifully made.perfeft gift”

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Posted 3 years ago

“Good service , can speak to someone on the phone - difficult to find the returns procedure though Im going to have to email them , bit dissapointing”

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Posted 3 years ago

“Very slow delivery! Ordered on a Friday and although should have been next day delivery, I still hadn't heard anything the following Wednesday. After a follow-up, I received an email the next day to say they were being sent out with no apology or explanation for the delay.”

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Posted 3 years ago

Thank you for your review and for kindly placing an order with A Farley. Our customer service manager has tried to contact you this morning but has not been able to get hold of you. We have had a look into your order and can see your order was placed on an express 3 working day delivery service. One of our customer service advisors also sent you an email to advise that unforunetly your order would be with you a few days after the advised time frame due to a delayed restocking delivery. We are sorry if you did not see this email. Our manager will try to contact you again later today. Sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire

Posted 3 years ago

“Very happy with this service but a bit unfortunate my item missed the 3 day delivery service therefore waited longer. However they did offer me a courtesy call to explain.”

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Posted 3 years ago

Thank you for your review and for kindly placing an order with A Farley. We can see our customer service manager has been in contact with you in regards to your issues and resolved this for you. Kind regards, A Farley Country Attire

Posted 3 years ago

“Very fast service and a great range of country related products”

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Posted 3 years ago

A Farley Country Attire is rated 4.4 based on 5,172 reviews