“Great selection of spares and some excellent prices found exactly what I wanted and exact colour, a truly professional first class service! A brilliant system that draws availibity of spares, from acroos the country, Thank you”
“1st Choice lived up to its reputation, as did nippon auto spares, who provided what I needed. They were knowledgeable, efficient and very helpful, and the parts supplied were in better condition than I expected. There is little doubt that I shall need more parts in future, and no doubt at all as to where I shall go for them!”
“Fantastic service and I highly recommend to anyone.
Often new parts have a shocking price tag, hence why I use 1st choice for their inexpensive, reliable parts.
Don’t jump to the first quote though, let a few come through because the next may be half the price of the first.
It’s an easy, problem free service. Quick and safe delivery too. Very happy returning customer!”
“1st Choice Spares is a platform for other suppliers. Be careful to check out the Companies, they promote, before you decide to place an order. Ordered a part from a Company on their platform which I have not received. Customer Services with the Company have been unhelpful and they have never followed up any of my enquiries other than push the same answer that it was delivered. Buyer beware.”
Thanks for your recent feedback.
We were sorry to hear that you were experiencing problems with this supplier. Our customer service team have been working on this on your behalf since your complaint reached us on 27/08/2024.
We do need to communicate with both parties in any dispute, and this can take time with some toing and froing. If you wish to add anything further then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“i almost gave up looking for a spare part for my car as its 14 years old, found 1st choice spares online and entered the part i needed and within 3 days got a message of part found , contacted the breakers and paid via paypal , part is now here and ready to be fitted ...very happy :)”
“Have not recieved this item, it should have been with me some time ago, my money was taken quickly enough. I requested information to who was delivering this item a long time ago and am still waiting for a reply. I do not know who is delivering the item or even where it is, all I know is that my money has been taken and I do not have the part. Contact was through both E-mail and phone.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Excellent service. Was connected to a couple of companies who could source the parts I needed. None of my local garages could help. I chose one company - Alfa Specs, and the parts were delivered promptly.”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Very quickly had 6 quotes to select from all good offers. The part I chose had donor vehicle information and arrived within a few days of ordering. A query was dealt with by phone immediately. Saved me thousands - can t recommend enough.”
