“This was the first time I used this service. Had my doubts but was pleasantly surprised that it worked, found the part I needed and after a few offers got it for a very reasonable price too. Very smooth service, part arrived quickly and well packed. Understandably, these are used parts but in my case hard to get hold off. Thanks all concerned and will definitely use this service again! Recommended!!!”
“I was looking for a part which had been very difficult to find and within a few days 1st choice found the part, emailed me and dispatched. Very happy with the service.”
“Very pleased I found this website to help me find the part I need. At the moment I still haven't managed to get get one, but I'm sure they will keep posting for me.”
“It certainly worked for me. I found the firm I dealt with, Orange Autosalvage, really good; and I don't usually have very high expectations of such firms. A good experience.”
“I was very impressed with this service and had a choice of upto 5 possible suppliers within a very short time and having chosen one, phoned them and received the spare part I needed the following morning and so the repair was complteded in short order. The whole system worked quickly and efficiently, thank you.”
“1st Choice provide a good service. However, I was sent a quote from AHH AUTOMOTIVE SOLUTIONS who are a fraudulent company. I paid £390 for a headlight which I never received. 1st Choice Spares were alerted but it seems there is no mechanism to expose this fraudulent activity or for them them to ban such companies.”
Hi
Thank you for your recent review. We were sorry to hear you are experiencing problems with this supplier. We had already raised an issue with our Customer Service team on receipt of your complaint. We have now sent you the tracking information from the supplier for the part. We do have an exclusion mechanism; however, we do prefer to try and resolve any issue if we can before taking such action.
All the best
Customer Care - 1st Choice.
“Received six competitive quotes. Contacted one dealer using 1st choice ref number and he was clear about my request and answered my supplementary questions. Payment was easy and I am now awaiting my part. Will remain a member for future use.”
Hi
Thank you for your recent review. We were sorry to hear you were experiencing problems with this supplier. We have added this review to the existing issue with our Customer Service team. Our records show that a revised UPS tracking number was sent to you, along with an apology from the breaker, on 17/09/2021.
All the best
Customer Care - 1st Choice.
