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A Farley Country Attire Reviews

4.4 Rating 5,705 Reviews
83 %
of reviewers recommend A Farley Country Attire
4.4
Based on 5,705 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Easy
Read A Farley Country Attire Reviews
Visit Website

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,,
77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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“not got time,my complaints are in the system”
Helpful Report
Posted 1 year ago
“Ordered some work boots for son in law - 3-5 day delivery. Chased them numerous times and then found out they hadn't got them in stock and had to wait for them to receive before posting out. No communication - very disappointed”
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Posted 1 year ago
“Unfortunately the colour of the trousers ordered for my husband bore no resemblence to those shown on the website so I had to return them.”
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Posted 2 years ago
“Delivery was very slow”
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Posted 2 years ago
“The wrong item was sent to me. Although I was told a DPD label would be sent ,it wasn't. To bring matters to an end I decided to keep the original pair. Not a great example of customer service although apologies were offered.”
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Posted 2 years ago
“It’s now nine days since making my on line order for a Barbour jacket, I received order confirmation on the same day and have heard nothing since, didn’t think I would have had to wait this long ?”
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Posted 2 years ago
“Deerhunter heated vest came without power bank the said I have to wait seven days for one to come but on their website they offer next day delivery”
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Posted 2 years ago
“very slow delivery time and after receving an email apologising saying they havent forgot about order and saying i will receve a extra gift for waiting, which i never receved when my order finally arrived”
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Posted 2 years ago
“Order arrived over a week late and then after ringing them to complain . The free boot bag was not Le Chameau to match tge boots!”
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Posted 2 years ago
“My product was good but unfortunately too big. However the return process is proving to be pretty poor. I paid for a DPD return on Thursday and have yet to receive any confirmation when the payment has been taken. Then a member of your staff has failed to get back to me today. This is disappointing and sadly means I’m put off buying a product from you again.”
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Posted 2 years ago
“Product great. delivery time awfull.l”
Helpful Report
Posted 2 years ago
Good afternoon David, Thank you for your feedback. I can see our manager Emmie has been in touch and has explained the delivery timeframes to you. Should you need any further information or assistance then please do not hesitate to contact us on 01164 105 440. Kind regards, A Farley Country Attire.
Posted 2 years ago
“Not really a good experience. I ordered a satin silk self tie bow tie, but I received a 100% polyester tie, without notification. I called and was told it was a mistake, but they had no silk ties in stock. I was offered a discount to keep the polyester tie and offered a full refund if the tie was returned. Due to time constraints I had to order from another seller, but will return the polyester tie to A Farley.”
Helpful Report
Posted 2 years ago
“Delay in delivery so clearly they acquire stock after taking orders. I purchased some Meyer trousers which usually come in a Meyer box but from Farley came simply in a grey plastic delivery bad without any delivery note, nit even their own plastic bag . So one has to wonder how Farley source the merchandise and are they in fact seconds.”
Helpful Report
Posted 2 years ago
Thank you for your review. We are sorry to hear your order was delayed over the advised timeframe, we understand how important it is to receive your order within a timely manner. Sadly, all of our Meyer trousers come in directly from Meyer, without any boxes provided. Our customer service manager Holly has been in contact with you to explain this and ensure you the trousers are not seconds. If we could kindly ask you to get back into contact with Holly on either Holly@afarley.co.uk or 01164105440. Kind regards, A Farley Country Attire
Posted 2 years ago
“Very slow dispatch & no help from customer service.”
Helpful Report
Posted 2 years ago
Thank you for your review and for kindly placing an order with A Farley Country Attire. We are very sorry to hear you are not happy with our dispatch time. Our customer service team leader Emmie has tried to get into contact with you via phonecall and email. If we could kindly ask you to get back into contact with Emmie on either 01164105440 or email Emmie@afarley.co.uk. Kind regards, A Farley Country Attire
Posted 2 years ago
“A farley were very slow to dispatch my order as it took 8 working days. Throughout the time waiting for the order to dispatch I emailed customer service three times asking when it would be sent to me, I received the same answer each time “it is due to be with you in two days” the first two times this was not true and it did not arrive, then the after the third email they sneakily sent out my order on next day delivery to attempt to get it to me on time - which it didn’t. Ended up ordering the product from somewhere else so I would receive it in time and returned my A Farley order.”
Helpful Report
Posted 2 years ago
Thank you for your review and for kindly placing an order with A Farley Country Attire. We are so sorry to hear you had issues with your order. We would like to look into this for you, but sadly you have not provided us with any information to find your order. Please can we kindly ask you contact our customer service manager Holly on either Holly@afarley.co.uk or 01164105440 with your order details. Kind regards, A Farley Country Attire
Posted 2 years ago
“Order arrived much later than expected. When i called to enquire the lady on the phone was very unhelpful”
Helpful Report
Posted 2 years ago
Thank you for your review and for kindly placing an order with A Farley Country Attire. Unfortunately we cannot access your order as you have not left any information relating to your order. If we could please ask you to contact our customer service manager Holly on Holly@afarley.co.uk or 01164105440 with your order details. We would like to look into this for you. Kind regards, A Farley Country Attire
Posted 2 years ago
“Products eventually arrived but only after chasing three times for an update. It was not clear at the point of purchase that a particular items wasn’t in stock and that the entire order would be delayed until it arrived. Only after calling did they offer to send out two separate shipments.”
Helpful Report
Posted 2 years ago
Thank you for your review and for kindly placing an order with A Farley Country Attire. We are so sorry to hear there was an issue with one item whereby we were awaiting a restocking delivery and you were not advised on this sooner. I am pleased to see you have since received your whole order. Our customer service manager Holly has tried to contact you regarding your order, if you could please kindly get back into contact with Holly on either 01164105440 or email Holly on Holly@afarley.co.uk. Sorry once again for any inconvenience this may have caused. Kind regards, A Farley Country Attire
Posted 2 years ago
“Was waiting on the wellies for 12 days was told 3-5 days I needed them for unexpected work but they were late arriving so job done before they arrived The app that you use is called SHOP absolute rubbish just tries to sell you things never did find parcel tracking so have deleted thecapp”
Helpful Report
Posted 2 years ago
Thank you for your review and for kindly placing an order with A Farley Country Attire. We are so sorry to hear your order arrived late, our customer service manager Holly has tried to contact you regarding this order, if we could kindly ask you to get back into contact with Holly on Holly@afarley.co.uk or 01164105540. We can since see you have placed a second order with us and we are pleased to see this was received within the advised time frame. Once again, we are so sorry for any inconvenience this may have caused. We look forward to hearing from you, Kind regards, A Farley Country Attire
Posted 2 years ago
“All went well until the delivery company, DPD, left the package at the wrong address. I am accused of giving the wrong address but that is nonsense. I eventually tracked the package down and without the help of Farley or DPD recovered it. Whilst the staff at farley were polite and courteous they did nothing to find the parcel.”
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Posted 2 years ago
“Had to contact customer services 3 times as my order took over 3weeks”
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Posted 2 years ago
A Farley Country Attire is rated 4.4 based on 5,705 reviews