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A Farley Country Attire Reviews

4.4 Rating 4,948 Reviews
82 %
of reviewers recommend A Farley Country Attire
4.4
Based on 4,948 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read A Farley Country Attire Reviews
Visit Website

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,,
77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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Ordered a pair of Hatkila boots on 9 March with 5-7 days delivery. I still haven't received them. Possibly not the fault of Farley's who have been helpful and even offered and paid a 10% discount but I would rather receive the goods. It appears their courier DPD have lost them. I would suggest that Farley's seriously consider changing courier. Further to the above it appears that DPD had lost the parcel but Farley's have now called me and are re-arranging my order. It would be fair to say that Farley's have done there best to fulfil their side of the deal and I have therefore upgraded my assessment to Good.
Helpful Report
Posted 3 years ago
Thank you for your review. We are so sorry to hear DPD have lost your parcel. We can see our customer service manager Holly has been in contact to advise you a replacement order is being dispatched. We apologise for any inconvenience caused. Kind regards, A Farley Country Attire
Posted 3 years ago
ALL WENT WELL DEALING WITH THIS COMPANY VERY STRAIGHT FORWARD
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Posted 3 years ago
Great selection of top quality brands at very competitive prices.
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Posted 3 years ago
Purchase was straightforward and price was competitive - no real problems. Farley processing my order and getting it despatched seemed quite slow so actual delivery took longer i.e. was within 5 'working days' which was disappointing. Communication was also a bit disappointing and I was only notified of the actual delivery date on the morning the parcel arrived. Overall reasonable service but could be improved.
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Posted 3 years ago
The product I bought was perfect, But on the Web site I clicked for free 48 hour delivery and it took 2 weeks to arrive not good when it was a present for someone.
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Posted 3 years ago
Superb service from all the staff I met. Obviously knowledgeable and able to give honest appraisals of the items I was considering. Quick google demonstrated competitive pricing too. I feel lucky to have found A Farley !!
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Posted 3 years ago
Very helpful answering questions. Prompt service & speedy delivery of great product.
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Posted 3 years ago
Very poor. The shoes i ordered were 2nd hand. Obvious signs of being well worn
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Posted 3 years ago
Thank you for your review and for kindly placing an order with A Farley. We are very sorry to hear you are unhappy with your order. We can see our customer service team leader Emmie has been in contact and arranged for a replacement order to be sent and arranged a return for the item you are unhappy with. We are sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire
Posted 3 years ago
A Farley fantastic to deal with Shame the same cant be said of DPD who didn’t deliver despite giving me a 1 hour time slot and waiting in Had to wait another 24 hours
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Posted 3 years ago
Item brought for a birthday gift - recipient was very happy! Item order mercy working day delivery on Saturday afternoon - arrived Wednesday.
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Posted 3 years ago
Good selection of clothing/footwear - Very easy to order. Delivery prompt and timely. Can't fault the service
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Posted 3 years ago
Pleased with order as requested, tried and tested Meyer shorts. Delivery as instructed.
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Posted 3 years ago
Quick and easy purchase
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Posted 3 years ago
I paid postage to receive a shirt and postage again to return. I would have liked to try another size but with yet more postage and the possibility of a return this is getting silly !
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Posted 3 years ago
I am always pleased with the clothes and the delivery service is prompt and efficient.
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Posted 3 years ago
Good service and communication
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Posted 3 years ago
Good selection of menswear but accepting orders when product not actually in stock is annoying ,I do understand this may happen occasionally but not informing customers is poor customer service ,this has happened twice to me in about 5 orders .
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Posted 3 years ago
Unfortunately I have not received the boots yet as DHL could not be bothered to look for my address which has been here for 70 years and we have lived here 36 years they just sent them back to yourselves !!
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Posted 3 years ago
Very impressed with customer service, could not be faulted. I would recommend this company.
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Posted 3 years ago
First purchase, return, second purchase, all were made easy by your very helpful staff
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Posted 3 years ago
A Farley Country Attire is rated 4.4 based on 4,948 reviews