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80s Casual Classics Ltd Reviews

4.8 Rating 16,551 Reviews
97 %
of reviewers recommend 80s Casual Classics Ltd
Company Reviews Metrics Info
4.8
Based on 16,551 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read 80s Casual Classics Ltd Reviews

About 80s Casual Classics Ltd:

We have grown to become the largest 80s Casuals store of its kind, stocking classic Fila, Sergio Tacchini, Ellesse, Adidas Originals, & many more brands!

Visit Website

Phone:

01234 851681

Email:

Adam@80scasualclassics.co.uk

Location:

2 Triumph Way, Kempston
Bedford
MK42 7QB

Write Your review

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Reviewer
“Feels looks like a turkey rip off made in china for about £2”
Helpful Report
Posted 2 years ago
Hi, We're sorry you feel that way - We don't deal in anything other than genuine items which are supplied to us directly from the manufacturers but obviously if you're not satisfied with a purchase then we do have a flexible returns policy. We're saddened that instead of contacting us directly you felt the need to post a negative review without any details that would allow us to assist you in this matter. Kind Regards, 80sCC
Posted 2 years ago
Anonymous
Unverified Reviewer
“It won't allow me to log in ,it won't allow me to proceed after numerous times of accepting term's and conditions, you need to sort it out or will be shopping elsewhere”
Helpful Report
Posted 2 years ago
Hi, If you are experiencing issues logging in to your account then we would recommend contacting us at sales@80scasualclassics.co.uk so that we can assist you. Kind Regards, 80sCC
Posted 2 years ago
Fredrik Stark
Verified Reviewer
“Mother fuckers, you should inform us as clients about the import charges upon the check out process, that would have been fair! I will never buy from you again!”
Helpful Report
Posted 2 years ago
Mike Clare
Unverified Reviewer
“Yes , I ordered a Tommy Coat , I odered it Friday 11th last week on next working day delivery , Its Thursday the 15th I have had 5 different times that the driver will be turning up , But still waiting , Shocking Service ORDER BUT YOU HAVE BEEN WARNED”
Helpful Report
Posted 2 years ago
Anonymous
Verified Reviewer
“I can only give you one star because altough the shoes were quickly send, i think they were a return since they lacked the papers that fills the inside of each pair from the factory, the tags were held by a thread and above all the trainers are of appalling quality. Since i’m from Romania and i wanted the shoes for my boyfriend, who likes this model, i see no point of returning them, it’s not worth it financially, i have already paid about 30 euros in custom fees, that makes it more than 100 euros for it. Such a shame, you should check the item if it’s ok before you ship it, put some passion in this!”
Helpful Report
Posted 3 years ago
Anne
Verified Buyer
“I bought an e-voucher as a Christmas present but could not find a way for the recipient to use this. I thought the number on the voucher would allow the person to buy from the site but this did not seem possible. He eventually picked something from your site which I purchased from my e-wallet in my account. Normally I can purchase a voucher from a website and pass on to a recipient who can use this with a voucher code number.”
Helpful Report
Posted 3 years ago
Hi, We can't help but feel that a 1 star review is slightly harsh under the circumstances. There are instructions on the e-voucher page of our website advising that as this is an electronic gift voucher, it needs to be sent to the email address of the intended recipient. If you had contacted us we would have been able to rectify the issue for you prior to the recipient having to use your e-wallet (this could have been transferred). Kind Regards, 80sCC
Posted 3 years ago
Gordon Mccartney
Unverified Reviewer
“Absolute disgusting behaviour I've been fed lie after lie for 3 solid weeks then told I have to get refund . Not even a sweetener like complementary socks or boxers for them hanging onto 200 quid this length of time . Won't shop here again and advise everyone else to steer clear nothing more than hooligans running this outfit”
Helpful Report
Posted 3 years ago
Hi, We're sorry to hear that you feel this way. As we're sure you are aware, Royal Mail have been on strike intermittently throughout November and December which has caused chaos for other courier companies (in this case DPD) - We would never intentionally mislead you and can see that we've only been giving you the information provided to us by DPD. As we previously advised you, we were unable to replace your delivery due to the items no longer being in stock so discussed with yourself allowing DPD up until Christmas to fix the delivery issues and as this did not happen we refunded you in full as per your request. Whilst we try to provide the best service possible, we do not have our own fleet of delivery drivers so we do have to rely on courier companies to fulfil our deliveries and it is a shame that on this occasion DPD's performance has reflected badly on ourselves. Please accept our sincere apologies for any inconvenience caused. Kind Regards, 80sCC
Posted 3 years ago
Anonymous
Unverified Reviewer
“Selling items which are not even in stock and waiting up to a week for a refund ..how many millions are they sitting on with other people's money”
Helpful Report
Posted 3 years ago
Hi, You placed an order on Bank Holiday Friday and our website clearly stated that this order would not be dispatched until the following Monday. On Monday, we became aware that the item was out of stock and notified you immediately. You responded over 7 hours later and requested a full refund which was processed straight away when your email was opened the following morning and you were advised that this would appear in your account within 5 working days depending on your bank. We're sorry you feel that these time frames are inappropriate but had you responded sooner, we would have been able to process the refund for you. Kind Regards, 80sCC
Posted 3 years ago
Worsley
Verified Buyer
“All stitching loose on arm and side of top”
Helpful Report
Posted 3 years ago
Hi, We're sorry to hear that you're not happy with your item and we would never expect you to keep something that is faulty. If you contact our sales team at sales@80scasualclassics.co.uk they will be able to arrange a return so that your order can either be refunded or replaced based on your preference. I hope this helps. Kind Regards, 80sCC
Posted 3 years ago
Anonymous
Unverified Reviewer
“Still waiting for my order? been ages now? no explanation or anything ??? paypal have confirmed the payment, yours sincerly L Gill”
Helpful Report
Posted 4 years ago
Hi, You have ordered a pre-order item as clearly stated on our website. As per the description of this item; "*PRE ORDER FOR EXPECTED DESPATCH W/C 24th JANUARY*". These are due into our warehouse next week as stated and your order will be dispatched once the stock has arrived. Kind Regards, 80sCC
Posted 4 years ago
Brenda
Verified Buyer
“Ordered coupon on line for delivery by email Christmas eve. In spite if this I have had emails to say its being delivered to my home. Then emails to say is been sent but unable to deliver as email address is wrong yes its was wrong inspite of the fact they had already sent numerous emails to me with wrong info. Just waiting see if it does arrive where and when it should do.”
Helpful Report
Posted 4 years ago
Matt
Unverified Reviewer
“Ordering from Barcelona, Spain. Placed the order the 11th of October, received it the 8th of November. Had to pay an extra +21€ taxes when picking it up. CS not responsive and clueless. I do not recommend ordering any goods if you're living outside the UK, unless you're willing to wait a month and pay extra fees on it.”
Helpful Report
Posted 4 years ago
Hi, We're sorry you feel this way. We do advise of customs charges on our website so we're sorry if you've missed this information. These customs charges are as a result of Brexit and are out of our control which is why we make reference to this to inform our overseas buyers that charges may be incurred. The courier company also advise that they attempted delivery prior to the 8th of November but there was nobody at the property to receive this. Had there been, your delivery would have arrived earlier. Kind Regards, 80sCC
Posted 4 years ago
Anonymous
Unverified Reviewer
“Hi can I ask how long dos it take to get ur money put back in ur bank”
Helpful Report
Posted 4 years ago
Hi, If you contact our customer services team at sales@80scasualclassics.co.uk they will be able to assist you. Kind Regards, 80sCC
Posted 4 years ago
Gareth Walls
Unverified Reviewer
“my last order clothes was missing and wrong items sent out.. and small fitting.. one item had a black mark on it. cost me £15 in returns for a order of £230 unacceptable!!! Giving you one more chance with my order on 30/09/21 less hope its right this time and nothing missing... you need to start doing free returns!! £15 to return clothes because they were wrong items clothes misses is not right”
Helpful Report
Posted 4 years ago
Hi, Thank you for your feedback. If you had contacted us prior to returning the incorrect items we could have provided you with a pre-paid returns label but we can't see that you've been in touch. We would never leave our customers out of pocket for returning something that we'd sent out wrong so will happily reimburse your return postal costs once the order is received. Kind Regards, 80sCC
Posted 4 years ago
Brian Rodden
Unverified Reviewer
“I ordered product 0017800206 Unfortunately it was too big. I returned as instructed by 1st class signed for. Item was accepted on 6th September. I am still awaiting £74-90 back into my bank. I have sent numerous emails & nobody has a clue what's going on. I won't be using this company again & would advise anybody against using them.”
Helpful Report
Posted 4 years ago
Hi, Contrary to your above review we can see that your return didn't arrive back with us until 13/9/21 and a refund was processed a couple of days after this date. We're sorry that you feel this is an unacceptable time frame. Kind Regards, 80sCC
Posted 4 years ago
Eric
Verified Reviewer
“101,50 Euros de taxes douanière à la réception payé à DHL qui se sert au passage (14,58 Euros + 2,92). J'aurai aimé être informé qu'une taxe serai appliquée. Pas cool. Je pense que les acheteurs ne sont pas au courant et quand cela tombe ça fait mal. Je ne suis pas content du tout. Il serait bien que Casual 80' informe CLAIREMENT les clients étrangers.”
Helpful Report
Posted 4 years ago
Karl Warren Taylor
Verified Reviewer
“AVOID!!!!! I paid for next day delivery because I needed them for that evening, they didn't arrive, so I had to go and buy the same trainers from a shop. The trainers arrived the next day and of course I no longer require them, so I contacted 80's Casual Classics regarding this and they expect me to pay for the return. This is the first and last time I will be buying from them. AVOID IF YOU NEED YOUR ITEM THE NEXT DAY, AS YOU MAY NOT GET THEM AND HAVE TO PAY TO RETURN THEM WHEN THEY FINALLY ARRIVE!!!!”
Helpful Report
Posted 4 years ago
Hi, I can see that your order was dispatched on 15/7/21 on a next working day delivery service. DPD attempted delivery on 16/7/21 and nobody was home to receive the delivery. Unfortunately we cannot be held responsible for you not being at home at the time of delivery and are sorry that you feel we are at fault. Kind Regards, 80sCC
Posted 4 years ago
Mr J Curry.
Unverified Reviewer
“Very disappointed. Cheap quality materials.feel very thin and cheap looking.not what I expected for the price 😒”
Helpful Report
Posted 4 years ago
Hi, We're sorry you feel this way. Our trainers are provided directly to us from Adidas so we would expect these to be of the highest quality but if you're not satisfied with your product then we do have a very flexible returns policy and will happily accept this back for a refund. Please contact our customer services team at sales@80scasualclassics.co.uk for further assistance. Kind Regards, 80sCC
Posted 4 years ago
Allister Mcmaster
Verified Buyer
“I never received my items”
Helpful Report
Posted 4 years ago
Hi, According to the tracking information, delivery was attempted several times and nobody was at the address to accept the order. As such, this order was returned to sender and arrived back with us yesterday. Please contact our customer services team at sales@80scasualclassics.co.uk to either re-arrange delivery or request a refund. Kind Regards, 80sCC
Posted 4 years ago
Roderik Van Amerongen
Verified Buyer
“I am still strugeling to get my shoes.”
Helpful Report
Posted 4 years ago
Hi Roderik, We're sorry to hear this - please contact our customer services team at sales@80scasualclassics.co.uk and they'll be able to assist you with this. Kind Regards, 80sCC
Posted 4 years ago
80s Casual Classics Ltd is rated 4.8 based on 16,551 reviews
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