“Great service. They had no problems arranging a courier to deliver a boot lid to N. Ireland at a reasonable price.
Item was well packed and protected for transit.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Very satisfied. I couldn't find the parts i was looking anywhere else. I have tried some other sites like !st Choice but the system and how register your request and receive response are quite complicated and bit too long. This 1st Choice was pretty straight forward and felt like they did the most the job and i had to do the least. And end of the day i found what i was looking for and very satisfied overall.
Well Done 1st Choice :)”
“Honda accord high pressue powersteering hose..i was quoted £254 for the part from honda..contacted this company and they had an unused hose and sold it to me for £72 delivered..a mate fitted it for £60
Result!!!!!”
Thanks for your recent feedback.
From our FAQs page: https://www.1stchoice.co.uk/faqs
Q: What happens if a part supplied is faulty?
A: Simply contact the supplying member direct to inform them your part is faulty. The member will usually ask you to return the faulty part and either dispatch a replacement or if they do not have one available, they will arrange for an immediate refund.
If the matter cannot be resolved then you can report the problem to our Customer Care team via the link on the "Contact Us" page: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
Saving money is our top priority however smaller items, after adding delivery costs, can sometimes make the price seem higher.
It also depends on whether the parts are available and those in short supply, can sometimes come with a premium.
We try to find the best price and it may be worth repeating a request, a day or two later.
With over 150 Breakers nationwide processing hundreds of vehicles every day, it’s possible you’ll get a better price if you’d like to try again.
All the best
Customer Care - 1st Choice.
“although i didn't buy my part through 1st choice spares (i sourced it local with no postage)the response from members on 1st choice was fast and efficient thanks to all concerned”
Thanks for your recent feedback.
Our records show that a breaker's quote was issued for this car parts request. Please log in to your account to view the details: https://www.1stchoice.co.uk/login
All the best
Customer Care - 1st Choice.
