“Very quick response and I was able to get exactly what I required.
The goods were well packaged and delivered promptly.
I managed to save £450 by obtaining used parts instead of a visit to a bodyshop.”
“I bought fuel pipes and when I received them they were corroded. I did contact the seller who didn't respond or acknowledge they had sold faulty parts”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“If I could give them no stars I would . I ordered a part from A&C Spares Auto Salvage, The only E-mail I had about the part was, that it had been paid for. There was nothing to say that it had been dispatched, no tracking number and no delivery company name. After waiting 3 weeks for delivery of the part I phoned A&C spares, the delivery company didn't know where the part was. As I had no proof of the part being sent I expected a refund, which I have not received from A&C Spares. If this is the sort of company 1st Choice represents, then I certainly will not be using them again.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Quickly received a variety of offers of suitable parts at different price points. The nearest yard to me with the cheapest swap out Labour option sadly only had a part with a tint. Was able to select part at a reasonable price and timetable for delivery.”
“Chose the lowest quote for a replacement manual gearbox for a Citroen Picasso
Installed professionally with new clutch and flywheel but Ist gear not engaging properly. This has proved very dangerous at junctions forcing me to cut my losses and sell the car losing £1500 in the process. The warranty was meaningless as labour costs to remove the faulty gearbox would far outweigh the price initially paid .p”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Found the spares, they fitted and worked as hoped for.
They arrived very quickly after ordering, ie the next day, and I had them fitted only a few days after.
Very happy, this was for a 2011 grand cherokee a d there doesn't appear to be any other source to get parts.
Very happy hopefully this will give the car several more years of life before trade in, the car is essentially as new with low mileage and the trade on value is so low. So this exercise was worth the effort.”
“Only 2 of the 7 plastic inside mounts were intact the rest were broken off, going to have to make some form of mount before being able to use the part. Not much point in supplying a part if you can't be fitted.”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Took a chance when I needed a part for my wife's 2006 Micra as I had never heard of this company! So pleased I did, the service was excellent! Ordered what I needed, paid on my card and astonishingly the part was delivered the next morning. Fantastic!! certainly recommend 1st choice spares, Excellent efficient friendly company to deal with. I would have no hesitation in using them for any future needs.”
