“Not really, both items had to send back , both items they stated I have to pay carraige back and a 25% handling charge. Jaguar spares state that a 2017 Jaguar XE PORTFOLIO REG. OU67 WWO was fitted with XENON+ LED Signature Headlamp so why was I sent a 2015 year headlamp. Same with the bumper Jaguar Spares state that reg was fitted with headlamp washer cutout so why did they supply one without stating it was my fault for not requesting it what is the point of supplying the Reg No. When they take no notice an supply any old thing”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“1st Choice located the part I was looking for at several different salvage companies which offered quotes including delivery. I ordered the part and it was good. My only criticism was a lack of communication and tracking info after placing the order.”
Thanks for your recent feedback.
Our records show that three breakers' quote were issued for this car parts request.
Quote #1 £66.00
Quote #2 £124.00
Quote #3 £59.00
Please log in to your account to view the details: https://www.1stchoice.co.uk/login
All the best
Customer Care - 1st Choice.
“1st Choice Spares supplied a Mazda gearbox which arrived promptly with carrier. The carrier could have been more helpful, but that wasn't 1st Choice Spares fault. It was exactly as described and on fitting appears to function correctly. Usual return if not correct guarantee was given and the price was very reasonable.”
“I was using more than 5 years but never have a problem but very Crook Company called Foreign spareparts sold me defective product and they are damage your image. Please contact and ask when are refunding our money back”
Thanks for your recent feedback.
We were sorry to hear that you were experiencing problems with this supplier. Our customer service team have been working on this on your behalf since your complaint reached us on 20/03/2025.
We do need to communicate with both parties in any dispute, and this can take time with some toing and froing.
If you wish to add anything further then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
