A Farley Country Attire Reviews

Name: A Farley Country Attire
Address: 77 Harborough Road (A6), Kibworth,, Leicestershire
Rating: 4.37

4.4 Rating 3,763 Reviews

82 %

of reviewers recommend A Farley Country Attire

4.4

Based on 3,763 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0116 2792211

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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A Farley Country Attire 5 star review on 28th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Nice Belt, great customer service team.”

Helpful Report

Posted 1 week ago

Thank you for your kind feedback — we’re so pleased you’re happy with your belt and the service from our team 😊 Kind regards, A Farley Country Attire.

Posted 4 days ago

“Oliver in customer service was great when some Ariat boots needed replacing within their 12 month guarantee.”

Helpful Report

Posted 1 week ago

Thank you for your kind feedback! We’re so pleased to hear Oliver was able to help with your Ariat boot replacement under the guarantee 🙂 Kind regards, A Farley Country Attire.

Posted 1 week ago

“I'd called customer services to query a delivery that was overdue. I spoke with Kayleigh who was really helpful and friendly. She investigated the status of my order and came back to me within the hour to offer a solution and then organised next day delivery for me. Fantastic member of the team.”

Helpful Report

Posted 1 week ago

Thank you for your lovely feedback! We’re so pleased to hear Kayleigh was able to help so quickly and get your order sorted for next day delivery — we’ll be sure to pass your kind words on to her 🙂 Kind regards, A Farley Country Attire.

Posted 1 week ago

“Some nice clothes, but country of origin needs to be made clear. Delivery was a lttle late but not an issue”

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Posted 1 week ago

Thank you for your feedback, Pamela — we’re pleased you like our clothing range, and we’ll certainly take on board your comments about country of origin. We’re also glad the slight delivery delay wasn’t an issue for you 😊 Kind regards, A Farley Country Attire.

Posted 4 days ago

“Amazing, absolutely love them can’t wait for the winter to come so I can wear them”

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Posted 1 week ago

Thank you so much for your wonderful review! 😊 We’re thrilled you love them and can’t wait for you to enjoy them when the colder months arrive. Wishing you plenty of cosy, stylish winter days ahead! Kind regards, A Farley Country Attire

Posted 1 week ago

“What a shambles! A month after being told that there would be a week's delay in receiving the trousers I had ordered by telephone, and immediately paid for, I received an email to say they were no longer available. I phoned to enquire what other colours were available as they were still being advertised for 3 days delivery, I was promised a ring back. It never came. I phoned again, and for the second time never received a promised ring-back. I later learned that none of the other four colours still being being promoted in my size on the company's website were available either. At that point, and three weeks on, I wrote to the company requesting the return of my cash - only to receive a reply asking if I would like to have the cash back or purchase something else. I replied three working days ago to ask again for the return of the cash. So far I have had neither payment nor acknowledgement of my request. The company really needs to get its act together, in terms of marketing, departmental communication, telephone sales training, stock control, web-site updating and customer liason - to name but a few. I would never attempt to buy from them again”

Helpful Report

Posted 1 week ago

We’re very sorry for your experience. At the time of your order, the trousers were in stock in our shop, but the last pair sold before we could pick them. We expected a restock within the timeframe, but the item was missing from the delivery, and when we checked again it was no longer available. On 22nd July we left a voicemail and sent an email to advise, but unfortunately had no alternatives to offer. Phoebe, our Team Leader, has been in touch – please email her at phoebe@afarley.co.uk so she can assist you further. Kind Regards A Farley Country Attire

Posted 1 week ago

“Excellent service, unable to deliver my order in the stated time so arranged an alternative to be delivered the following day. Excellent customer services”

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Posted 1 week ago

Thank you so much for your kind review! 😊 We're really pleased we could find a quick alternative for you and that you were happy with the service received. Our team always aims to go the extra mile, and it’s lovely to know it made a difference! Kind regards, A Farley Country Attire

Posted 1 week ago

“Excellent service. Easy to order online, although I did know what I was after. Loyalty scheme/points are excellent. Was kept informed at all stages of my order/delivery.”

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Posted 1 week ago

Thank you for the fantastic review! 😊 We're so pleased to hear you found the ordering process easy and that you’re enjoying our loyalty scheme. It’s great to know you felt well-informed throughout your order — we really appreciate your support! Kind regards, A Farley Country Attire

Posted 1 week ago

“I have bought lots of shooting clothing and accessories from A Farley and the service has always been exceptional.”

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Posted 1 week ago

Thank you so much for your continued support! 😊 We're delighted to hear you've been happy with both our shooting clothing and the service you've received. It truly means a lot to us as a small, family-run business. Kind regards, A Farley Country Attire

Posted 1 week ago

“Great price for ariat Wexford boots (in sale), lovely fit. A Farley we use regularly and good service.”

Helpful Report

Posted 1 week ago

Thank you so much for your kind review! 😊 We're thrilled to hear you're happy with your Ariat Wexford boots and that they've been a great fit. It means a lot to us that you shop with A Farley regularly we truly appreciate your support! Kind regards, A Farley Country Attire

Posted 1 week ago

“Very comfortable shoes and good service.”

Helpful Report

Posted 1 week ago

We're so sorry to hear you received the wrong pair of shoes — that’s certainly not the experience we want for our customers. If you would still prefer the correct pair, we’d be more than happy to arrange a return and get this sorted for you. Phoebe, our Customer Service Team Leader, has reached out to you directly, so please feel free to email her at phoebe@afarley.co.uk if you'd like us to resolve this for you. Kind regards, A Farley Country Attire

Posted 1 week ago

“I was very impressed with the prompt response to my query and contact from the company by phone call too. Fantastic customer service.”

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Posted 1 week ago

Thank you so much for your kind review! 😊 We're delighted to hear you were impressed with our prompt response and phone support. Providing fantastic customer service is what we strive for, and it’s lovely to know it made a difference. Kind regards, A Farley Country Attire

Posted 1 week ago

“Too long dispatch time and wait for delivery. From purchase to delivery more than week to wait when advert says “next day dispatch”. No response to my emails has been received. Had to call to “customer service team” which wasn’t helpful. Finally received damaged boxes, with removed original labels. Looks like returned items have been sent to me.”

Helpful Report

Posted 1 week ago

We’re really sorry if you felt the delivery took too long. Not all items are eligible for next day dispatch, and at checkout you would have been advised a 2–5 working day delivery window — your order was delivered on the 4th working day. You emailed us on the 28th of July and Oliver from our customer service team responded with an update, so we’re sorry if this didn’t reach you. We also sincerely apologise for how the parcel was delivered. Our Team Leader Phoebe has contacted you directly — please kindly email her at phoebe@afarley.co.uk so we can get this resolved. Kind regards, A Farley Country Attire

Posted 1 week ago

“Ordering was easy. I found that I had no communication from farley - no conformation email, no order update. I only knew it was going through as money went from bank! However, when I rang farley the lady I spoke to was lovely and sent me an email etc straight away. Item when it arrived was great!!!”

Helpful Report

Posted 2 weeks ago

Thank you for your review 😊 We're really sorry to hear that you didn’t receive a confirmation email — that’s definitely not the experience we want for our customers. We’re glad our team was able to help quickly when you got in touch. Just to clarify, your order was placed on our standard 4–7 working day delivery service, and we’re pleased to see it arrived within that window on the 5th working day. We’re so happy to hear you loved the item once it arrived, and we hope to welcome you back again soon. Kind regards, A Farley Country Attire

Posted 1 week ago

“Small delivery problems quickly solved. Look forward to another pair of excellent trousers”

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Posted 2 weeks ago

We're so sorry to hear about your experience and truly apologise that your delivery was slower than expected. Unfortunately, we had a delay with our restocking delivery which affected the dispatch of your order, and we’re sincerely sorry for the inconvenience caused. Our Customer Service Team Leader, Phoebe, has reached out to you directly—if you could kindly respond to her at phoebe@afarley.co.uk, she’ll be happy to assist further. Kind regards, A Farley Country Attire

Posted 1 week ago

“I unfortunaely I had to return my trousers as the fit was not good. I would appreciate you ensuring my refund is procesed asap. Thank you David Dart.”

Helpful Report

Posted 2 weeks ago

Thank you for your review, David 😊 We're sorry to hear the fit of the trousers wasn’t quite right for you. We can confirm that your return has been received and your refund has already been processed. Our Customer Service Team Leader, Phoebe, has also reached out to you personally—if you could kindly respond to her at phoebe@afarley.co.uk, she’ll be happy to assist further. Kind regards, A Farley Country Attire

Posted 1 week ago

“It took longer than expected to receive my order. The details said 4 to 7 days, fair enough. But when I enquired as to the status of my order I was politely told not to worry, it would be with me by the 7th day, which it duly was. My point is, if you have no intention of dispatching until 5 or 6 days after order don’t state 4 to 7 days. Be honest and say it’ll be 7 days then if it arrives earlier it’s a bonus!”

Helpful Report

Posted 2 weeks ago

Thank you for your feedback, and we’re sorry if you felt the delivery was slow. 😊 We do advise a delivery window of 4–7 working days at checkout, and I can see your order was delivered on the 6th working day. That said, we completely understand how expectations can feel different when you're eagerly waiting for something, and we appreciate you sharing your thoughts. Kind regards, A Farley Country Attire

Posted 1 week ago

“This rucksack styler cooler is awesome for picnics. Enough space easily for 2 people and you can add water bottle holders so you can take everything you need. The rucksack is comfortable to wear so you can have a little wander and find a nice quiet place for a picnic. Can’t recommend it enough”

Helpful Report

Posted 2 weeks ago

Thank you so much for the lovely review! 😊 We're thrilled to hear you're enjoying the rucksack cooler — it really is perfect for relaxed picnics and little adventures. Great to know it’s both practical and comfy too! Here's to many more peaceful picnic days! Kind regards, A Farley Country Attire

Posted 1 week ago

“Fabulous company to deal with. Kept in touch through the process and were extremely professional. Wonderful effort to obtain boots that were initially in need of restocking. Couldn’t have asked for better service.”

Helpful Report

Posted 2 weeks ago

Thank you so much for your kind words! 😊 We're delighted to hear you were happy with the service and that we could get the boots sorted for you. It means a lot to know our efforts are appreciated. We hope you love your new boots! Kind regards, A Farley Country Attire

Posted 1 week ago

“Why it took 9 days to dispatch a pair of jeans that were shown to be in stock is beyond me. Everything else was fine.”

Helpful Report

Posted 2 weeks ago

Thank you for your feedback, and we're sorry if you felt the delivery was slow. At checkout, we do advise a delivery estimate of 4–7 working days, and I can see your order was received on the 6th working day. We're glad everything else was fine and hope you’re happy with your jeans!🙂 Kind regards, A Farley Country Attire

Posted 1 week ago

A Farley Country Attire is rated 4.4 based on 3,763 reviews