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A Farley Country Attire Reviews

4.4 Rating 5,426 Reviews
83 %
of reviewers recommend A Farley Country Attire
4.4
Based on 5,426 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read A Farley Country Attire Reviews
Visit Website

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,,
77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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Unfortunately I haven’t received my order which is not the fault of A Farley Country Attire but the fault of Royal Mail who are refusing to deliver in poor weather. I did, however chose DPD as my courier when I checked out as I knew they were still delivering. I am quite disappointed.
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Posted 7 months ago
I have had a pair of Le Chameau wellies before and they were great. However I have bought another pair and they seem to get wet in the bottom. I thought maybe it was because people's feet can sweat in footwear but I find they are wet in the morning aswell, even when I've kept them inside.
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Posted 7 months ago
Promised 3-6 day delivery but missed it customer service were polite but unhelpful. Refunded the 3-6 day delivery fee but still awaiting it to clear over a week later.
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Posted 7 months ago
Success is hard. Like many others I had a very dissapointing experience with A Farley Country Attire over Christmas. It is clear that they struggled with the volume of orders and let many of their customers down, badly. Things can, and do, go wrong. It is very difficult to maintain high standards. For me, it's how a business goes about how it handles when mistakes happen and what it does to correct things that sets a good business apart from the also-rans. The fact that A Farley employs someone like Emmie Mycroft tells me that this business does care about fixing mistakes. I am pleased to say that my latest order has been fullfilled on time and with the correct product. I am happy to do business with these guys again in the future knowin ghtat if it does go wrong then they care enough to try and make amends. ers just after Christmas. The first order was required for a forthcoming holiday. I spoke with their team on 3 separate dates to confirm the delivery date and was told each time that it would be delivered on the agreed date. I offered to pay to upgrade to next day delivery and they told me that I wouldn't need to. Come the agreed day of delivery and....(drum roll) no delivery. Rang them and they then go and check and find that the order hadn't been dispatched. The second order was for a pair of Tricker boots and some shoe cream. I paid extra for next day delivery. I received the boots in good time, but the incorrect colour and style were sent. The shoe cream has yet to arrive. Hopelessly incompetent and now I have to wait for my money to be refunded. I'll spend my £500 elsewhere, hopefully with a retailer that will not repeatedly fail to deliver on their promises, that will deliver all of what I ordered and will deliver the correct items.
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Posted 7 months ago
I have received my Boots, but l also ordered Boot Spray, which has ‘Not’ been delivered.?
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Posted 7 months ago
Website order advised 7 to 9 days for delivery. I waited 2 weeks. The item doesn't fit and now in have to pay to return it. Very poor service
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Posted 7 months ago
Good range of items & a good, easy to navigate website, ordered a pair of boots at a good price, delivery however was woeful. I know it is a busy time of year (December) but emails get generic replies & took a week before the tracking information on the website even changed & it was best part 2 weeks before my order was delivered.
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Posted 7 months ago
Meyer trousers do not seem up to usual qualty, material too heavy, no longer reference to organic cotton on a green label, the 'quintessential ( website word not mine) colourful lining replaced with boring payjamma stripe. I note that product now made in Moldova instead of neighboring Romania, could this explain some of the reason. A well known shirtmaker recently changed to making in China resulting in poor quality and fit but at the same high price, needless to say will shop elswhere. Perhaps I should change from Meyer to Bruhl in future.
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Posted 7 months ago
I’ve ordered from this A Farley before with no issues, which is why this experience was especially disappointing. My recent order for a pair of RM Williams boots took a long time to arrive, and communication from the store was poor throughout. Not knowing whether the order would arrive in time for Christmas was quite stressful, and updates were minimal despite the delay. The boots did eventually arrive but the lack of communication and long wait really took away from the experience. I hope this was a one-off, as I’ve had better service from them in the past, but this order fell short of expectations.
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Posted 7 months ago
Product was delivered later than the estimate. I understand that it’s a busy time of year but you should update your website with the right estimates. Contacted customer service with no response. Yet you sent our marketing emails during that period. I understand that you’re a small business but think improvements could be made to communications as was worried product wouldn’t arrive for Xmas.
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Posted 8 months ago
Got Ariat boots at a good price, however Woeful delivery. Best part 1 days before my order arrived.
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Posted 8 months ago
Had to wait quite some time for my delivery 4 weeks. But in the end it went well. Response to e-mail, requires improvement. Sent 3 e-mails no response whatsoever. Calling is much better.
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Posted 8 months ago
The item was fairly priced, initial Comms good, but it took eleven days for them to dispatch, I called them twice as I needed the item, a nice girl answered, but the item was still not despatched. When I did get a tracking number it arrived very quickly, although in flimsy packaging, if it wasn't such a tough yeti item it would probably have been damaged. It was just a frustrating purchase.
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Posted 8 months ago
The boots arrived safely cleverly packeaged in a nondescript brwon packaging. However, although they look great I and the size was my normal size 6, and I take a normal fit I was unable to put my foot into the boot. there was a sharp angle which was too narrow for my foot. My feet are not wide just normal so unfortunatley I have had to return them. Not sure whether this is a common complaint and not sure whether to go up to a 6 1/2 if you do half sizes.
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Posted 8 months ago
Great Customer service. My only gripe was it had an “A Farley” sticker on the outside of the packaging, I was hoping to kept the gift discreet.
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Posted 8 months ago
My order #212587 arrived extremely promptly which was great but unfortunately the boots were too small. As there was no return form in the parcel I tried unsuccessfully to ring you, then emailed and am still waiting for a response!
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Posted 8 months ago
I purchased a pair of Hoggs work boots they’re great boots happy with them but they took two weeks to arrive I contacted the shop to ask why they wasn’t dispatched as I needed them and was not given a reason I take it they wasn’t in stock and had I been advised that I would have ordered some boots that were .
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Posted 8 months ago
While happywith my purchase (Meyer shorts) I was quite surprised that from the order date it took 10 days to be delivered. While I accept that you stated 5/7 working days delivery I would hope that going forward you can find faster delivery options as in line with most other online companies.. My comments are meant to be helpful for future, not as a complaint. Many Thanks
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Posted 8 months ago
No communication till I kept emailing for details on order but this has been resolved very happy with my order product good quality.
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Posted 8 months ago
Boots I ordered were marked… at almost £300 a pair I’m not very impressed! Dubarry logo also wonky! Trying to get some sort of partial refund as I don’t have time to sort a return before Christmas now.
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Posted 8 months ago
A Farley Country Attire is rated 4.4 based on 5,426 reviews