A Farley Country Attire Reviews

Name: A Farley Country Attire
Address: 77 Harborough Road (A6), Kibworth,, 77 Harborough Road (A6), Kibworth,, Leicestershire
Rating: 4.38

4.4 Rating 4,853 Reviews

82 %

of reviewers recommend A Farley Country Attire

4.4

Based on 4,853 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,,
77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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A Farley Country Attire 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Contacted yourselves neatly 3 weeks ago about jeans, explained I didn’t want tight jeans . Took your advice, got tight jeans. Bought some shoes, which you sold someone else,upgraded them asked I what type of fit, as I buy a lot of good shoes, was told they where a small fit, thy came,they are a large wide fit. It all needs to come back. Contacted shoe company received correct shoe in 48hrs.then was asked to pay to return £400 worth of items.I had to ask for a free returns label ( two weeks before jeans came) very poor advice.”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you for your review and for placing an order with A Farley. We can see the item you ordered, the jeans, are standard fitting jeans so we are sorry to hear you found them too tight. We are sorry that the original pair of shoes you had ordered had sold in our shop previously to your order coming through, due to the system not updating quick enough, we understand that can be frustrating. We provide pre-paid returns labels for all of our orders and are happy to provide one via email if the label is missing from the order. Apologies once again for any inconvenience this may have caused, Kind regards A Farley Country Attire

Posted 3 years ago

“I’ve used the company many times before and always been very happy but waiting 3 weeks for something that was a gift, without any communication about a delay is not acceptable. The item said in stock and the postage time said 5 working days. 3 weeks later I receive the item. Very disappointed”

Helpful Report

Posted 3 years ago

Thank you for your review and for placing an order with A Farley. We are so sorry to hear your order arrived late. After looking into your order we can see our customer service manager has been in contact and apologised and resloved the issue for you. Sorry for any inconvenience this may have caused. Kind regards, Holly

Posted 3 years ago

“Still waiting for correct size shoes. Ordered and paid for a 44.5 and received a 42.0 size. Sent back by returns system. Email sent but no reply. Tel no constantly engaged. Mistakes happen so benefit of doubt applies.”

Helpful Report

Posted 3 years ago

Thank you for kindly placing an order with A Farley. We are very sorry to hear you have received the wrong size shoes. We can see our customer service manager has been in contact and arranged for the correct size to be sent to you. Sorry for any inconvenience this may have caused. Kind regards A Farley Country Attire

Posted 3 years ago

“Lovely shoes however the size 9s are too small. They are more an 8 1/2. So was really upset by this”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you for kindly placing an order with A Farley. We are sorry to hear your shoes do not fit, unfortunately, we do not have any control over the sizing of any brands we stock. We do however offer a pre-paid DPD returns label for any items that are not suitable. If you would like to return the shoes to us free of charge, we can arrange for a refund to be processed and you have the option to place an order for a different size. Kind regards A Farley Country Attire

Posted 3 years ago

“I have tried for half an hour to get through to customer service to request an email with pre-paid postage to be sent. I was apparently number 1 in the queue at one point and still didn’t get to speak to anyone.”

Helpful Report

Posted 3 years ago

Thank you for your review. We can see our customer service manager has been in contact and a returns label has now been sent. Apologies once again for any inconvenience this may have caused. Kind regards A Farley Country Attire

Posted 3 years ago

“I ordered a tilly hat on the basis that it would be delivered in 5 - 6 days but it transpired they did not have it in stock and when i phoned they were unable to give a date when they would get it in. There is nowhere on the site saying that they do not carry the stock of this item. All pretty shabby. Needless to say it was late”

Helpful Report

Posted 3 years ago

“very helpful customer service but the chathams i bought came all scratched on the top of the shoe.”

Helpful Report

Posted 3 years ago

Thank you for placing an order with A Farley and for your review. We are very sorry to see your order arrived with some marks on the leather. We can see our customer service manager has been in contact and your issue has now been resolved. Sorry for any inconvenience this may have caused. Kind regards A Farley Country Attire

Posted 3 years ago

“Wrong size gloves sent - an 11 instead of a 9! To be fair, the plastic bag containing the gloves said 9, although the tab clearly showed that they were size 11. I am sending back for a replacement Update -8 June: I’m still waiting for the replacement gloves to be sent! No word from the company…”

Helpful Report

Posted 3 years ago

Thank you for kindly placing an order with A Farley and for leaving a review. We can see our customer service manager has been in touch to arrange the correct size to be sent out. Sorry for any inconvenience this may have caused. Kind regards A Farley Country Attire

Posted 3 years ago

“Ordered a product online and its been sent in the wrong colour. Been returned and hopefully now I will receive what I have ordered. Thank you”

Helpful Report

Posted 3 years ago

Thank you for kindly placing an order with A Farley and placing a review. We are sorry to hear we sent you the wrong colour item. Our customer service manager has spoken to your partner whose details were provided on the order and this has now been resolved. Sorry for any inconvenience this may have caused. Kind regards A Farley Country Attire

Posted 3 years ago

“The reason for the poor is because of a picking error meaning that I received the wrong item. I visited the shop to return. Staff each time I contacted by phone & staff in the shop were very pleasant and helpful, but picking errors are just hassle for a customer and a no no in business today with all the technology available. A simple human error I guess but enormously frustrating.”

Helpful Report

Posted 3 years ago

Good afternoon Ross, Thank you for kindly placing an order with A Farley and for taking the time to leave a review. We are sorry to hear we sent you the wrong item. I can see our customer service manager has been in contact with you in regards to your issue. Sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire

Posted 3 years ago

“Ordered a heated gilet on 1 April, it arrived 25 April. No communication from them until I E mailed to find out status of order!! According to Website should have been within6 working days!! Always been pleased with the service when buying from the shop but ordering online was a different matter.”

Helpful Report

Posted 3 years ago

Thank you for your review. We are very sorry to hear your order was delayed. We can see our customer services manager has been in contact with you in regards to the issues with your order. Sorry for any inconvenience this may have caused. Kind regards A Farley COuntry Attire

Posted 3 years ago

“Nice website Took quite a while longer than agreed for goods to arrive Packaged well Goods in great condition”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear your order arrived slightly later than advised but are pleased to hear you are happy with the item. We can see our customer service manager has been in contact in regards to your issue. Sorry for any inconvenience this may have caused. Kind regards A Farley Country Attire

Posted 3 years ago

“I had to follow up my order after 2 weeks of my purchase not arriving. I was told the product was out of stock and it would be shipped as soon as in stock. This was not mentioned at the point of sale plus I had no confirmation of my purchase. Had to follow up after another 2 weeks to then be told they had been dispatched that day. Total lack of communication was my main bug bare.”

Helpful Report

Posted 3 years ago

Thank you for your review. We can see our customer service manager has been in contact in regards to the issue with your order. We are very sorry for any inconvenience this may have caused. Kind regards A Farley Country Attire

Posted 3 years ago

“I paid in full for my order of sailing boots in early October but only received them in April. The company did include a carry bag and cleaning kit by way of compensation but the wait was way too long.”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you for your review. We are very sorry you had to wait so long for the delivery of the item you have ordered. I can see shortly after placing the order you were advised we were awaiting further stock and sadly this was delayed by several months from our supplier. I can also see you have been in contact with our customer service manager who has also apologised for the length of time it took for you to receive your order. Sorry for any inconvenience this may have caused. Kind regards A Farley Country Attire

Posted 3 years ago

“Bit disappointed as the shoes, although made by the same manufacturer Dubarry, were the size I normally wear - 43- but were much bigger than usual. Have had to send them back and order a size smaller - but why?”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear your shoes did not fit. We order our Dubarry stock in directly from Dubarry and as far as we are aware Dubarry have not changed their sizing. Sorry for any inconvenience caused. Kind regards A Farley Country Attire

Posted 3 years ago

“The product I was shipped was good, although there was some minor loose stitches on the tie that needed to be snipped. The main issue is that I paid for 3 day delivery (the only option) by DPD, and the order wasn’t fulfilled on A. Farley’s website until four days after I ordered it. 3 days after that, (none of this including weekends), I received the tie, which I had ordered on the 8th, just over a week before Easter Weekend, which I had hoped to have it for. All in all, I paid for 3 day delivery and it arrived in 7 working days (ordered on 8th arrived on the 19th) so I was essentially charged for nothing, and unfortunately the issue has still not been resolved.”

Helpful Report

Posted 3 years ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We have had a look into your order and can see your order was placed on the free 6 working day delivery timeframe, which can be seen on your order confirmation. We have tracked your order with DPD and can see it arrived within this timeframe. Sorry if you expected the order to be with you sooner and did not have it in time for the Easter weekend as hoped. Our customer service manager has tried to contact you via telephone and sent you an email in regards to the loose stitches on the tie. If you would like to return it to us for a replacement we would be happy to arrange this for you. We apologise for any inconvenience this may have caused. We look forward to hearing back from you. Kind regards A Farley Country Attire

Posted 3 years ago

“You took my order and payment when you did not have the item in stock. You said at the time of order 5-6 business days for delivery. Only after I queried delivery did you admit to not having stock. I got my order only 2 days after the original suggested date so no big deal....but your management of expectations is very poor. You need to learn to be transparent up front and under-promise but over-deliver, not the other way around. The product was fine.”

Helpful Report

Posted 3 years ago

Thank you for your review and for kindly placing an order with A Farley. We are very sorry to hear your order was delayed due to a restocking issue. We are pleased to hear that when your order did arrive you were happy with the item. We apologise for any inconvenience this may have caused and thank you for your comments. Kind regards A Farley Country Attire

Posted 3 years ago

“Unfortunately I was unable to get my feet into the lovely boots. I had expected them to have a zip down the side. They looked very nice and appeared to be well made. I have returned them for a refund.”

Helpful Report

Posted 3 years ago

“Wrong size shoes sent.Returns impossible without speaking to someone and they don’t answer the phone”

Helpful Report

Posted 3 years ago

Thank you for your review. We are very sorry to hear we sent you the wrong size shoe. I can see you have been in contact with our customer service manager who has arranged for the correct size to be sent to you. Sorry for any inconvenience this may have caused. Kind regards A Farley Country Attire

Posted 3 years ago

“For the second time I have received trousers with each leg a slightly but noticeably different length. For the second time I will have to take a pair of trousers from you to a tailor for adjustment! As a separate point I notice the hip pockets are much shorter/shallower than other trouser makes/brands. For mobile phones etc I guess most of your customers would prefer normal pockets”

Helpful Report

Posted 4 years ago

A Farley Country Attire is rated 4.4 based on 4,853 reviews