“I was pleased to find the part I needed at a good price and the transaction was smooth and efficient. Some initial quotes were expensive, but I held out and succeeded in finding a good deal. Many thanks.”
“Parts came within a few days and staff were friendly over the phone. However, the wing mirror did come with the back casing a little broken which I think shouldve been clear in the description.”
“Didn’t send the item I paid for. Orders on the 28th and eventually cancelled on the 10th after being told it would arrive in 5 business days. Called twice to ask for an email to see where it was and received nothing.”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“1st Choice really assisted in getting deals for parts needed on my car. However, some dealers sent non working parts that became a loss of time and effort.
Generally 1st choice was a great help.”
“I ORDERED A DOOR FOR MY 2015 GOLF AND RECEIVED CONFIRMATION OF STOCK AVAILABILITY WITHIN A SHORT TIME, I PAID AND THE PART WAS DELIVERED WITHIN 24 HOURS, SO I CANNOT ASK FOR BETTER SERVICE, THANKS VERY MUCH, BEST WISHES
PAUL EDDINS”
“Every part of this process was excellent. I filled in some details & got 15+ suitable replies within an hour. Sorted thro them, made a few calls, ordered the part - it was delivered as agreed - it fits & works 👊🏼 I am NOT someone who knows much about how to sort these things out so was really pleased that it was so simple.”
“A great online service where it was straightforward to submit the necessary information and a supplier's confirmation of availability and price came back within a couple of minutes.”
“Part I bought was of good second hand quality and arrived at the correct address. Cannot fail to order wrong part when entering your car registration.”
“Ideally situated (in your own front room) it's easy to pick up the phone or laptop and just put the feelers out for what you need and then let them come to you. Customer service seems to be the top agenda for this company and they practice exactly what they promise. Absolutely delighted with the items I bought and will definately be using them for all futurer needs in the Automotive field... 5***** all the way..”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
