A Farley Country Attire Reviews

Name: A Farley Country Attire
Address: 77 Harborough Road (A6), Kibworth,, 77 Harborough Road (A6), Kibworth,, Leicestershire
Rating: 4.40

4.4 Rating 5,419 Reviews

83 %

of reviewers recommend A Farley Country Attire

4.4

Based on 5,419 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,,
77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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A Farley Country Attire 5 star review on 5th October 2025

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had to wait longer than I expected for delivery. For the price it's OK.”

Helpful Report

Posted 10 months ago

Thank you for your review! We’re sorry to hear your delivery took longer than expected, but we’re glad you’re happy with your purchase overall. Your feedback is appreciated and helps us improve. 😊 Kind regards, A Farley Country Attire.

Posted 10 months ago

“Late in sending boots only when reminded. Then when boots arrived massive bkack nark on the front iff them currently being replaced ( I hope)”

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Posted 10 months ago

“The wellies are ok but not the best. Feels like I can feel the ground when I’m walking. The tops strangely wrinkle around my legs. I wouldn’t buy them again.”

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Posted 10 months ago

Thank you for your honest feedback — we’re sorry to hear the wellies didn’t meet your expectations. Comfort and fit can vary between styles, so if you’d like, our team would be happy to help you find an alternative pair that offers better support and comfort for you. Please don’t hesitate to get in touch with us 😊 Kind regards, A Farley Country Attire.

Posted 10 months ago

“Correct product arrived eventually a couple of weeks after buying and I had to pay a significant sum in customs to get them into Ireland, which hadn’t been clearly pointed out. Won’t be buying from them again. The post in Ireland was quick but they took a long time to process and dispatch the order.”

Helpful Report

Posted 10 months ago

We’re really sorry to hear about your experience and the unexpected customs fees. Unfortunately, orders to Ireland are subject to import charges since Brexit, but we appreciate your feedback and will review our checkout information to make this clearer. We’re also sorry for the delay in dispatch and will look into what caused this. Thank you for taking the time to share your thoughts. Kind regards, A Farley Country Attire.

Posted 10 months ago

“Slow delivery on items unfortunately took the shine off what seemed like a good experience. Loyalty points are a great addition but left disappointed with the late delivery as I needed the item in the advertised timescale so had to source alternative product elsewhere.”

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Posted 10 months ago

“I thought I had found a good retailer stocking some brands I like with my sizes available; and your people at the end of the phone were very courteous and took off the VAT as I don’t live on the mainland, however, your shipping times are hopeless - over 2 weeks! I made a second order 2 weeks ago thinking I’d receive my clothes in time for a holiday this week and I don’t believe they’ve even been shipped yet. I’ve now got to go to M&S to buy a load of T-shirts! This needs sorting”

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Posted 10 months ago

“Customer service sorted out problem with my order.”

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Posted 10 months ago

Thank you so much for taking the time to leave us a review 🙂 We're really pleased to hear that our customer service team were able to get everything sorted with your order. We understand how frustrating it can be when something doesn’t go quite right the first time, so it’s lovely to know that the team’s efforts helped resolve things quickly for you. Your feedback means a lot to us and will be passed on to the team so they know their hard work made a positive difference. We hope you continue to enjoy shopping with us, and if you ever need any further assistance in the future, please don’t hesitate to reach out — we’re always happy to help. Kind regards, A Farley Country Attire.

Posted 10 months ago

“I ordered the ARIAT skyline mid H20 walking boots, the hogs of Fife fleece and the hogs walking socks the items them selves are absolutely fantastic especially the boots they are the most comfortable things I've probably ever worn, that's the good bit unfortunately the delivery time was 13 days from order to received which I was not impressed at even if you had an issue with items being delivered to yourself the least you can do is keep me informed personally I think 13 days is excessive”

Helpful Report

Posted 10 months ago

Thank you very much for your honest feedback. We’re so pleased to hear you’re delighted with your new boots, fleece and socks – the Skylines really are a fantastic choice 🙂 We’re truly sorry though for the long wait and lack of updates regarding your order. You’re absolutely right that we should have kept you better informed, and we’ll take this on board to improve communication going forward. Kind regards, A Farley Country Attire.

Posted 10 months ago

“Due to item being out of stock delivery took 18 days !! I was not informed item was out of stock or had any notification from yourselves until I made repeated queries online”

Helpful Report

Posted 10 months ago

We’re very sorry to hear you felt uninformed about the delay with your order. My colleague Kayleigh did send a couple of emails regarding the item being out of stock, so our apologies if you didn’t see these. Unfortunately, we experienced an unexpected delay with the manufacturer restock which extended the wait time. I’m pleased to see your order has now reached you, and we hope you enjoy your purchase 🙂 Should you have any issues in the future, please do not hesitate to contact our Customer Service Manager, Emmie, directly at emmie@afarley.co.uk. Kind regards, A Farley Country Attire.

Posted 10 months ago

“I dislike giving less than brilliant reviews, but my order was delivered 2 weeks after the longest estimate of 2 to 5 working days at the point of order. I have given 3 stars for the ease of ordering a d the apology given by A Farley for the delays.”

Helpful Report

Posted 10 months ago

We’re very sorry to hear you felt uninformed about the delay with your order. I can see that my colleague Livvy both emailed and spoke with you regarding the delay, but we completely understand how disappointing it must have been when you were expecting your item sooner. Unfortunately, there was an unexpected delay with the manufacturer’s restock, which extended the wait time. I’m pleased to see your order has now arrived, and we hope you enjoy your purchase 🙂 If you have any issues in the future, please don’t hesitate to contact our Customer Service Manager, Emmie, directly at emmie@afarley.co.uk. Kind regards, A Farley Country Attire.

Posted 10 months ago

“Product is very good and very pleased that there is a range of leg length as so many trousers are too long. Delivery was lengthy, when you are spending this amount of money on a small package, one would assume faster delivery.”

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Posted 11 months ago

Thank you for your feedback! We're so pleased you’re happy with the quality and fit of the trousers, though we’re sorry to hear the delivery took longer than expected. We’ll certainly take this on board, as we always want our service to match the quality of our products 🙂 Kind regards, A Farley Country Attire.

Posted 10 months ago

“Easy to shop, delivery took longer than expected. Returns another story. Can speak to AI but not always helpful, am waiting for directions on returning items which has not been straightforward, also cost to return £8.00! Would actually put me off shopping there in future!”

Helpful Report

Posted 11 months ago

Thank you for sharing your feedback — we’re pleased you found shopping easy, but we’re really sorry the returns process has felt complicated and disappointing. The return charge is in place because we use DPD, a premium courier, which covers the cost of insurance in case anything were to get lost in transit. This is designed to protect you and ensure your items are safely returned to us. We’ll review your comments on the process itself though, as we want it to feel as smooth and helpful as possible 🙂 Kind regards, A Farley Country Attire.

Posted 10 months ago

“Each time I have ordered online I have had to follow up on the delivery. I am currently waiting for an order that was placed 10 working days ago. Previous calls have been politely received and action taken however on this occasion 2 calls promised return calls and they have not happened. Disappointed”

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Posted 11 months ago

“No email acknowledgement of order, order very slow to arrive, rang your company who said the order was ready to be dispatched & would be with me in a couple of days (I asked the team member to email me confirming this who said ‘of course’ -no such email arrived). Order then arrived days later. Awful C.service”

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Posted 11 months ago

“Great clothes and well made with the means to last, but I received a different pair of trousers that were not the same as I had ordered, with the label ripped off so I suspect I was not supposed to notice the difference!! Suffice to say I’m keeping these but am not confident in ordering the actual original ones again. I went to the return sight and couldn’t be bothered to go through the protocol in returning!”

Helpful Report

Posted 11 months ago

Hi there—thanks for your feedback, and I’m really sorry for the mix-up. If you’d contacted us, we could have resolved this right away and sent the correct pair out to you. Our team leader, Phoebe, has reached out directly; please reply to her or contact her at phoebe@afarley.co.uk so we can make this right for you. We appreciate you giving us the chance to put it right 🙂 Kind Regards A Farley Country Attire

Posted 11 months ago

“Still waiting on my merchandise to arrive.”

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Posted 1 year ago

“Very complex to get a returns label required at least 2 calls to resolve. Returns instructions not easy to follow. Account number email address and phone no regognised on completing on line form. The trousers looked good online but the fit was poor very low waisted dissaponting.”

Helpful Report

Posted 1 year ago

We’re really sorry to hear you had difficulty with our returns process and that the trousers weren’t the right fit for you. Your feedback is very valuable, and we’ll certainly look into making the instructions clearer and the process smoother moving forward 🙂 Kind regards, A Farley Country Attire.

Posted 1 year ago

“Order delayed due to stock shortage. On receipt one shoe was found to be faulty, A Farley have agreed to replace the shoes, just annoying especially when bought as a present.”

Helpful Report

Posted 1 year ago

I can see that my colleague Livvy is already assisting you with this — we’re so sorry for the delay and for the fault with the shoes, especially as they were bought as a gift. We appreciate your patience while we get the replacement to you 😊 Kind regards, A Farley Country Attire.

Posted 1 year ago

“Brilliant service a member of staff livvy couldn’t be more helpful will definitely shop again.”

Helpful Report

Posted 1 year ago

Thank you for your kind words, Graham — we’ll be sure to pass your lovely feedback on to Livvy! We’re so pleased you’ll be shopping with us again 😊 Kind regards, A Farley Country Attire.

Posted 1 year ago

“But slow but good prices on shoes”

Helpful Report

Posted 1 year ago

Thank you for your feedback — we’re glad to hear you’re happy with the prices, and we’ll certainly take your comments on board regarding the speed of delivery 😊 Kind regards, A Farley Country Attire.

Posted 1 year ago

A Farley Country Attire is rated 4.4 based on 5,419 reviews