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80s Casual Classics Ltd Reviews

4.78 Rating 16,099 Reviews

95 %

of reviewers recommend 80s Casual Classics Ltd

Company Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.86 out of 5

Fastest Growing Retailer in the Reviews.io Customer Voice Awards, Summer 2020

About 80s Casual Classics Ltd:

We have grown to become the largest 80s Casuals store of its kind, stocking classic Fila, Sergio Tacchini, Ellesse, Adidas Originals, & many more brands!

Visit Website

Phone:

01234 851681

Email:

sales@80scasualclassics.co.uk

Location:

2 Triumph Way,
Kempston

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80s Casual Classics Ltd 5 star review on 28th June 2021

80s Casual Classics Ltd 5 star review on 24th June 2021

Steven Hargrave

80s Casual Classics Ltd 5 star review on 24th May 2021

80s Casual Classics Ltd 5 star review on 24th May 2021

80s Casual Classics Ltd 5 star review on 23rd May 2021

80s Casual Classics Ltd 5 star review on 23rd May 2021

80s Casual Classics Ltd 5 star review on 23rd May 2021

90

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering from Barcelona, Spain. Placed the order the 11th of October, received it the 8th of November. Had to pay an extra +21€ taxes when picking it up. CS not responsive and clueless. I do not recommend ordering any goods if you're living outside the UK, unless you're willing to wait a month and pay extra fees on it.”

Posted 2 weeks ago

Hi, We're sorry you feel this way. We do advise of customs charges on our website so we're sorry if you've missed this information. These customs charges are as a result of Brexit and are out of our control which is why we make reference to this to inform our overseas buyers that charges may be incurred. The courier company also advise that they attempted delivery prior to the 8th of November but there was nobody at the property to receive this. Had there been, your delivery would have arrived earlier. Kind Regards, 80sCC

Posted 2 weeks ago

“Hi can I ask how long dos it take to get ur money put back in ur bank”

Posted 1 month ago

Hi, If you contact our customer services team at sales@80scasualclassics.co.uk they will be able to assist you. Kind Regards, 80sCC

Posted 1 month ago

“my last order clothes was missing and wrong items sent out.. and small fitting.. one item had a black mark on it. cost me £15 in returns for a order of £230 unacceptable!!! Giving you one more chance with my order on 30/09/21 less hope its right this time and nothing missing... you need to start doing free returns!! £15 to return clothes because they were wrong items clothes misses is not right”

Posted 2 months ago

Hi, Thank you for your feedback. If you had contacted us prior to returning the incorrect items we could have provided you with a pre-paid returns label but we can't see that you've been in touch. We would never leave our customers out of pocket for returning something that we'd sent out wrong so will happily reimburse your return postal costs once the order is received. Kind Regards, 80sCC

Posted 1 month ago

“I ordered product 0017800206 Unfortunately it was too big. I returned as instructed by 1st class signed for. Item was accepted on 6th September. I am still awaiting £74-90 back into my bank. I have sent numerous emails & nobody has a clue what's going on. I won't be using this company again & would advise anybody against using them.”

Posted 2 months ago

Hi, Contrary to your above review we can see that your return didn't arrive back with us until 13/9/21 and a refund was processed a couple of days after this date. We're sorry that you feel this is an unacceptable time frame. Kind Regards, 80sCC

Posted 2 months ago

“101,50 Euros de taxes douanière à la réception payé à DHL qui se sert au passage (14,58 Euros + 2,92). J'aurai aimé être informé qu'une taxe serai appliquée. Pas cool. Je pense que les acheteurs ne sont pas au courant et quand cela tombe ça fait mal. Je ne suis pas content du tout. Il serait bien que Casual 80' informe CLAIREMENT les clients étrangers.”

Posted 3 months ago

“AVOID!!!!! I paid for next day delivery because I needed them for that evening, they didn't arrive, so I had to go and buy the same trainers from a shop. The trainers arrived the next day and of course I no longer require them, so I contacted 80's Casual Classics regarding this and they expect me to pay for the return. This is the first and last time I will be buying from them. AVOID IF YOU NEED YOUR ITEM THE NEXT DAY, AS YOU MAY NOT GET THEM AND HAVE TO PAY TO RETURN THEM WHEN THEY FINALLY ARRIVE!!!!”

Posted 4 months ago

Hi, I can see that your order was dispatched on 15/7/21 on a next working day delivery service. DPD attempted delivery on 16/7/21 and nobody was home to receive the delivery. Unfortunately we cannot be held responsible for you not being at home at the time of delivery and are sorry that you feel we are at fault. Kind Regards, 80sCC

Posted 3 months ago

“Very disappointed. Cheap quality materials.feel very thin and cheap looking.not what I expected for the price 😒”

Posted 5 months ago

Hi, We're sorry you feel this way. Our trainers are provided directly to us from Adidas so we would expect these to be of the highest quality but if you're not satisfied with your product then we do have a very flexible returns policy and will happily accept this back for a refund. Please contact our customer services team at sales@80scasualclassics.co.uk for further assistance. Kind Regards, 80sCC

Posted 5 months ago

“I never received my items”

Posted 5 months ago

Hi, According to the tracking information, delivery was attempted several times and nobody was at the address to accept the order. As such, this order was returned to sender and arrived back with us yesterday. Please contact our customer services team at sales@80scasualclassics.co.uk to either re-arrange delivery or request a refund. Kind Regards, 80sCC

Posted 5 months ago

“I am still strugeling to get my shoes.”

Posted 5 months ago

Hi Roderik, We're sorry to hear this - please contact our customer services team at sales@80scasualclassics.co.uk and they'll be able to assist you with this. Kind Regards, 80sCC

Posted 5 months ago

“Pair of Adidas trainers very poor quality almost Turkish fakes but made in Vietnam”

Posted 6 months ago

Hi, We're sorry that you're not happy with the quality. All of our items are supplied directly to us from the manufacturer so it may be that you've received a faulty pair but we certainly don't deal with fakes. Please contact our customer services team at sales@80scasualclassics.co.uk who will be able to assist you with this. Kind Regards, 80sCC

Posted 6 months ago

“First and last purchase from your shop. Despite your information about a delivery lead time between 3-5 days, after 50 days have not received the package yet.”

Posted 6 months ago

Hi, You haven't included any order details so unfortunately we cannot look into this for you. If you contact our customer services team they will be able to help you. Please email sales@80scasualclassics.co.uk Kind Regards, 80sCC

Posted 6 months ago

“Sent back a pair off lois jeans by royal mail did not receive a refund .I sent them back by recorded delivery very disappointing .”

Posted 6 months ago

Hi, I can't see that you've made any contact with our customer services team regarding this issue but if you provide them with your return tracking information they'll be able to resolve this issue for you. Their email address is sales@80scasualclassics.co.uk Kind Regards, 80sCC

Posted 6 months ago

“If you actually check your records you will find that you send the wrong item.I ordered navy adidas bloomfields and what you sent were white leather adidas gazelle. Not impressed Regards Garry”

Posted 6 months ago

Hi, We're sorry to hear that you've received an incorrect item but if you contact our customer services team at sales@80scasualclassics.co.uk this can easily be resolved and your correct trainers sent. Kind Regards, 80sCC

Posted 6 months ago

“Very disappointed when order arrived was charged further fees from delivery driver €86 on top of items i purchased to the value of €173 , fantastic items and quick delivery just very disappointed with choice of courier used charging exorbitant excess.”

Posted 6 months ago

Hi, We're sorry to hear that you've incurred customs charges - we are currently investigating ways of reducing the impact of Brexit on our customers and the charges that are being issued by customs agencies. Kind Regards, 80sCC

Posted 6 months ago

“Has a € 55 duty / tax to pay on delivery should have been notified of this will not be buying again”

Posted 6 months ago

“I’m very disappointed I order 2 pairs of shoes can’t fit them it cost me more to send them back”

Posted 6 months ago

“Frais de douane ??? 28 euros”

Posted 6 months ago

“Still wondering where my product is that I payed for 14/4-21. Order Reference: 947642 (WEB947642)”

Posted 6 months ago

“Normally buy 6/7 items a year love the site but when asked for 35 euro duty at my door step re BREXIT, I WILL NOT BE USING AGAIN . PITY as love the site”

Posted 6 months ago

“Had to return it. Too long arms and not big enough body. Totally mis-shaped”

Posted 6 months ago

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80s Casual Classics Ltd is rated 4.78 based on 16,099 reviews