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1st Choice Spares Reviews

4.4 Rating 5,547 Reviews
86 %
of reviewers recommend 1st Choice Spares
Found the difficult to source inst cluster for my Micra very fast , a little dialect problem with their supplier initially which was sorted out quickly. Delivery a little slow but everything is initially very good, extremly well packed etc. Has saved huge amount of time/ effort finding part on own . Recommended
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Posted 7 months ago
Tried everywhere to get a Fiat Seicento offside front wing with no joy. 1st choice sourced one for me, the supplier was great and kept me in the loop. Received the wing today, very pleased with it. Thanks again 1st Choice!!
1st Choice Spares 5 star review on 24th September 2024
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Posted 7 months ago
I made a order and paid £39.99 to bolton salvage on 16/09/2024 for a part with no joy of receiving it I have been in contact with them to check if it has been sent still not heard from them
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Posted 7 months ago
Hi Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible. All the best Customer Care - 1st Choice.
Posted 7 months ago
Great service. I contacted several companies who were able to supply parts. Two orders, twice fast delivery and exactly what I ordered in the condition I expected.
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Posted 7 months ago
Their service was excellent, however I was disappointed by the quality of the goods they supplied.
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Posted 7 months ago
They did a great job and fast Thanks
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Posted 7 months ago
Ordered window motor, chose the company the had a 3 month guarantee. Item arrived and mechanic attached it, but it caught fire and you can see part of motor had corroded pins. Company not taking any responsibility and said they would call me back but haven’t!!
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Posted 7 months ago
Hi Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible. All the best Customer Care - 1st Choice.
Posted 7 months ago
Unfortunately item didn't turn up.
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Posted 7 months ago
Hi Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible. All the best Customer Care - 1st Choice.
Posted 7 months ago
The part was totally wrong even though they had registration ??
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Posted 7 months ago
Thanks for your recent feedback. We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers. We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible. https://www.1stchoice.co.uk/contact All the best Customer Care - 1st Choice.
Posted 7 months ago
Always very professional and good
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Posted 7 months ago
Thank you for sourcing my part. Very fast work and good communication by all party’s regards .
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Posted 7 months ago
Originally seemed good, part available, paid, then a voicemail querying fitment. Following my response absolutely no reply for a week despite chasing a reply multiple time across several media. Only when I called for the fourth time, still no callback and first I know is an email with a note added to the original confirmation saying part “damaged”, and a refund in several days, when the money was taken straight away. Shocking customer service, and a week wasted with my car still of the road.
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Posted 7 months ago
Thanks for your recent feedback. We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier. If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact All the best Customer Care - 1st Choice.
Posted 7 months ago
briilliant knew the part i wanted had it in stock and i received it the next day
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Posted 7 months ago
Ist choice done their bit great. Unfortunately the supplier was not so good. Had to keep chasing for status & was not sent when they said it was.
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Posted 7 months ago
Thanks for your recent feedback. We’re sorry to hear you have experienced problems with this supplier. If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact All the best Customer Care - 1st Choice.
Posted 7 months ago
Ordered part, Made contact with source, and they requested an image, to confirm exact part, no worries, Took a wee while getting here, but no worries, I would most definetly suggest this service. Alla G Mccandlish.
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Posted 7 months ago
I purchased a suspension strut and top mount from Sunrise Parts, ref number 19940185. Unfortunately the strut was wrong but the mounting was OK. Twice I rang and spoke to Khan who promised to check if he another strut in stock but he didn't bother to call me back on both occasions. In order to get my car back on the road I purchased a new replacement strut. On my 3rd call to Sunrise Parts i have offered to pay for the mounting and send back the incorrect strut but he has refused. All in all a very poor service from a company that you give a 4 star rating.
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Posted 7 months ago
Hi Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible. All the best Customer Care - 1st Choice.
Posted 7 months ago
Great company no problems
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Posted 7 months ago
Happy with my purchase and delivery
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Posted 7 months ago
Great selection of spares and some excellent prices found exactly what I wanted and exact colour, a truly professional first class service! A brilliant system that draws availibity of spares, from acroos the country, Thank you
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Posted 7 months ago
Spoke to a polite lady who phoned me back confirming the part was available and shipped it promptly Very happy and will use you gain Regards Russell
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Posted 7 months ago
1st Choice Spares is rated 4.4 based on 5,547 reviews