80s Casual Classics Ltd Reviews

Name: 80s Casual Classics Ltd
Address: 2 Triumph Way, Kempston, Bedford
Rating: 4.78

4.8 Rating 16,520 Reviews

97 %

of reviewers recommend 80s Casual Classics Ltd

Company Reviews

Metrics

Info

4.8

Based on 16,520 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About 80s Casual Classics Ltd:

We have grown to become the largest 80s Casuals store of its kind, stocking classic Fila, Sergio Tacchini, Ellesse, Adidas Originals, & many more brands!

Visit Website

Phone:

01234 851681

Email:

Adam@80scasualclassics.co.uk

Location:

2 Triumph Way, Kempston
Bedford
MK42 7QB

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80s Casual Classics Ltd 5 star review on 26th August 2024

Sam

80s Casual Classics Ltd 5 star review on 9th June 2024

Mark

80s Casual Classics Ltd 5 star review on 8th June 2024

Jamie

80s Casual Classics Ltd 5 star review on 28th July 2023

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80s Casual Classics Ltd 5 star review on 13th October 2022

Kerry

102

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Charged me postage even although it was technically still my first purchase! I.e. On my request for a bigger size on my first order.”

Helpful Report

Posted 5 years ago

Hi, thanks for your feedback. Unfortunately the freepost code only works on your first order - you have now placed two orders with us so we were unable to offer free post on the second order. Kind Regards, 80sCC

Posted 5 years ago

“Ordered a polo shirt size 9 at start of December arrived as promised as it was a xmas gift wrapped it up . On Xmas day he opened and looked at the size it was a size 6 , emailed company on the friday no reply i know it says you have to return in 10 days but really !!!! there error in 1st place i now have a polo thats never going to used and had to order a new one for the gift so went to a decent company "Lecoste" and it was £20 cheaper for exactly the same polo ,Never again will i use 80s”

Helpful Report

Posted 5 years ago

“Wife bought me an release jacket for xmas, which has a tear by the pocket, but because we have no receipt, plus it has to be returned within 10 days of purchase, and this was bought a little while before xmas, I'm stuck with it,,, by the looks of it the material is very weak ,”

Helpful Report

Posted 5 years ago

Hi Matt, our Christmas returns period has been extended to 15th January so that gifts can be returned. We're sorry to hear that you have received a faulty item but if you contact our customer services team at sales@80scasualclassics.co.uk they would be able to rectify this for you. Kind Regards, 80sCC

Posted 5 years ago

“Poor costumer service I emailed to make a change on product and you never replied me. It really sucked. Maybe i'm not buying anymore with you”

Helpful Report

Posted 5 years ago

Thank you for your feedback. I cannot see where you have contacted us but if you email our customer services team at sales@80scasualclassics.co.uk they will be able to assist with any issues you have. Kind Regards, 80sCC

Posted 5 years ago

“I have not received my shipment yet”

Helpful Report

Posted 5 years ago

Hi. your order has been delivered to your nominated collection point on 27/11/19 and is still awaiting collection by yourself. If you have any further issues then please contact our customer services team via email at sales@80scasualclassics.co.uk Kind Regards, 80sCC

Posted 5 years ago

“I returned two pairs of trainers but have not been refunded 5 weeks later , cannot email so no paper trail , telephoned at 5.45pm but was told they are closing soon , call back , not good enough, was going to reorder but maybe not. Is this a scam”

Helpful Report

Posted 6 years ago

Hi Andrew, If you are able to contact one of our customer services advisors we would be able to resolve this for you. Our office opening hours are 09:00-17:00 Monday-Friday and the contact number is 01234851681. Alternatively, you can contact us via our website using the 'contact us' section. We would not have told you we were closing soon at 17:45 as the office closes at 17:00. Please get in touch and we will look to resolve this issue for you. Kind Regards, 80sCC

Posted 6 years ago

“To be honest both t shirts were poor quality and Adidas is clearly fake I’ve seen more real looking ones in a Turkish market all in all a load of shite”

Helpful Report

Posted 6 years ago

Hi Rob, we're sorry you feel that the quality is lacking but we can assure you that none of our items are fake and are all supplied directly from the manufacturers. It sounds like the Turkish markets have really upped their game though!

Posted 6 years ago

“I Never received the shorts I purchased. Really wanted / liked the shorts but never got them. When I wrote to Corey from customer service he claimed 80s Casual Classics have no control over how long packages get held up in Australian customs ( I live in Toronto , Canada). Appalling customer service - and I will spread the word amongst all Ex Pats I know here living in Toronto of how bad the service is. Will happily never go to this company again.”

Helpful Report

Posted 6 years ago

Hi, we're sorry you feel this way. Obviously the customs situation is out of our control regardless of your country of residence so although it sounds like our adviser has mentioned the wrong country in error, the same principle applies. As you have remained anonymous we are unable to track this order but would advise contacting customer services for further support. Kind Regards, 80sCC

Posted 6 years ago

“My Adidas Gazelles rubber gum soles have worn through already ?? They cost almost £70, I’m hoping that I’m unlucky and it was a dodgy pair that fell through the quality control net !?”

Helpful Report

Posted 6 years ago

Hi Miles, thank you for your review. If you feel you may have received a faulty item we would strongly advise contacting our customer services team at sales@80scasualclassics.co.uk who will be able to help resolve this for you. Kind Regards, 80sCC

Posted 6 years ago

“Having been a long time customer online, made a purchase in store in Derby and despite a full 14 day full return policy through the website, there is only a credit or exchange policy in store (even within 2 days of purchase).... Product was unworn and with tags in tack, but no returns policy at all!!! Shame as the store is amazing, but in terms of customer service levels this is largely appalling and poor as a policy, no wonder the high street is becoming obsolete in the UK!!! I won't be shopping in store at 80s Classic Casuals again....”

Helpful Report

Posted 6 years ago

Hi Ian, unfortunately this is just store policy for our Derby branch. We appreciate your custom and hope that we can make up for this incident - Please contact our customer services representative Adam at adam@80scasualclassics.co.uk and we'll provide you with some discount codes for future online orders. Kind Regards, 80sCC

Posted 6 years ago

“I am so very dissapointed with everything. I have placed an order in AUGUST and now it is almost november and my order still isn’t here. This is awful and I really trusted them and they did this to me. I just want my money back and I want a refound. Do not order from this site!!!! I wanted to suprise my boyfriend with Adidas Handball Spezials and now i just lost my money!!! Just give me a refound”

Helpful Report

Posted 6 years ago

Hi Selma, have you contacted our customer services team regarding this issue? We would happily look into this and try to locate your original order, replace the order or refund if necessary. We can be contacted via email at sales@80scasualclassics.co.uk or via telephone on 01234851681.

Posted 6 years ago

“The product was good but I am appalled that your returns policy is within 2 weeks. I bought 2 of the same product for fit (for a birthday present) and presumed I would have a month to return. I will never order from this company again.”

Helpful Report

Posted 6 years ago

Thank you for your feedback. We are flexible with our returns policy and would have been able to advise of you of this if you had contacted our customer services team. We hope this won't discourage you from shopping with us again.

Posted 6 years ago

“Returned shirt (my fault, too small)paid postage £3.30 then charged £3.40 by 80s classics. £6.70 so I will not be ordering anything else.”

Helpful Report

Posted 6 years ago

Hi, we're sorry to hear you feel this way. Our terms and conditions on our website outline our returns and deliveries policies and we would always advise consulting with these prior to making a purchase.

Posted 6 years ago

“I received my order today ...!!!??? Do you imagine!!!??? This order placed in 26/8/2019 !!!!! That’s why !!!??? Cause you shipping in Royal Mail !!!! You have to add another shipping option like DHL, Aramex, Skynetworldwide.....etc you are big company and able to add this options to your site . I would like to buy from your site again, but with this way of shipping l think not . * To be ownest with you, you deserve five stars, but with this Royal Mail shipping I gave you only one star. Good luck & regards”

Helpful Report

Posted 6 years ago

Hi Nasr, have you contacted our customer services team regarding this issue? They will be able to help you locate your order. Kind Regards, 80sCC

Posted 6 years ago

“Very poor i ordered 2 2xl jackets got one 2xl and the other was a xl with a 2xl sticker over label luckily i managed to sell it to a friend but wont be ordering in future”

Helpful Report

Posted 6 years ago

Hi, we're sorry to hear that you received an incorrect item. If you had notified us of this error then we would have gladly exchanged or refunded this for you.

Posted 6 years ago

“Both trainers and t shirts came outside the boxes all over the places. Boxes were hanging in half. Not like before when usually ordering them when they came nicely packaged with sweets etc. Won’t be ordering from them again, especially with the response I got when I asked them why this was. Poor customer service and products come chucked at you.”

Helpful Report

Posted 6 years ago

Hi Kevin, we have not dispatched orders with sweets since a one time period during Christmas 2017 (although we still use the same packaging). If you are not happy with the condition your delivery arrived in then we would have replaced the items for you - You would just need to contact us at sales@80scasualclassics.co.uk. We also offer a free double-boxing service which is selectable at check-out to offer your goods more protection in transit. Kind Regards, 80sCC

Posted 6 years ago

“After about 5 wears the front lip of the right trainer became unstuck, i tried supergluing it back on but has since come away again and spilt down the middle.”

Helpful Report

Posted 6 years ago

Hi, if you have received a faulty item then please contact our customer services team at sales@80scasualclassics.co.uk and they will be able to assist with this. Kind Regards, 80sCC

Posted 6 years ago

“THIS IS NOT ORIGINAL ADIDAS VERY VERY POOR FOR THESE MONEY”

Helpful Report

Posted 6 years ago

“White Adidas Gazelles with rubber trim , poor quality. The leather around the bend of the foot is so thin . It has come away from the rubber trim already only few months of wearing them. Gazelles are my favourite yet this pair are appauling!!”

Helpful Report

Posted 6 years ago

“I found two items I wanted and thought it was expensive to have them delivered £4.95 and then when they didn’t fit I had to pay £4 to post them back. So the experience of buying with them cost me £8.95. I won’t buy from them again.”

Helpful Report

Posted 6 years ago

80s Casual Classics Ltd is rated 4.8 based on 16,520 reviews