Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“All good. Made part request and got replies straight away. Contacted the supplier to verify the parts and he told me about three days. Arrived as he said and the part was perfect. Really pleased.”
“Placed a description, part number and photo of the part we needed. Within two hours we had three responses. Spoke to the first two, which were a dead end - one part wasn't a correct match, the second dealer never called us back after three phone conversations with them. The third on the list, Vaux Parts, were very helpful - double checked the part was an exact match, so we placed the order via the 1st Choice website. Part arrived four days later - sorted.”
“0 stars not available. The part arrived promptly.
Fitted by my garage. Failed within a week.
Headlight unit. Led part goosed but still ,at the moment , legal, but will fail eventually.Provider contacted . Car is a working vehicle Provider offered refund. I've spent money on unit, fitting of unit. Being asked to spend more to remove it, and cost of replacing it.
Charge back not applicable because of returns policy.
Asked for partial refund, no reply, being ignored.
Defo unscrupulous”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Excuses, excuses, Reload Auto Parts are either monumentally incompetent or just plain scammers. They took £250 from me two weeks ago for an exhaust system and have given me nothing but excuses over 6 telephone calls as to why they cannot deliver the goods. First it was they could not afford to pay a Courier then they were going to send their own driver and then they were going to send it by DPD and then they were going to send it by TNT. Nothing has arrived I would not recommend this firm to anyone and would recommend 1st Choice Spares to remove them from their site. I shall be contacting my credit card company for hopefully a pay back.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
