A Farley Country Attire Reviews

Name: A Farley Country Attire
Address: 77 Harborough Road (A6), Kibworth,, 77 Harborough Road (A6), Kibworth,, Leicestershire
Rating: 4.39

4.4 Rating 4,953 Reviews

82 %

of reviewers recommend A Farley Country Attire

4.4

Based on 4,953 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,,
77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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A Farley Country Attire 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“First time user. It took four weeks for the completion of my order. Found everyone very pleasant but without the information regarding the availability of the required items. Got the impression that sales continued despite the stock being available. Some work required to ensure a smooth running operation.”

Helpful Report

Posted 2 years ago

“Bought a size 10 boots which is the size I have bought before but they were too large. It cost me over £8 to return them so I think I’ll leave it there rather than risk having to return it again.”

Helpful Report

Posted 2 years ago

Thank you for your review and for kindly shopping with A Farley. We are sorry to hear you had to return our order. Sadly we do not offer a free returns service. We do offer several ways to return the item, which means you can choose the best cost effective way for yourself. Kind regards A Farley Country Attire

Posted 2 years ago

“When purchasing the site suggested next day delivery Once in the process of purchasing it only offer standard 5-7 “working” days. A time limit used to the maximum. I emailed to chase order and was given a flippant response about standard delivery times which I found disappointing. Items arrived after a trip I wanted then for, 7 to 8 days after ordered. (Not sure exactly, I was away!) I will avoid using in the future unless A Farley is the only place selling an item”

Helpful Report

Posted 2 years ago

Thank you for your review. We are very sorry to hear your order arrived late. Unfortunately some of our items are on the longer delivery time frame as we are unable to offer them on an express delivery service at present. Our customer service manager Holly has tried to contact you in regards to your order and the problems you have encountered. If we could kindly ask you to get back into contact with Holly on either 01164105440 or email Holly@afarley.co.uk. Sorry for any inconvenience this may have caused. Kind regards A Farley Country Attire

Posted 2 years ago

“Poorly packaged item considering the value of the Jacket I bought. No paperwork so no idea how to return item. You also have to pay for returns. Pretty poor as you can’t exchange items , so I have had to buy 2 jackets to get the size and pay postage twice. Pretty rubbish service really when I have spent nearly £500.”

Helpful Report

Posted 2 years ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We are sorry to hear you have been unhappy with the service we provide. As outlined on our website, to be more sustainable and eco-friendly we are a paperless company. All of our returns information can be found on our website, along with our returns forms which can be downloaded by a clickable link. The reason we do not do exchanges, is we believe it is the best interest for the customer and a lot quicker process, to return the unwanted item for a refund and place a new order. We are sorry to hear you were not happy with the packaging of the item, we value our customers feedback and this will be looked into. Sorry for any inconvenience caused. Kind regards, A Farley Country Attire

Posted 2 years ago

“I placed an order for my holiday on September 9th with delivery stated 3-5 working days. The garments were finally delivered on October 2nd - 2 days after I got back from holiday. So they are no longer of any use to me and in addition I have to pay £8.95 to return them ! Really poor service.”

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Posted 2 years ago

“Slow delivery. No free gift as promised. Poor follow up.”

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Posted 2 years ago

“I bought a pair of shoes which ended up being faulty sent them back for repair which took 11 weeks of chasing to be then told I couldn't get my money back only a credit note or replacement.”

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Posted 2 years ago

“Poor communication for order delivery”

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Posted 2 years ago

“Not great first impression as the wellies were faulty.”

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Posted 2 years ago

“Ordering process simple. Refunds process painfully slow (still waiting for refund 2 weeks after item was was received by A Farley. Asked for an update by email, as yet no reply.”

Helpful Report

Posted 2 years ago

Thank you for kindly placing an order with A Farley Country Attire. Sorry to hear you have not yet received your refund, our customer service manager Holly has had a look into this and can see we have received your return. We advise on our website refunds can take up to 14 working days to be processed from the date the return was received. However, we have fast tracked this for you and can confirm your refund has now been processed on the 10th working day. This may take up to 3 days to show back into your account. Our customer service manager has also sent you an email confirming. Kind regards, A Farley Country Attire

Posted 2 years ago

“Do not believe the falsehood about 24 hour DPD delivery. I ordered 3 items which the Farley website assured me at every stage would be delivered next day. Having not received even a dispatch email after 3 days, I enquired on the phone, only to be told that my order was on a 5 day dispatch service. The delay was not the courier, it was Farleys not even shipping it. Sadly, I wanted the clothes I'd ordered in time to take them with me on holiday, which was now not going to be the case, so effectively, Farleys had taken my money under false pretences. I pointed this out to the customer services person, who said she would raise the matter with their website and marketing team. I notice today that their website still states everything will be delivered in 24 hours, so I guess they are still happy to take everyone else's money under false pretences too.”

Helpful Report

Posted 2 years ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We are very sorry to hear you were unable to receive your order next day. Unfortunately not all of our items are advertised under the next working day delivery service. At the basket stage of the checkout it will advise you what delivery options are available for the item/s you are ordering. However, we apologise for any conflicting or confusing information on our website and will be sure to look into this. Our customer service manager Holly has tried to get into contact with you and has also sent you an email. If we could kindly ask you to get back into contact with Holly on either Holly@Afarley.co.uk or call Holly on 01164105440. We are very sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire

Posted 2 years ago

“It took twice as long as advertised to deliver”

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Posted 2 years ago

“I still haven’t received my order. I’ve sent two emails inquiring about the status and haven’t received a response for either one.”

Helpful Report

Posted 2 years ago

Thank you for your review and for kindly placing an order with A Farley. We are very sorry to hear you had not received your order when your review was left. However, we have tracked your order with our international courier service and can see your order was received yesterday. Our customer service manager Holly has been in contact via email to apologise for the delay in receiving your order. Sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire

Posted 2 years ago

“Website shows a huge range of products from quality brands. Prices are certainly competitive with rival on line outlets. The problem comes with their deliivery schedule, the items I purchased had an advertised delivery of 5 to 7 days which in terms of the majority of on line traders is very slow however I accepted this when making my order. I was advised I would receive an email confirming when dispatch was made, after 9 days having heard nothing I emailed the company but the email bounced back as undeliverable despite using their own contact link? After 12 days I telephoned and after being on hold for 15 minutes was advised that the items had been dispatched that day. I received an email confirming this and they were delivered the following day by DPD. 13 days however is todays climate is not, in my opinion, a satisfactory time span for on line deliveries. On a plus the items I purchased were of the quality I expected.”

Helpful Report

Posted 2 years ago

Thank you for kindly placing an order with A Farley. We are very sorry to hear you are not happy with our service. We have had a look into your order and can see your order was placed on a 5 - 7 working day delivery time frame. During this time there was a bank holiday also included which unfortunately is not classed as a working day. Upon tracking the order with DPD we can confirm your order was received within the 7 working days as advised on the order confirmation. We are very sorry for any confusion caused over the delivery time frame. Our customer service manager Holly has sent you an email in regards to your order and to explain. Kind regards, A Farley Country Attire

Posted 2 years ago

“The boots I ordered from you were to big. They were in the sale. I ordered a pair in a smaller size. But they charge full price for them.”

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Posted 2 years ago

“Haven't received my ordered and the money has gone out of my account please can some let me know what is happening”

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Posted 2 years ago

“Item arrived faulty, obviously no pre check before dispatch. E mail address on order page appears to be unavailable.”

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Posted 2 years ago

“I would be pleased to provide a review however the item that I ordered 30 days ago still hasn’t arrived. I only hope that it fits perfectly as I’m afraid of how long an exchange might take.”

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Posted 2 years ago

“The packaging arrived a whole week later, but to my disappointment, If I wanted to return the items there was no invoice or returns label included. Despite my efforts to contact the company through email and telephone, I received no response, even though I had reached out prior to the delivery just to clarify a question It is clear that there is a need for significant improvement in customer care and product quality.”

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Posted 2 years ago

“Great product. Delivery service poor”

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Posted 2 years ago

A Farley Country Attire is rated 4.4 based on 4,953 reviews