“Have ordered a handbrake and control unit and have paid. Delivery quoted as 5-7 working days. Is now 9 days and parts not received. Called customer service but no answer. Called sales who said they would transfer me to customer service but just rang and then cut off. Very poor service, need the parts to be sent or a refund.”
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Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
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Customer Care - 1st Choice.
“Hi, I was very impressed with 1st choice. I was given a number of offers for the door I was looking for from 5 different suppliers. The one I got from Scott yard was a grade A. It was a perfect colour match and looked like a brand new door.....perfect. Very pleased! Thank you. +++++”
“I was looking for a part & 1st choice Spares replied. I asked if they could send a photo which they did. I purchased the part and it arrived on the day promised. Very good service”
“I first looked at your site on the sunday evening looking for a Nissan Qashqai OSR interior door handle within an hour i received my first email , on the monday morning i placed the order with the company
Bradgate motors, the item arrived 3 days later, very well packed item was in first class condition would buy from them again, very pleased with service.”
“i received several quotes on the same day as requesting a ford transit alterntor,
some were too expensive but i had a very fair price from, ALF KYME VAN BREAKERS LTD
buying was straight forward through 1st choice and with quick delivery from the seller,
i havnt actually fitted the alt yet.”
“The company that supplied the gearbox are total scammers, didn’t send the gearbox out and after a week said I would have fees to pay if I canceled !”
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Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“I've been using 1st Choice for many years and it was only one case of dissatisfaction. Generally it is good service and I'm going to keep on using it”
“Excellent,all round , great price ,fantastically safely boxed , great service, will certainly use again and have already recommended them .
Thanks Dave G”
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Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“The website is great and easy to use. They suggest paying via PayPal or credit card only. The issue came when I placed an order for a part that had been matched via part number. Poor contact from seller, in the end paid via PayPal on 1st choice. Seller took ages to send then parcel wasn't as described (not the correct part number). Had to open a case with PayPal and escalate it as seller as to return but wouldn't give me return address. I also had to return at my own expense and still no refund as seller hasn't updated to say delivered. Proceed with caution. Don't recommend A and C AUTO SALVAGE”
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Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“I wouldnt use 1st choice spares in future, because companies that use 1st choice dont follow through with their quotes. I was quoted for a part, paid, and was then refunded without and explanation. The second place i paid for a part from, hasnt delivered it, is now not responding to messages and i will now have to try and get my money back from paypal..”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
