80s Casual Classics Ltd Reviews

Name: 80s Casual Classics Ltd
Address: 2 Triumph Way, Kempston, Bedford
Rating: 4.78

4.8 Rating 16,820 Reviews

97 %

of reviewers recommend 80s Casual Classics Ltd

Company Reviews

Metrics

Info

4.8

Based on 16,820 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About 80s Casual Classics Ltd:

We have grown to become the largest 80s Casuals store of its kind, stocking classic Fila, Sergio Tacchini, Ellesse, Adidas Originals, & many more brands!

Visit Website

Phone:

01234 851681

Email:

Adam@80scasualclassics.co.uk

Location:

2 Triumph Way, Kempston
Bedford
MK42 7QB

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80s Casual Classics Ltd 5 star review on 26th August 2024

Sam

80s Casual Classics Ltd 5 star review on 9th June 2024

Mark

80s Casual Classics Ltd 5 star review on 8th June 2024

Jamie

80s Casual Classics Ltd 5 star review on 28th July 2023

John

80s Casual Classics Ltd 5 star review on 13th October 2022

Kerry

102

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dreadful company . Paid for next day delivery but no goods arrived . Refuse to answer mails . Appalling business stay well clear”

Helpful Report

Posted 1 month ago

Hi, We're sorry you feel this way but we can see that we responded to your email which contradicts your review and a full refund was provided as requested. Kind Regards, 80sCC

Posted 4 weeks ago

“Still waiting for my refund”

Helpful Report

Posted 1 month ago

Hi, Your refund was processed on 8/6/26 and should have been received within 5 working days. If this is not the case, please contact customer services who will be able to assist you. Our email address is sales@80scasualclassics.co.uk Kind Regards, 80sCC

Posted 4 weeks ago

“Hi I placed an order with you 6,/5/2026 doe a lacoste jacket and polo shirt I paid using Klarna £60 had been taken and the other 2 payments are pending I vae not received an email confirming my order or any update regarding my order this is the klarna reference number it is all I have WHB2J43M”

Helpful Report

Posted 2 months ago

Hi, You appear to have used a different email address for this order compared to previously which might be why you have not received notification. Your parcel was delivered on 9/5/26 to your neighbour at number 60A. If you require further assistance, please contact us at sales@80scasualclassics.co.uk Kind Regards, 80sCC

Posted 2 months ago

“I ordered a pair of trainers in a size 5 but was sent a 3.5 instead I have been trying to contact customer services but have been unable too”

Helpful Report

Posted 3 months ago

Hi, We can't see that we've received any contact from you but you would have received an invoice with your order explaining how to return an item if needed as well as all of our contact details including email address - please contact sales@80scasualclassics.co.uk if you are still having difficulties returning your order. Kind Regards, 80sCC

Posted 3 months ago

“Awful quality Tommy Hillfiger jumper. Arrived with a hole in the roll neck. Was a present and not prepared to replace without a return. Very disappointed”

Helpful Report

Posted 4 months ago

Hi, We're sorry to hear that you have received a faulty item - we of course can provide you with a replacement or a refund but we would need the original item to be returned to us. This is a fairly standard practice for most retailers so we're unsure why this is a reason for negative feedback. Kind Regards, 80sCC

Posted 1 month ago

“Great to shop at had some great quality clothes just last week really pleased.carnt wait to get some more on pay day.”

Helpful Report

Posted 5 months ago

“Bought a Sergio Tacchine Terrace Jacket which was delivered late and had already been opened. The jacket was very poor quality and had a highly defective elasticated waist. Returned the product expecting a full refund as per the Sale of Goods Act 1979. Section 14 of the Act requires the supplier to supply goods of satisfactory quality. The company refused. Most companies have a simple and usually free returns policy. These idiots have a process from the 80s(apt?) and ignore the law. I won't be buying from them again.”

Helpful Report

Posted 6 months ago

Hi, We're sorry that you feel this way but must confirm that your review is not accurate. You state that we refused your return and yet I can see that a full refund was issued. Our returns team inspected the item and found that there were no faults. Unfortunately, you not liking an item is not the same as an item being as being not of 'satisfactory quality' and therefore your suggestion that we have breached and laws is completely wide of the mark. We have a transparent returns policy and will endeavour to process any refunds for goods returned within the timeframe requested as has been the case with your order. Kind Regards, 80sCC

Posted 6 months ago

“I purchased a voucher as a present. Could not find a voucher code, just a reference number. Came back to me and I tried to forward it to person I bought it for but they can’t access it. Help please.”

Helpful Report

Posted 7 months ago

Hi, As per our website, the e-voucher is tied to the email address of the recipient you select when placing the order and it looks as though on this occasion you have sent this to yourself. If this is yet to be resolved, please contact sales@80scasualclassics.co.uk who will be able to transfer the value of the voucher to the intended recipient for you. Kind Regards, 80sCC

Posted 6 months ago

“I ordered 2,footwear, 1 jacket,the button on the jacket had come off,the size 9 turned out to be a 10,the other was marked up looked like it had been through the wash ,then 10 pound,yes 10 pound to send back ,never order from here again”

Helpful Report

Posted 7 months ago

Hi, We're sorry to hear that you've received faulty goods but we must clarify that we would next expect you to cover the cost of returns and this is outlined on our website. It does not appear that you have contacted us regarding these issues prior to returning the items which would have allowed us to assist with the return. Kind Regards, 80sCC

Posted 6 months ago

“Ordered 2 weeks ago and it still hasn’t arrived, emailed and no response”

Helpful Report

Posted 7 months ago

Hi, Our customer services team have received no contact from your email address. Please email sales@80scasualclassics.co.uk with your order details and our customer services team will be able to look into this for you. Kind Regards, 80sCC

Posted 7 months ago

“I ordered something from there. Supposed to have reached Royal Mail by 1st and still havent received it. Stressful”

Helpful Report

Posted 7 months ago

Hi, This order was dispatched to Royal Mail on 1/12/25 and delivered to yourself on 6/12/25. We do offer faster delivery services but 'standard delivery' was selected and we can see that our customer services team provided you with the tracking information in order to be able to follow the delivery process. Whilst we aim to deliver orders as quickly as possible, unfortunately at peak delivery times such as Black Friday and Christmas we are aware that Royal Mail can sometimes experience slight delays but as we have seen here, deliveries are still complete and we don't leave our customers empty handed. Kind Regards, 80sCC

Posted 7 months ago

“I would give it less more like no stars...ordered a pair of trainers off there website and it was a simple order then I got the trainers a d they weren't even the right colours as stated on the picture of the trainer on website so sending them back and bot bothering with these guys again can't even get a set of trainers right..well what's more to say”

Helpful Report

Posted 10 months ago

Hi, You purchased an item clearly listed as 'Yellow / Silver Grey' but wanted this to be blue. The item description also states 'This version of the Diadora Titan trainers are crafted from a premium feeling suede in yellow with flashes of red and silver'... still no mention of blue. Whilst we do try to accommodate customer feedback, we can't manage expectation levels if the information on our product page isn't being read. In future, we would always advise reading product descriptions to avoid any disappointment - if a product says it is yellow/silver then we would expect there is a very slim chance of this being a different colour upon arrival.

Posted 10 months ago

“Had had a pair of obviously faulty Patrick trainers. 7 months old and well looked after. But the stitching has come undone.. Customer service didn't care... Selling faulty goods and doing nothing about it”

Helpful Report

Posted 1 year ago

Hi, Your order was made over 10 months ago, not 7 as you have mentioned in your review - The issue you explained sounds like this is likely caused by general wear and tear over this time period and not due to a 'obvious fault'. We would have been able to discuss this with you in more depth but unfortunately you terminated your call to our customer services team after advising that you would be shopping elsewhere - it is not a case of not caring. Kind Regards, 80sCC

Posted 1 year ago

“Returned a faulty item at a cost of £7 as they advised to send back as recorded delivery,and never got refunded. Will not order from these again as it cost me to return faulty goods. Even thow I requested a full refund as it was not my fault. Would not recommend this company”

Helpful Report

Posted 1 year ago

Hi, Had you contacted us prior to returning the item we would have been able to issue you with a pre-paid returns label but we can't see that you've contacted us at any point. If you require further assistance then please contact our customer services department. Kind Regards, 80sCC

Posted 1 year ago

“Do not buy the Diadora Diadora 80s MB Elite Trainer White/Gold from 80s Casual Classics. I had only worn mine a few times, which can be evidenced by the condition of the sole, and they cracked badly. Casuals only guarantee them for six months from purchase. I didn’t wear them straight away. Officially, Diadora guarantee them for 2 years !!”

Helpful Report

Posted 1 year ago

“Quality of goods”

Helpful Report

Posted 1 year ago

Hi, We're sorry you feel this way - all of our products are supplied to us directly from the brands and you've not given us enough information to be able to assist with your query. Kind Regards, 80sCC

Posted 1 year ago

“Very good cloving and footwear 💯🤛🏾”

Helpful Report

Posted 1 year ago

Hi, Thank you for your kind words but could you kindly amend from 1 star? Kind Regards, 80sCC

Posted 1 year ago

“I ordered Patrick trainers in a size 9 and a Sergio Tacchini polo in a 2XL. The trainers were too small and the polo was too big. I returned them and heard nothing. I contacted customer services who said they had issues with their warehouse and my return would be delayed. I waited over a week and contacted again. This time I was met with a rude customer service agents who blamed me for not keeping a receipt from May 16th. There was no hint of an apology just blaming the customer and suggesting that I wanted free goods. In future I will stick with retailers on Amazon where returns have never been an issue.”

Helpful Report

Posted 2 years ago

Hi, As we have previously advised, we are yet to receive your return parcel. Whilst we have a flexible returns policy, we're unable to act on this until the goods are within our posession and we'd be surprised to find another company who operates outside of these parameters, Amazon included. We have requested your support with regards to the return tracking information so that we can try and assist from our side but you've been unable to provide this. We would advise that not having received your return parcel doesn't constitute as poor customer service and again we must insist that we're happy to help if you will work with us in obtaining the tracking information for your return. Kind Regards, 80sCC

Posted 2 years ago

“cant pay with klana as advertised??”

Helpful Report

Posted 2 years ago

Hi, Unfortunately we are unable to determine who the Klarna facility is available to but we do offer both ClearPay and PayPal credit as alternative payment methods. Kind Regards, 80sCC

Posted 2 years ago

“waste ov time”

Helpful Report

Posted 2 years ago

Dear [Reviewer],Thank you so much for taking the time to share your feedback about your experience with 80s Casual Classics Ltd. We truly appreciate your honesty and value your opinion as it helps us improve our services. Firstly, we want to apologize for any inconvenience caused by the waste of time you experienced during your interaction with us. We understand that your time is valuable and it is disheartening to hear that we fell short in this aspect. Our team strives to provide efficient and seamless service, so we regret any delay or confusion that occurred. To further enhance our services, we would love to hear more about the specific issues you encountered with waste of time. Your insights will greatly assist us in identifying areas for improvement and taking necessary steps to prevent such occurrences in the future. Any suggestions you have to make things better would be highly appreciated and valued. Once again, thank you for bringing these matters to our attention. We assure you that your feedback will not go unnoticed, and we will take immediate action to rectify the situation. We are committed to providing you, and all our customers, with the top-notch service you deserve. Should you have any further concerns or if there's anything else we can assist you with, please feel free to contact us at sales@80scasualclassics.co.uk

Posted 2 years ago

80s Casual Classics Ltd is rated 4.8 based on 16,820 reviews