“Identifying the correct spare part was thorough. I did have to ask twice for a photo and confirmation that the tyre on the rim was legal and not punctured from the supplier. The photo wasn't in focas enough to properly show the 2 small bits of damage to the alloy wheel rim, which was disapointing. However it fits and works ok on the car and is only a spare.”
“I have used First Choice before. Extremely satisfied. Within 24 hours I received half a dozen quotes for the right part. On this occasion I chose the cheapest option extremely competitive price. The part was in excellent functional condition as described and fits perfectly. Highly recommended. Dimitri”
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Customer Care - 1st Choice.
“clunky, unpolished site to use. Whilst to be fare it did its job of finding the part ii required, it was diffiicult to see iif the part was correct, if the suppiler had sent the part, and there was no premiise to easily see a chat thread. So there is a lot of guesswork.”
“Purchased an engine through your site. Engine was no good and had to scrap the car after spending £1300 on labour. Got a partial refund for the engine but I’m still heavily out of pocket.”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
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All the best
Customer Care - 1st Choice.
