A Farley Country Attire Reviews

Name: A Farley Country Attire
Address: 77 Harborough Road (A6), Kibworth,, 77 Harborough Road (A6), Kibworth,, Leicestershire
Rating: 4.41

4.4 Rating 5,586 Reviews

83 %

of reviewers recommend A Farley Country Attire

4.4

Based on 5,586 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,,
77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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A Farley Country Attire 5 star review on 23rd August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection of goods but found what I wanted pretty quickly. Good price and very quick delivery.”

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Posted 3 weeks ago

“I bought a swazi sentinel jacket for a great price, I recieved it good time as well. I am very happy with the jacket wore it in persistent rain and I am pleased with its performance it kept me dry and is very light as well.”

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Posted 3 weeks ago

“Good quality items at a fair price, the only negative the time duration for shipping and receiving your items. If you want your items within a week or less then I suggest you pay for the premium postage.”

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Posted 3 weeks ago

Thank you so much for your review and for taking the time to share your feedback. Emmie, our Customer Service Manager, has been in touch and would really appreciate the opportunity to speak with you about your order experience and see if there is anything we can do to make this a 5-star experience. Kind regards, A Farley Country Attire.

Posted 3 weeks ago

“I ordered two Yeti items, they arrived in pristine condition and well wrapped and exactly as ordered. Their customer service offering was timely and efficient. Would recommend buying from Farley’s.”

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Posted 3 weeks ago

Thank you for your feedback, and we are very sorry for the issues you have experienced with both the delivery and your refund request. Emmie from our Customer Service team has been in touch with you directly regarding this. Please could you get back to her when you have a moment so she can look into this further and make sure everything is resolved for you. Kind regards, A Farley Country Attire.

Posted 3 weeks ago

“Brilliant company. Lots of choice and great prices.”

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Posted 3 weeks ago

“Very efficient ordering of boots and a speedy postal service. Many thanks excellent service very impressed.”

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Posted 3 weeks ago

“Good service , prompt delivery. Good quality”

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Posted 3 weeks ago

“Great price and speedy delivery”

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Posted 3 weeks ago

“Bought a pair of boots, excellent quality, well packaged, good company to deal with, thank you.”

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Posted 3 weeks ago

“Wonderful to do business with. Really helpful and pleasant staff. Happy to use again.”

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Posted 3 weeks ago

“Wrong product sent but wonderful service for the returns process”

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Posted 4 weeks ago

Posted 3 weeks ago

“Service excellent, best price for boots anywhere. Can certainly recommend.”

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Posted 4 weeks ago

“Purchased Yeti products all came quick and correct.”

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Posted 4 weeks ago

“There was a delay kn delivery but this was a problem at ariats end. Freya was very helpful with emails and updates. A decent price and seem like a good pair of walking shoes, they're definitely waterproof, hopefully they will last.”

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Posted 1 month ago

“Purchased a Seeland Highpoint Harriet waterproof lightweight shooting jacket. Really lovely jacket - just what I need to keep me dry whilst the weather is still warm. Farley were great - very prompt delivery (2 days) using their standard postage. Will be buying from them again.”

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Posted 1 month ago

“Absolutely poor customer service after making a purchase I have tried to strand a return and am still waiting a returns confirmation and refund I will not be purchasing a gin from this company”

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Posted 1 month ago

We are very sorry to hear about the difficulty you have experienced arranging your return. Our Customer Service Manager, Emmie, has been in touch with you directly to help get this resolved and has offered to arrange a prepaid return for you on this occasion. Please get back to Emmie when you can so she can oversee the return personally and make sure everything is dealt with as quickly as possible. Kind regards, A Farley Country Attire.

Posted 4 weeks ago

“Fabulous I actually love them”

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Posted 1 month ago

“There was a slight delay due to a Bank Holliday However the follow up customer service has been excellent. Thank you”

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Posted 1 month ago

“Very disappointing experience with A Farley Country Attire. I ordered a Barbour hood on Thursday 3 September at 19:39 and paid £4.95 for 'Express Delivery'. A Farley's own delivery information states: “Express Delivery – Within 5 Working Days” “£4.95 on orders under £99” That is the delivery service I paid for, confirmed within my order confirmation. I completely accept that my order was placed after their stated 2pm collection cut-off, so I would not expect it to begin processing until the following working day, Friday 4 September. This is not an issue and something I was aware of when placing the order. The problem is that by Wednesday 9 September I had received nothing beyond the original order confirmation. There was no dispatch confirmation, no DPD tracking information and no proactive update explaining what was happening with the order. As I needed the hood before going away in the early hours of Saturday morning, I contacted A Farley to ask for an update. Their response stated that my order had been placed after the 2pm cut-off and therefore began processing on the following working day. However, they then described my order as having been placed using their “4–7 working day delivery service” and told me that the latest expected delivery date was 15 September. This is where I have a serious problem. I did not pay £4.95 for a service advertised as 4–7 working days. Their own delivery information states that £4.95 purchases Express Delivery – Within 5 Working Days. Even allowing for the fact that I ordered after the cut-off, I cannot reconcile a delivery date of 15 September with an advertised service of “within 5 working days”. If Friday 4 September is counted as the first working day, five working days takes us to Thursday 10 September. Even if A Farley treats Friday solely as a processing day and does not begin counting the five-working-day delivery period until Monday 7 September, five working days takes us to Friday 11 September. The 15 September date they have given me instead corresponds to seven working days from Monday 7 September. In other words, they appear to be applying the slower 4–7 working day service mentioned in their email to an order for which I paid the £4.95 Express Delivery – Within 5 Working Days charge. Had I been told at checkout that the order might not arrive until 15 September, I would simply have purchased elsewhere. I ordered when I did specifically because the advertised delivery timescale meant the item should arrive before it was needed. What makes the situation even more frustrating is that the parcel had apparently not even been dispatched when I contacted them. This therefore wasn't a DPD delay or a parcel being held up in transit; the order had not yet left A Farley's warehouse. I've now had to order the same hood elsewhere using next-day delivery to ensure that we actually have it in time. I subsequently asked A Farley to cancel and refund the order while it remained undispatched. At the time of writing, I am still waiting for confirmation that this has been actioned. For me, the fundamental issue is simple: I paid £4.95 for a delivery option advertised by A Farley as “Express Delivery – Within 5 Working Days”, yet when I chased my undispatched order they told me I was on a “4–7 working day delivery service” and gave me a latest delivery date consistent with that slower service, but only if they didn't process my order for an additional working day on top. Their delivery information is clearly inaccurate, and despite my order not even being dispatched, they are seemingly refusing to refund my order despite having to order the same product elsewhere thanks to their failings.”

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Posted 1 month ago

Hi Matthew, We’re very sorry to read your review. Our Customer Service Manager, Emmie, has already been in touch with you personally today regarding your concerns and has been trying to resolve this for you, so we would really appreciate it if you could please respond to her directly. As requested, your order has now been cancelled and fully refunded. We would also like to clarify that, the hood would have been delivered to you this Friday 11th September, which is the fifth working day (excluding weekends) and therefore within the delivery timeframe quoted on your original order confirmation. We do completely appreciate, however, that the conflicting information you were subsequently given regarding a 4–7 working day timeframe caused unnecessary confusion and concern, and we sincerely apologise for this. Emmie genuinely wants to put this right for you and restore your confidence in us, so we would be extremely grateful if you could please get back to her directly. Once again, we sincerely apologise for the confusion and inconvenience caused. Kind regards, A Farley Country Attire.

Posted 1 month ago

“Had to contact A Farley Country Attire regarding my order, the customer service was exceptional responding very quickly to my email. Would definitely order from the again.”

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Posted 1 month ago

A Farley Country Attire is rated 4.4 based on 5,586 reviews