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80s Casual Classics Ltd Reviews

4.8 Rating 16,520 Reviews
97 %
of reviewers recommend 80s Casual Classics Ltd
Company Reviews Metrics Info
4.8
Based on 16,520 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read 80s Casual Classics Ltd Reviews

About 80s Casual Classics Ltd:

We have grown to become the largest 80s Casuals store of its kind, stocking classic Fila, Sergio Tacchini, Ellesse, Adidas Originals, & many more brands!

Visit Website

Phone:

01234 851681

Email:

Adam@80scasualclassics.co.uk

Location:

2 Triumph Way, Kempston
Bedford
MK42 7QB

Write Your review

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Louise
Verified Buyer
“Items I ordered have still not arrived”
Helpful Report
Posted 9 years ago
Miles
Verified Buyer
“I ordered a pair of shorts which you said you had in stock, when I chased them as they hadn't arrived I had received an email saying that unfortunately they were now out of stock. Very disappointing.”
Helpful Report
Posted 9 years ago
Alessandro
Verified Buyer
“Goods have not yet arrived . Order placed 1st december. Please give me some info”
Helpful Report
Posted 9 years ago
Your order has been dispatched to you, our customer service team have emailed you over details of your delivery.
Posted 9 years ago
Eva
Verified Buyer
“The delivery service DPD was not to identify in a position the package, so that the consignment never arrived at me. The purchase should be a gift, but the package never arrived at me. So I could not make a joy for my husband to our jubilee. I have repeatedly get in contact again with DPD, but they were unable to deliver the package.”
Helpful Report
Posted 9 years ago
Darren
Verified Buyer
“Never received my goods”
Helpful Report
Posted 9 years ago
Unsatisfield US Buyer
Verified Reviewer
“International Buyers Beware (especially when buying from the USA). This company does not disclose that you will bear the burden for US Duties and Fees. Our $400 final and complete paid-for order (at least we thought) would not be delivered unless we paid the delivery carrier $82 in import duties and fees. 80's Casual Classics does not disclose this nor will the CEO Neil Primett reimburse these fees.”
Helpful Report
Posted 9 years ago
Please note that this information can be found in our Delivery Terms: Whilst non Eu countries will be saved UK VAT charges, any local Customs or import duties are charged once the parcel reaches its destination country. These charges will be paid by the recipient of the parcel.Unfortunately we have no control over these charges.
Posted 9 years ago
Nazaret Garcia
Verified Buyer
“I am waiting anser about my email about my refound”
Helpful Report
Posted 9 years ago
: Mr
Verified Buyer
“The postal charge policies are extremely irritating. In my case I had to pay postal charges twice, when ordering the items and when returning items. In total I had to pay 25 Euro for sending to packages from UK to Germany, Berlin back and forth. My advice to 80s Casual: Check out why Amazon & Co. is so successful why customer experience is crucial nowadays. Personally I will never order items via this platform again.”
Helpful Report
Posted 9 years ago
: Mr
Verified Buyer
“Very good quality goods quick delivery will shop with you again”
Helpful Report
Posted 9 years ago
: Mr
Verified Buyer
“My last order was sent back for a refund as both garments had faults. I have had many problems with poor quality clothing and have had to send quite a few pieces back.”
Helpful Report
Posted 10 years ago
: Mr
Verified Buyer
“My order is not delivered yet.”
Helpful Report
Posted 10 years ago
Your order is still progressing through the postal network to you. We have emailed you with these details.
Posted 10 years ago
: Mr
Verified Buyer
“Received 2 jackets 1 was sent the wrong size the packet said 2xl but the jacket was only xl I have called your office 6 times and left messages no one has called back I have sent the jacket back and haven't heard anything, I would not buy anything of you again really disappointed”
Helpful Report
Posted 10 years ago
Hi we are sorry to hear about the jacket being mis-labelled as thats a genuine fault done at the factory and hard to spot for the picking team. We would be more than happy to fully refund you the product cost and postage. Have you definitely called us on the correct number as 6 times seems excessive without being able to speak with someone, unless you tried at the weekend when we are closed and no one is available. Have you tried to email customer services as they will also be able to help resolve the issue for you.
Posted 10 years ago
: Mr
Verified Buyer
“Received 2 jackets 1 was the sent the wrong size the packet said 2xl but the jacket was only xl I have called your office 6 times and left messages no one has called back I have sent the jacket back and haven't heard anything, I would not buy anything of you again really disappointed”
Helpful Report
Posted 10 years ago
Hi we are sorry to hear about the jacket being mis-labelled as thats a genuine fault done at the factory and hard to spot for the picking team. We would be more than happy to fully refund you the product cost and postage. Have you definitely called us on the correct number as 6 times seems excessive without being able to speak with someone, unless you tried at the weekend when we are closed and no one is available. Have you tried to email customer services as they will also be able to help resolve the issue for you.
Posted 10 years ago
: Mr
Verified Buyer
“This was my first order from 80s. I have ordered a jacket and paid with my visa card. Everthing was fine. But the same day i have received a cancellation letter because the transaction looked suspicious or something like that. I dont think that the problem was because i live outside UK. I think this should not happen.”
Helpful Report
Posted 10 years ago
: Mr
Verified Buyer
“The jacket received was very poor. The zip system is broken and cannot be opened. One of the pockets has a big hole in it and a lot of the stitching isn't even close to straight. Very disappointed with the company”
Helpful Report
Posted 10 years ago
: Miss
Verified Buyer
“Ordered a jacket as birthday present for my father's birthday. Paid for it as it state in stock. Had emails saying payment taken, waiting to be shipped and even a time and date when I would receive it. The night before I was due to receive it, I was told there was an error on the website and that the product was not in stock. If this had happened on the day of ordering I wouldn't of minded but it was the evening before and the day before my father's birthday which left it too late for me to go out and get another present or order something instead. Should always have website up to date to save customers being let down.”
Helpful Report
Posted 10 years ago
Hi Francesca, May I once more offer my sincerest apologies to both you and your father for the error that left him without a birthday present. We are driven to offer the best customer service possible and following this issue we have invested even more time in assuring that errors like this do not happen and will be implementing a new system within our warehouse to improve processes further. I am still waiting for this product to come in, however as soon as it does it will be sent out to you on next-day delivery and you will be contacted. Once again I am sorry for the inconvenience caused; your recommendations have been taken into account fully. Regards, 80s Casual Classics
Posted 10 years ago
: Mr
Verified Buyer
“Ordered runners 3 weeks ago and the order was cancelled for a reason I don't know why in was never emailed to say the order was cancelled and was left with no present for my brothers birthday. Don't think I will be returning to this website.”
Helpful Report
Posted 10 years ago
: Mr
Verified Buyer
“Ordered them over 2 weeks ago and still not had them delivered please will some 1 tell me whats going on Jason cross”
Helpful Report
Posted 10 years ago
Hi Jason, It looks like you've received your order now? The courier had some trouble getting to your address and it was returned to us. We then had to send it out again. Let us know if you haven't had it and we'll look further into it for you on 01234851 681
Posted 10 years ago
: Mr
Verified Buyer
“I'm warning anybody not to buy this because I bought this wore for about less than a day washed it and it had black stains everywhere”
Helpful Report
Posted 10 years ago
Hi Uzzy, by all means send the item back and we will take care of the issue. There could've been a manufacturing fault which is why this may have happened and we would be happy to sort this all out for you and offer a replacement or refund. Just mail customer services and we can sort it out for you mate not a problem. Regards 80sCC
Posted 10 years ago
: Mr
Verified Buyer
“Still not got my goods yet that's been 3 weeks”
Helpful Report
Posted 10 years ago
Hi Steven, I've checked your order and can see you ordered the Green Adidas Hamburgs. Unfortunately we still haven't received our stock from Adidas yet but hope to have them by the end of July.. If you'd like to change your order please call us on 01234 851681
Posted 10 years ago
80s Casual Classics Ltd is rated 4.8 based on 16,520 reviews
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