80s Casual Classics Ltd Reviews

Name: 80s Casual Classics Ltd
Address: 2 Triumph Way, Kempston, Bedford
Rating: 4.78

4.8 Rating 16,513 Reviews

97 %

of reviewers recommend 80s Casual Classics Ltd

Company Reviews

Metrics

Info

4.8

Based on 16,513 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About 80s Casual Classics Ltd:

We have grown to become the largest 80s Casuals store of its kind, stocking classic Fila, Sergio Tacchini, Ellesse, Adidas Originals, & many more brands!

Visit Website

Phone:

01234 851681

Email:

Adam@80scasualclassics.co.uk

Location:

2 Triumph Way, Kempston
Bedford
MK42 7QB

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80s Casual Classics Ltd 5 star review on 26th August 2024

Sam

80s Casual Classics Ltd 5 star review on 9th June 2024

Mark

80s Casual Classics Ltd 5 star review on 8th June 2024

Jamie

80s Casual Classics Ltd 5 star review on 28th July 2023

John

80s Casual Classics Ltd 5 star review on 13th October 2022

Kerry

102

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would give it less more like no stars...ordered a pair of trainers off there website and it was a simple order then I got the trainers a d they weren't even the right colours as stated on the picture of the trainer on website so sending them back and bot bothering with these guys again can't even get a set of trainers right..well what's more to say”

Helpful Report

Posted 2 weeks ago

Hi, You purchased an item clearly listed as 'Yellow / Silver Grey' but wanted this to be blue. The item description also states 'This version of the Diadora Titan trainers are crafted from a premium feeling suede in yellow with flashes of red and silver'... still no mention of blue. Whilst we do try to accommodate customer feedback, we can't manage expectation levels if the information on our product page isn't being read. In future, we would always advise reading product descriptions to avoid any disappointment - if a product says it is yellow/silver then we would expect there is a very slim chance of this being a different colour upon arrival.

Posted 2 weeks ago

“Had had a pair of obviously faulty Patrick trainers. 7 months old and well looked after. But the stitching has come undone.. Customer service didn't care... Selling faulty goods and doing nothing about it”

Helpful Report

Posted 3 months ago

Hi, Your order was made over 10 months ago, not 7 as you have mentioned in your review - The issue you explained sounds like this is likely caused by general wear and tear over this time period and not due to a 'obvious fault'. We would have been able to discuss this with you in more depth but unfortunately you terminated your call to our customer services team after advising that you would be shopping elsewhere - it is not a case of not caring. Kind Regards, 80sCC

Posted 3 months ago

“Returned a faulty item at a cost of £7 as they advised to send back as recorded delivery,and never got refunded. Will not order from these again as it cost me to return faulty goods. Even thow I requested a full refund as it was not my fault. Would not recommend this company”

Helpful Report

Posted 4 months ago

Hi, Had you contacted us prior to returning the item we would have been able to issue you with a pre-paid returns label but we can't see that you've contacted us at any point. If you require further assistance then please contact our customer services department. Kind Regards, 80sCC

Posted 4 months ago

“Do not buy the Diadora Diadora 80s MB Elite Trainer White/Gold from 80s Casual Classics. I had only worn mine a few times, which can be evidenced by the condition of the sole, and they cracked badly. Casuals only guarantee them for six months from purchase. I didn’t wear them straight away. Officially, Diadora guarantee them for 2 years !!”

Helpful Report

Posted 5 months ago

“Quality of goods”

Helpful Report

Posted 11 months ago

Hi, We're sorry you feel this way - all of our products are supplied to us directly from the brands and you've not given us enough information to be able to assist with your query. Kind Regards, 80sCC

Posted 11 months ago

“Very good cloving and footwear 💯🤛🏾”

Helpful Report

Posted 11 months ago

Hi, Thank you for your kind words but could you kindly amend from 1 star? Kind Regards, 80sCC

Posted 11 months ago

“I ordered Patrick trainers in a size 9 and a Sergio Tacchini polo in a 2XL. The trainers were too small and the polo was too big. I returned them and heard nothing. I contacted customer services who said they had issues with their warehouse and my return would be delayed. I waited over a week and contacted again. This time I was met with a rude customer service agents who blamed me for not keeping a receipt from May 16th. There was no hint of an apology just blaming the customer and suggesting that I wanted free goods. In future I will stick with retailers on Amazon where returns have never been an issue.”

Helpful Report

Posted 1 year ago

Hi, As we have previously advised, we are yet to receive your return parcel. Whilst we have a flexible returns policy, we're unable to act on this until the goods are within our posession and we'd be surprised to find another company who operates outside of these parameters, Amazon included. We have requested your support with regards to the return tracking information so that we can try and assist from our side but you've been unable to provide this. We would advise that not having received your return parcel doesn't constitute as poor customer service and again we must insist that we're happy to help if you will work with us in obtaining the tracking information for your return. Kind Regards, 80sCC

Posted 1 year ago

“cant pay with klana as advertised??”

Helpful Report

Posted 1 year ago

Hi, Unfortunately we are unable to determine who the Klarna facility is available to but we do offer both ClearPay and PayPal credit as alternative payment methods. Kind Regards, 80sCC

Posted 1 year ago

“waste ov time”

Helpful Report

Posted 1 year ago

Dear [Reviewer],Thank you so much for taking the time to share your feedback about your experience with 80s Casual Classics Ltd. We truly appreciate your honesty and value your opinion as it helps us improve our services. Firstly, we want to apologize for any inconvenience caused by the waste of time you experienced during your interaction with us. We understand that your time is valuable and it is disheartening to hear that we fell short in this aspect. Our team strives to provide efficient and seamless service, so we regret any delay or confusion that occurred. To further enhance our services, we would love to hear more about the specific issues you encountered with waste of time. Your insights will greatly assist us in identifying areas for improvement and taking necessary steps to prevent such occurrences in the future. Any suggestions you have to make things better would be highly appreciated and valued. Once again, thank you for bringing these matters to our attention. We assure you that your feedback will not go unnoticed, and we will take immediate action to rectify the situation. We are committed to providing you, and all our customers, with the top-notch service you deserve. Should you have any further concerns or if there's anything else we can assist you with, please feel free to contact us at sales@80scasualclassics.co.uk

Posted 1 year ago

“Cant make a payment for t-shirt i want to buy”

Helpful Report

Posted 1 year ago

“Absolute joke of a company, paid for item on Friday next day delivery, this being the weekend I was willing to wait until Tuesday for delivery. I have had zero communication with this company after two emails and waiting almost a week for nothing. Paying for next day delivery too, bad management and poor customer service. I would avoid this company at all costs. I have requested a full refund.!”

Helpful Report

Posted 1 year ago

Hi, From your details, it would appear that your order has been lost in transit by the courier. Whilst we know this can be frustrating, we're sure you can understand that isolated events like this are beyond our control. We cannot see that we've had any correspondence from yourself regarding this order so we expect you may have been replying to an auto-mated email. Please contact Adam@80scasualclassics.co.uk who will be able to assist with your query. Kind Regards, 80sCC

Posted 1 year ago

“My hat didn't come and if I return it they won't give me my money back forever”

Helpful Report

Posted 1 year ago

Hi, We're a bit confused by your review - how would you return the hat if it didn't come? We would advise contacting our team at sales@80scasualclassics.co.uk who will be able to help with your query. We also have a very flexible returns policy so we're unsure why you are advising that it would take forever for you to get your money back. Kind Regards, 80sCC

Posted 1 year ago

“First time ordering and very disappointed, received my order but upon opening the package I noticed inside the packaging that the bag the Lois cords were in had already been torn open, upon inspection of the cord they had a terrible odour like they had been left in a restaurant kitchen, it appears to me that these had already been returned by another and then sent out to me as new, so returned for refund, however although these imo fell under faulty goods due to the condition I received them, seller charged me for the return postage which goes against their own returns policy.”

Helpful Report

Posted 1 year ago

“Bought a jacket and it arrived with a million creases, think I'm going to have to wait six months for the creases to come out before I can wear it. atrocious I won't be using this site again.”

Helpful Report

Posted 1 year ago

Hi, We're sorry to hear this. Obviously if you're not happy with your purchase then this can be sent back for either an exchange or refund. We would recommend contacting our customer services team at sales@80scasualclassics.co.uk who will be able to help with this matter. Kind Regards, 80sCC

Posted 1 year ago

“Feels looks like a turkey rip off made in china for about £2”

Helpful Report

Posted 2 years ago

Hi, We're sorry you feel that way - We don't deal in anything other than genuine items which are supplied to us directly from the manufacturers but obviously if you're not satisfied with a purchase then we do have a flexible returns policy. We're saddened that instead of contacting us directly you felt the need to post a negative review without any details that would allow us to assist you in this matter. Kind Regards, 80sCC

Posted 2 years ago

“It won't allow me to log in ,it won't allow me to proceed after numerous times of accepting term's and conditions, you need to sort it out or will be shopping elsewhere”

Helpful Report

Posted 2 years ago

Hi, If you are experiencing issues logging in to your account then we would recommend contacting us at sales@80scasualclassics.co.uk so that we can assist you. Kind Regards, 80sCC

Posted 2 years ago

“Mother fuckers, you should inform us as clients about the import charges upon the check out process, that would have been fair! I will never buy from you again!”

Helpful Report

Posted 2 years ago

“Yes , I ordered a Tommy Coat , I odered it Friday 11th last week on next working day delivery , Its Thursday the 15th I have had 5 different times that the driver will be turning up , But still waiting , Shocking Service ORDER BUT YOU HAVE BEEN WARNED”

Helpful Report

Posted 2 years ago

“I can only give you one star because altough the shoes were quickly send, i think they were a return since they lacked the papers that fills the inside of each pair from the factory, the tags were held by a thread and above all the trainers are of appalling quality. Since i’m from Romania and i wanted the shoes for my boyfriend, who likes this model, i see no point of returning them, it’s not worth it financially, i have already paid about 30 euros in custom fees, that makes it more than 100 euros for it. Such a shame, you should check the item if it’s ok before you ship it, put some passion in this!”

Helpful Report

Posted 2 years ago

“I bought an e-voucher as a Christmas present but could not find a way for the recipient to use this. I thought the number on the voucher would allow the person to buy from the site but this did not seem possible. He eventually picked something from your site which I purchased from my e-wallet in my account. Normally I can purchase a voucher from a website and pass on to a recipient who can use this with a voucher code number.”

Helpful Report

Posted 2 years ago

Hi, We can't help but feel that a 1 star review is slightly harsh under the circumstances. There are instructions on the e-voucher page of our website advising that as this is an electronic gift voucher, it needs to be sent to the email address of the intended recipient. If you had contacted us we would have been able to rectify the issue for you prior to the recipient having to use your e-wallet (this could have been transferred). Kind Regards, 80sCC

Posted 2 years ago

80s Casual Classics Ltd is rated 4.8 based on 16,513 reviews