“I got a perfect response. Alpha parts (?) sent me the part I required, at a good price, and in good time. The person with whom I dealt (Neil) was calm and efficient - couldnāt ask for anything more! Thank you all.”
“Good product , prompt delivery , but to the wrong address , luckily the lady contacted me on messenger ,,not sure what would have happened to them if she didn't .”
“Ordered a part for my jeep that couldnt find anywhere on the internet or from calling the usual places.
And got a message from a yard the next morning and had tge part the day after that.
Great service and i couldnt of been happier.”
“I requested for the left rear bumper o/s broadband FOG light and the right side was sent. Even after emphasising over and over that I needed the right side. Extremely disappointed.”
Thanks for your recent feedback.
From our FAQs page: https://www.1stchoice.co.uk/faqs
Q: What happens if a part supplied is faulty?
A: Simply contact the supplying member direct to inform them your part is faulty. The member will usually ask you to return the faulty part and either dispatch a replacement or if they do not have one available, they will arrange for an immediate refund.
If the matter cannot be resolved then you can report the problem to our Customer Care team via the link on the "Contact Us" page: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Ordered my part off A2Z parts on the 18 of July,I expected 3-4 days for delivery but I didn't receive the part until the 29th of July,this is hardly a way to impress a 1st time customer.”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. Weāre sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
