A Farley Country Attire Reviews

Name: A Farley Country Attire
Address: 77 Harborough Road (A6), Kibworth,, 77 Harborough Road (A6), Kibworth,, Leicestershire
Rating: 4.37

4.4 Rating 4,669 Reviews

81 %

of reviewers recommend A Farley Country Attire

4.4

Based on 4,669 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,,
77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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A Farley Country Attire 5 star review on 5th October 2025

Anonymous // 01/01/2019

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English

“Very good stock. Fast delivery. Extra discount as new customer”

Helpful Report

Posted 1 month ago

“Very poor service, lack of communication and promises unfulfilled. Ordered a jacket 30.11.25,(2-5 day delivery). Shipped 19.12.25. Not contacted by the company, promised to be contacted back by a staff member by telephone, never happened. Promised £20 as a good will gesture. Never received. I had to keep chasing my order via email as customer service only opened 10-4 which is difficult when you work. I hope other customers get a better service.”

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Posted 1 month ago

Thank you for your feedback. We are very sorry to hear about your experience. I can see that our Customer Service Manager, Emmie, has been in touch with you directly and is awaiting your response so she can ensure your concerns are fully addressed and resolved to a satisfactory standard. 🙂 Kind regards, A Farley Country Attire.

Posted 1 month ago

“Extremely impressive service, speedy and a good quality product. I would definitely recommend buying from Farley Country Attire.”

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Posted 1 month ago

“Cant give a review as my goods not delivered even though royal mail have sent me a photo of somewhere i dont recognise and tell me they have delivered it!!! Not farleys fault something i gave to pursue with royal mail.”

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Posted 1 month ago

“Very satisfied”

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Posted 1 month ago

“Disappointing service. My order was seriously delayed and the items were sent separately without any clear explanation. I had to contact A Farley Country Attire by phone three times, waiting on average around 30 minutes each time, and despite being promised return calls, none ever came. Overall, this is not the level of service I would expect, especially given the reputation.”

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Posted 1 month ago

“Dubarry ladies boots ordered on Monday 22nd December, and after a comms issue and phone call, they weee delivered 24th December. A great service and highly recommend.”

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Posted 1 month ago

“Positives - Easy to use site. Competitive pricing. Negatives - late delivery. Had to phone company to ask them to find out why items had not been despatched after they were due to arrive. Colour of both items looks very different to items ordered eg. Ordered a brown key ring but received a black one.”

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Posted 1 month ago

“I am posting this update because Farley asked me for another review, yet my original issue remains completely unresolved. After my previous detailed review, Farley publicly replied saying they had “reached out to resolve this.” This is misleading. They did not meaningfully resolve anything. The only response I received was an offer of a refund on the condition that I remove my negative review. No refund has been issued, no replacement sent, and no proper support provided. To recap briefly: • An item was sold that was not actually in stock • I was repeatedly given false shipping promises • I spent hours across multiple phone calls in long queues • The order was shipped late despite time-sensitive assurances • The parcel was misdelivered, marked as handed to a non-existent person, and is now missing • Email support is effectively non-existent • I am still out of pocket, with no item and no refund What is most concerning now is the review process itself. Farley appears more focused on getting negative reviews removed than on fixing the underlying problems. When companies condition refunds or assistance on deleting honest reviews, it makes their overall review score unreliable and misleading to future customers. This was meant to be a Christmas gift. Instead, weeks later, I have nothing but wasted time, stress, and money, and I am still being prompted to “leave a review” rather than being helped. I stand by my original warning: if something goes wrong, you are on your own. And based on my experience, the positive reviews you see should be read with caution.”

Helpful Report

Posted 1 month ago

Thank you for your feedback, and please accept our sincere apologies for the frustration and inconvenience caused. Our Customer Service Manager, Emmie, did reach out to you via email a few times in December to try and assist. Unfortunately, your emails you originally sent to us were sent to a 'no-reply' email address, which is why you did not receive responses at the time. Your parcel was delayed over the Christmas period, and we fully appreciate how disappointing this is, especially as the order was intended as a Christmas gift. Please accept our sincerest apologies for this delay. If you need any further assistance, please reply directly to Emmie’s email and she will be happy to help further. Kind regards, A Farley Country Attire 🙂

Posted 3 days ago

“Great online county wear store”

Helpful Report

Posted 1 month ago

“Customer service was not great, l called several times as my order had not arrived although the money was taken on the finel call a young lady refund me 25 pounds as she could see how long l had been waiting although she was lovely the order should not of been taken if the belt was not in stock as l only received my purchase after 4 plus calls to the company. My order was record late Christmas Eve and l do not think l would of got this if l had not called as many times.”

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Posted 1 month ago

“My 10 yr old Grandson look very smart in his new breaks ,and looking forward to wearing them on Monday ,,,,”

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Posted 1 month ago

“I’ve been ordering from this company for many years, never had any problems until this year. My Son asked for one thing for Xmas, a pair of RM Williams boots. Ordered in plenty of time…received a phone call saying colour out of stock even though the website was saying available. Changed colour no big deal, was told order was on the way! I rang a few days before Xmas as I was getting nervous…I was once again told they were on the way! No sign, I rang AGAIN only this time I was told they were not in stock and never had been even though the website was still taking orders for them! Completely ruined Sons Christmas and I didn’t have time to get him another present as I put my faith in the very polite operative on the phone line! Not happy!”

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Posted 1 month ago

“My order was placed and paid for two months before they shipped it. I was just about to contact for a refund when I received shipping notice. I still don't have it.”

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Posted 1 month ago

“I bought these debarry boots for my daughter this Christmas, she was absolutely delighted, worth every penny to see her face lit up. Since Christmas Day she has worn them constantly and remarked how comfortable they are. Looking forward to purchasing a pair for myself.”

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Posted 1 month ago

“Good service, my wellingtons arrived on time and the product is of excellent quality.”

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Posted 1 month ago

“Love the colour coordination, very comfortable”

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Posted 1 month ago

“Good range of items & a good, easy to navigate website, ordered a pair of boots at a good price, delivery however was woeful. I know it is a busy time of year (December) but emails get generic replies & took a week before the tracking information on the website even changed & it was best part 2 weeks before my order was delivered.”

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Posted 1 month ago

“I ordered a pair of Ariat boots and am very pleased with my purchase, thank you so much.”

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Posted 1 month ago

“Great shoes but did take a look time to arrive”

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Posted 1 month ago

A Farley Country Attire is rated 4.4 based on 4,669 reviews