“Terrible .was told my part would arrive within three to five working days . Its been nine days since I ordered it and have just had an email to say it could be up to another five working days.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“I ordered coil springs for my car on Thursday 6 June via yourselves from MG automotive Ltd. I was informed when I paid the parts would be with me in 3 to 5 working days. Today,over a week later I contacted MG Automotive and asked about when they would be delivered, extremely disappointingly, I was told they had not been dispatched yet. My cat is off the road while I wait on these parts,this is a shockingly poor service. Perhaps you can help?”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“What can I say short of fantastic! Our chosen bodyshop couldn't source the required panel albeit from the manufacturer at a hugely inflated price, filled in the details required submitted the info and within minutes I had a quote (not what I was prepared to pay I may add), about an hour or so later the second quote was in. A couple of photos from the supplier and myself to confirm correct item and funds were transferred. 2 days later my new wing with manufacturer part number arrived fantastic. 1st choice spares are the database to supplier's throughout the country once your happy with a quote from a supplier of your required part you deal directly with them and it works.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We raised an issue with our Customer Service team when your message was received earlier today. The Customer Service team will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Part was found soon after completing the form. Delivered quickly and part working as described. Payment taken quickly without issue. Highly recommended”
“The research service was efficient, but the engine I purchased two weeks ago has not been delivered. I contacted the company by email and by telephone, and the engine has not yet been delivered to me.
FOREIGN CAR SPARES LTD
166, PARKFIELD ROAD
0121 327 8214”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“I still haven’t received the part. The first delivery window passed so I called them. They said must be lost in transit they will send another. I’ve had to call four times so far they don’t contact me. Delivery promised for yesterday Friday or Monday latest. Today is Saturday so will have to see what happens”
“I'm an old fashioned Engineer, and speak as I find: Excelent service, fantastic customer centred approach, respecteful, patient and great to deal with soneone who knew what they were talking about, competitive pricing from our selected service provider, consumable part arrived when stated. Oh, and lets not forget the great service from the courier. A GINORMOUS Thank You!!!! to evey one involved from placing the original request, to processing the order, and delivey - Rich Hall Durham.”
“Incredibly efficient , I received quotes within half an hour, and within the hour I had my part ordered and on its way. Don’t know why I’ve never tried this service before.”
