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A Farley Country Attire Reviews

4.4 Rating 3,939 Reviews
82 %
of reviewers recommend A Farley Country Attire
4.4
Based on 3,939 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 74%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read A Farley Country Attire Reviews
Visit Website

Phone:

0116 2792211

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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On the whole, this firm is just about ok, but when I ordered a case last November , and asked after a few days whether they couled expedite despatch ( I was going away ) I met with a brick wall. They said they coukd ask thd warehouse ( not that they would ) but it would make no difference ! This time, as well as the items that I had ordered, they also sent an expensive coat ( obviously in error, - I was not charged of course. ) I went to some trouble to send it back. I have confirmed on the DPS site that it has been delivered , but an e mail of thanks and confirmation would not have gone amis. I would have said nothing , but if you don't want the honest truth, don't solicit a review.
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Posted 7 months ago
Ordered two items for Christmas on 10th December. Despite customer services assuring me on three occasions that the items would be received by Christmas, they didn’t. One item was received after Christmas and one item never arrived at all. I was never contacted about the missing item. I had to call customer services yet again to request a refund. Very poor service wouldn’t use the A Farley again.
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Posted 8 months ago
Slow dispatch
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Posted 8 months ago
My order was incorrect and bag ripped on arrival, half of it did not arrive. Struggled to get in touch initially, when I did I received excellent customer support. I am hopeful all will now be resolved.
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Posted 9 months ago
I am still waiting for parcels ordered from 15th and 18th of December.
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Posted 9 months ago
Terrible experience. Ordered a product where they say it’s in stock. Had to chase delivery as no correspondence from them. When I chased them the product was out of stock and had to settle for something different. Disappointed. Try somewhere different.
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Posted 9 months ago
Issues not dealt with professionally
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Posted 9 months ago
Pretty poor overall - despite my order being promised for delivery in 5-7 business days it took over two weeks for the order to actually ship. When it finally arrived it was incomplete which took another week or so to sort out. All in all 3+weeks (and 2 shipping and customs charges) for a few pairs of jeans. In hindsight should have ordered straight from the manufacturers site.
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Posted 9 months ago
I was very disappointed to receive my item screwed up in a delivery bag with no internal packaging, labels or tags making it look like a second hand item. This meant I didn’t want to give it as a Christmas gift because it looked like something that had arrived from Vinted or EBay! Unfortunately had to return the item at my inconvenience and couldn’t be promised a replacement in better condition!
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Posted 9 months ago
I tried to contact you twice. Once to ask where my order was and then to delay delivery as I would be away. I did not receive a response to either.
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Posted 9 months ago
Sorry to say but disappointed with the trousers. First it took over 2 weeks to arrive. I ordered inside leg 31 inch. But they arrive with a regular leg which was 32 inch. So i had too get them shorter by an inch.
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Posted 10 months ago
not got time,my complaints are in the system
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Posted 10 months ago
Ordered some work boots for son in law - 3-5 day delivery. Chased them numerous times and then found out they hadn't got them in stock and had to wait for them to receive before posting out. No communication - very disappointed
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Posted 10 months ago
Unfortunately the colour of the trousers ordered for my husband bore no resemblence to those shown on the website so I had to return them.
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Posted 11 months ago
Delivery was very slow
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Posted 11 months ago
The wrong item was sent to me. Although I was told a DPD label would be sent ,it wasn't. To bring matters to an end I decided to keep the original pair. Not a great example of customer service although apologies were offered.
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Posted 11 months ago
It’s now nine days since making my on line order for a Barbour jacket, I received order confirmation on the same day and have heard nothing since, didn’t think I would have had to wait this long ?
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Posted 11 months ago
Deerhunter heated vest came without power bank the said I have to wait seven days for one to come but on their website they offer next day delivery
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Posted 1 year ago
very slow delivery time and after receving an email apologising saying they havent forgot about order and saying i will receve a extra gift for waiting, which i never receved when my order finally arrived
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Posted 1 year ago
Order arrived over a week late and then after ringing them to complain . The free boot bag was not Le Chameau to match tge boots!
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Posted 1 year ago
A Farley Country Attire is rated 4.4 based on 3,939 reviews