A Farley Country Attire Reviews

Name: A Farley Country Attire
Address: 77 Harborough Road (A6), Kibworth,, 77 Harborough Road (A6), Kibworth,, Leicestershire
Rating: 4.40

4.4 Rating 5,419 Reviews

83 %

of reviewers recommend A Farley Country Attire

4.4

Based on 5,419 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,,
77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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A Farley Country Attire 5 star review on 5th October 2025

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On contacting the company I was assured my order was despatched and given date of delivery There was no delivery and I then find out that order had not been fulfilled as the item wasn’t even in stock Not the best customer service ! HOWEVER .. a very good customer representative dealt with this and I received the other within 24hrs THANK YOU”

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Posted 8 months ago

“Meyer trousers purchased, a brand I have come to associate with quality, That hasn't changed however the thin / poor packaging used meant that the item arrived heavy creased and will take time to sort out. The item seemed to take ages to arrive, not the 4 - 7 days as shown on the website, or confirmed order, nor did it arrive on time with the Post Office, though I suspect the Christmas rush didn't help. I did call the customer services after the 10:30am opening time, the email boused back, not recognised. Once I was able to talk to someone in person they were very polite and helpful. I will look to purchase a second item in the new year, hopefully things will go better.”

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Posted 8 months ago

“Decent selection, slow delivery had to chase previous two orders, eventually arrived as part shipments. Shame was always a goto company but no longer the case...shame”

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Posted 8 months ago

“I was disappointed to receive purchase haphazardly bunched up like dirty washing and shoved in a plastic bag for Mailing. I like the product but after spending nigh on £140.00 I was expecting a bit more care in presentation.”

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Posted 8 months ago

“Purchased top of the range le chameau wellies for my girlfriends 30th birthday and it turned up and the box was really damaged and the inside paper was torn. For £250 wellies I would expect better even with the small touches”

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Posted 8 months ago

“I have returned my wellies as that were poorly made. Return process was not easy . Despite several emails to customer service, I have not had a reply (or refund)”

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Posted 8 months ago

“Great coat but very poorly packaged. Spending that amount of money I would have expected it parceled better, plastic package was completely opened on one side!”

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Posted 8 months ago

“Paid for express delivery for £4.95 which didn’t happen A frustrating as paid the extra to secure boots for a trip. Ordered Thurs - hoping for Tuesday - Delivered Thursday so over the 2-5 day lead time Disappointing Wife ordered the same boots via Amazon received next day - should have done the same No response from A Farley”

Helpful Report

Posted 8 months ago

Thank you for taking the time to share this, and I’m really sorry for the disappointment caused — especially when you paid for express delivery to have the boots in time for your trip. We completely understand how frustrating it must have been when they didn’t arrive within the expected timeframe. It’s also very concerning to hear you didn’t receive a response from us. That’s not the level of service we aim to provide, and I sincerely apologise for the lack of communication. If you haven’t already, please do get in touch with us so we can look into refunding the express postage and make sure this is properly followed up for you. We’d really like the chance to put things right 😊 Kind regards, A Farley Country Attire.

Posted 8 months ago

“Shoes arrived later than expected, but happy with the shoes. Good price and would return again Thanks team.”

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Posted 9 months ago

ChatGPT said: Thank you so much for your review! 😊 We’re sorry your shoes arrived a later than expected, but we’re really pleased to hear you’re happy with them and felt they were good value. It means a lot to know you’d return again! Thank you from all of us here at the team. Kind regards, A Farley Country Attire.

Posted 9 months ago

“Item was perfect! But, the shipping was very slow, I tried to make contact and could not get through to given email to make contact which is disappointing.”

Helpful Report

Posted 9 months ago

Thank you for your review! We're really glad to hear the item was perfect, but we're very sorry the shipping was slow and that you struggled to get through to us — that’s not the experience we want for our customers. If you ever need help in the future, please don’t hesitate to try again — we’re always here and happy to assist 😊 Kind regards, A Farley Country Attire.

Posted 8 months ago

“A good price & Super quick delivery, unfortunately a size to large I would have returned for smaller size if returns were free”

Helpful Report

Posted 9 months ago

Thank you for your feedback! We’re really pleased to hear you were happy with the price and our speedy delivery 😊 We’re sorry to hear the size wasn’t quite right this time. We do offer exchanges and returns, and we’re always working to keep these as fair and simple as possible. Kind regards, A Farley Country Attire.

Posted 9 months ago

“Description of boots was misleading, a video showed a different fastening to what I actually received. Other than that postage was swift, returns expensive.”

Helpful Report

Posted 9 months ago

Thank you for your feedback. We're sorry to hear the product video caused confusion and that the return costs were disappointing. We’ll review the listing to ensure the description and imagery are accurate — thank you for bringing this to our attention 😊 Kind regards, A Farley Country Attire.

Posted 9 months ago

“Although ordering on the website was very straightforward, I was somewhat disappointed with the lengthy delivery time for the product that I ordered. The terms did state 4-7 days delivery, however this is pretty standard on all retail websites, and despatch and delivery are generally much quicker than stated. When I chased the order I was advised that the product had been out of stock, so was a restock order. Unfortunately I wasn't advised of this and at the same time I was told that processing was slower as this was a family business. Not sure that's a great explanation for the length of time taken - surely being a family business things can be done much quicker than in larger, less wieldy organisations?”

Helpful Report

Posted 9 months ago

Thank you for taking the time to share your feedback. I’m really sorry to hear that your order took longer than expected to arrive and that you weren’t informed it was being restocked — that certainly isn’t the level of communication we aim to provide. We truly value your understanding and will use your comments to help improve how we update customers about stock and dispatch times in the future 😊 Kind regards, A Farley Country Attire.

Posted 9 months ago

“The only minor issue I ordered a pair of Harkila shorts socks and long socks turned up but the item was fine, delivery time on first item was good but had to wait for a while for the second item”

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Posted 9 months ago

Thank you for your feedback! We're glad to hear you’re happy with your items overall, though we’re sorry to hear there was a mix-up with the sock length and a delay on your second delivery. We really appreciate your patience and understanding while we sorted that out 😊 Kind regards, A Farley Country Attire.

Posted 9 months ago

“I order a pair of Meyer chinos. It took 7 working days for the order to be fulfilled and then when I received them they were not as shown on the web site. I notified Farley and they sent me an apology and a free returns label and was told it could take up to 10 days for the refund to be made. I think the time it takes to fulfil the original order and the subsequent refund is excessive. It is also disappoiunting that the web site is not up to date with what is actually available.”

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Posted 9 months ago

Thank you for taking the time to share your feedback. I’m really sorry to hear about the delay with your order and the disappointment regarding the item not matching the website image. We completely understand how frustrating this must have been. Your comments have been shared with our team so we can improve both our website accuracy and turnaround times for refunds in future. We truly appreciate your patience and understanding 😊 Kind regards, A Farley Country Attire.

Posted 9 months ago

“I would prefer to write a review once order complete. A week taken before goods despatched only to discover, upon delivery, that wrong sized shoes were in correct sized box. Office were very quick to send QR code collection note but now waiting for correct sized shoes. I look forward to buying again and trust this was an isolated incidence. Thank you.”

Helpful Report

Posted 9 months ago

Thank you for taking the time to share your feedback. We're so sorry for the mix-up with your order — that’s certainly not the experience we want for our customers. We're glad our team were able to respond quickly, and we hope your correct pair arrives with you very soon. We truly appreciate your understanding and look forward to getting everything sorted for you 😊 Kind regards, A Farley Country Attire.

Posted 9 months ago

“The shoes were exactly as expected but too large. You advertise free delivery and return but fail to say that if they are returned you have to pay for both delivery and return. A slight misleading methinks.”

Helpful Report

Posted 9 months ago

Thank you for your feedback. We're really glad to hear you were happy with the shoes, though we're sorry to hear you felt misled about delivery and return costs. We do advertise free delivery, which applies to orders over a certain amount, but returns are at the customer’s expense. This helps provide additional cover should there be any issue in transit and protects you from potential loss of goods. We appreciate you sharing this — it helps us make our policies clearer moving forward 😊 Kind regards, A Farley Country Attire.

Posted 9 months ago

“Long delivery time and one item not in stock but not shown as not in stock when ordering”

Helpful Report

Posted 9 months ago

Thank you for your feedback. We're sorry your delivery took longer than expected and that an item showed as available when it wasn’t — we completely understand how frustrating that can be. We’ll review this with our stock team to help prevent it happening again in future 😊 Kind regards, A Farley Country Attire.

Posted 9 months ago

“I wasn’t very happy with the way the item arrived it wasn’t in a separate bag very creased up and not folded when put in the packaging I even doubled checked it to see if it was a new item”

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Posted 9 months ago

“Twelve months ago I would have given them 5 stars, but their service has 'slipped' and their Customer Service Department is a totally unreliable joke. When contacted, they will tell you what they think you want to hear, rather than the real situation with your order, or enquiry.”

Helpful Report

Posted 10 months ago

I do apologise for the issues you may have faced, and I completely understand your frustration. I’ve had a look into your previous orders for the Bruhl trousers and can see my colleague was looking into this for you, and it appears the matter was sorted? If there’s anything still outstanding or any further concerns, please don’t hesitate to get in touch with our Customer Service Manager, Emmie, at emmie@afarley.co.uk — she’ll be more than happy to resolve this for you! 😊 Kind regards, A Farley Country Attire.

Posted 10 months ago

A Farley Country Attire is rated 4.4 based on 5,419 reviews