80s Casual Classics Ltd Reviews

4.8 Rating 16,417 Reviews
97 %
of reviewers recommend 80s Casual Classics Ltd
4.8
Based on 16,417 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read 80s Casual Classics Ltd Reviews

About 80s Casual Classics Ltd:

We have grown to become the largest 80s Casuals store of its kind, stocking classic Fila, Sergio Tacchini, Ellesse, Adidas Originals, & many more brands!

Visit Website

Phone:

01234 851681

Email:

Adam@80scasualclassics.co.uk

Location:

2 Triumph Way, Kempston
Bedford
MK42 7QB

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I’ve been waiting for a pair of trainers since 14th February! It’s nearly a month gone and still no email or updates or nothing to say why it’s late?? Also paid next day delivery for nothing!!!! Not happy at all and I will not order anything again from this company!!! Tbh I want my money back and an apology for false advertising on fast delivery and shipping!!!! No effort from this company whatsoever!!!! 👎🏻👎🏻👎🏻
Helpful Report
Posted 4 years ago
Hi, the item you have purchased is a pre-order item as clearly stated on our website. The description advises of when we expect this stock to arrive and if you had contacted our customer services team they would be able to advise you of this. Kind Regards, 80sCC.
Posted 4 years ago
The cotton is poor the sizes do not match the tables provided. Between the XS and the S there is no difference, sizes too large and long.
Helpful Report
Posted 4 years ago
Hi, thank you for your feedback. Whilst we do try to keep all of our size guides up to date, we appreciate that sometimes manufacturers can occasionally change sizing without informing us. It may also be that you have received a potentially faulty item - If you can contact our customer services department at sales@80scasualclassics.co.uk they will be able to look into this for you and take the appropriate action. Kind Regards, 80sCC
Posted 4 years ago
Write a review???? I haven't received my trainers yet!!!! Where are they? Please sort them out. Thank you.
Helpful Report
Posted 4 years ago
Hi, these items are a pre-order item as clearly advertised on our website. The item description advises of an arrival date of 'early March' and we are expecting these to be in stock this week. For further updates please contact our customer services team at sales@80scasualclassics.co.uk for further information. Kind Regards, 80sCC
Posted 4 years ago
Ordered ages ago and still not delivered. Asked via email but no response.
Helpful Report
Posted 4 years ago
Hi, you have ordered an item that is a 'pre-order' as clearly stated on our website. The item description advises of arrival in March and we are expecting these to be in stock this week. Kind Regards, 80sCC.
Posted 4 years ago
Looks fake not the same as a brought in the past
Helpful Report
Posted 4 years ago
Hi, thank you for your feedback. We can assure you that all of the items featured on our site are genuine and from the manufacturer. If you feel the quality is not to your liking with any of your purchases then we do have a returns policy that might benefit you. For more information please refer to the returns and deliveries section of our website. Kind Regards, 80sCC
Posted 4 years ago
Since January 6th, I have not yet received the products that I ordered!
Helpful Report
Posted 4 years ago
Hi, it appears your delivery has been held up due to an issue with the delivery address. Please contact our customer services team at sales@80scasualclassics.co.uk who will be able to help you resolve this issue. Kind Regards, 80sCC.
Posted 4 years ago
Didn’t receive item for nearly 3 weeks and terrible customer service
Helpful Report
Posted 4 years ago
Hi, thank you for your feedback. I can see that your order was delayed after being temporarily lost within the UPS network but was quickly resolved after contacting our customer services team. Kind Regards, 80sCC
Posted 4 years ago
Top Service 👍
Helpful Report
Posted 4 years ago
1 star for Top Service?! Not sure what we'd have to do to get a full 5 star rating there ;)
Posted 4 years ago
Not impressed first order poor quality glue on leather and a different colour
Helpful Report
Posted 4 years ago
Hi, we're ever so sorry to hear about this. If you contact our customer services team at sales@80scasualclassics.co.uk they will be able to help you with this. Kind Regards, 80sCC
Posted 4 years ago
A EVITER !!! NOUS N'AVONS JAMAIS ETE LIVRE et le nimuro de téléphone SAV n'est même pas attribué.... TO AVOID !!! WE HAVE NEVER BEEN DELIVERED and the service telephone nimuro is not even assigned ....
Helpful Report
Posted 4 years ago
Hi, your order appears to have been delivered on 16/12/19 and I cannot see that you have contacted our customer services team regarding this issue. If you contact them at sales@80scasualclassics.co.uk then they will be able to resolve this issue. The contact number is 01234851681. Kind Regards, 80sCC.
Posted 4 years ago
Sent back my items and still not heard about my refunded.its been 2 weeks now.i checked that u received it back.still nothing
Helpful Report
Posted 4 years ago
Hi Gary, thank you for your feedback. If you contact our customer services team via email at sales@80scasualclassics.co.uk I am sure they will be able to resolve this issue for you. Kind Regards, 80sCC
Posted 4 years ago
I contacted customer services before I placed my order. They didn’t reply for over a week so I emailed them again to chase it up. They replied with lies and when I called them out on it they didn’t respond. The item arrived, it was terribly packaged and was not in great condition. It was basically scrunched into a ball in a plastic bag. I won’t be shopping here again, unfortunately.
Helpful Report
Posted 4 years ago
Hi, thank you for your feedback. You had contacted us requesting discount during the busiest period of the year so apologies if you were not responded to in a timely manner. You were advised that we weren't giving out discount codes at this point (you were not lied to) - You then found a 20% discount code which you used so at this point further response seemed unnecessary. Kind Regards, 80sCC
Posted 4 years ago
Charged me postage even although it was technically still my first purchase! I.e. On my request for a bigger size on my first order.
Helpful Report
Posted 4 years ago
Hi, thanks for your feedback. Unfortunately the freepost code only works on your first order - you have now placed two orders with us so we were unable to offer free post on the second order. Kind Regards, 80sCC
Posted 4 years ago
Ordered a polo shirt size 9 at start of December arrived as promised as it was a xmas gift wrapped it up . On Xmas day he opened and looked at the size it was a size 6 , emailed company on the friday no reply i know it says you have to return in 10 days but really !!!! there error in 1st place i now have a polo thats never going to used and had to order a new one for the gift so went to a decent company "Lecoste" and it was £20 cheaper for exactly the same polo ,Never again will i use 80s
Helpful Report
Posted 4 years ago
Wife bought me an release jacket for xmas, which has a tear by the pocket, but because we have no receipt, plus it has to be returned within 10 days of purchase, and this was bought a little while before xmas, I'm stuck with it,,, by the looks of it the material is very weak ,
Helpful Report
Posted 4 years ago
Hi Matt, our Christmas returns period has been extended to 15th January so that gifts can be returned. We're sorry to hear that you have received a faulty item but if you contact our customer services team at sales@80scasualclassics.co.uk they would be able to rectify this for you. Kind Regards, 80sCC
Posted 4 years ago
Poor costumer service I emailed to make a change on product and you never replied me. It really sucked. Maybe i'm not buying anymore with you
Helpful Report
Posted 4 years ago
Thank you for your feedback. I cannot see where you have contacted us but if you email our customer services team at sales@80scasualclassics.co.uk they will be able to assist with any issues you have. Kind Regards, 80sCC
Posted 4 years ago
I have not received my shipment yet
Helpful Report
Posted 4 years ago
Hi. your order has been delivered to your nominated collection point on 27/11/19 and is still awaiting collection by yourself. If you have any further issues then please contact our customer services team via email at sales@80scasualclassics.co.uk Kind Regards, 80sCC
Posted 4 years ago
I returned two pairs of trainers but have not been refunded 5 weeks later , cannot email so no paper trail , telephoned at 5.45pm but was told they are closing soon , call back , not good enough, was going to reorder but maybe not. Is this a scam
Helpful Report
Posted 4 years ago
Hi Andrew, If you are able to contact one of our customer services advisors we would be able to resolve this for you. Our office opening hours are 09:00-17:00 Monday-Friday and the contact number is 01234851681. Alternatively, you can contact us via our website using the 'contact us' section. We would not have told you we were closing soon at 17:45 as the office closes at 17:00. Please get in touch and we will look to resolve this issue for you. Kind Regards, 80sCC
Posted 4 years ago
To be honest both t shirts were poor quality and Adidas is clearly fake I’ve seen more real looking ones in a Turkish market all in all a load of shite
Helpful Report
Posted 4 years ago
Hi Rob, we're sorry you feel that the quality is lacking but we can assure you that none of our items are fake and are all supplied directly from the manufacturers. It sounds like the Turkish markets have really upped their game though!
Posted 4 years ago
I Never received the shorts I purchased. Really wanted / liked the shorts but never got them. When I wrote to Corey from customer service he claimed 80s Casual Classics have no control over how long packages get held up in Australian customs ( I live in Toronto , Canada). Appalling customer service - and I will spread the word amongst all Ex Pats I know here living in Toronto of how bad the service is. Will happily never go to this company again.
Helpful Report
Posted 4 years ago
Hi, we're sorry you feel this way. Obviously the customs situation is out of our control regardless of your country of residence so although it sounds like our adviser has mentioned the wrong country in error, the same principle applies. As you have remained anonymous we are unable to track this order but would advise contacting customer services for further support. Kind Regards, 80sCC
Posted 4 years ago
80s Casual Classics Ltd is rated 4.8 based on 16,417 reviews