“Whilst I have no issue with 1st Choice Spares specifically, I’m very much unimpressed with the business I was connected with.
I very specifically requested a rear wheel, supplying the correct part number and bead size.
Unfortunately, after having confirmed my requirements I was sent an incorrect part.
Turns out the breaker went on eBay to purchase the item.
The reason I went to the breaker network in the first place was because I couldn’t find the part I needed on the open market, including eBay.
I had to wait 10 days for delivery, and now have to return the item.
On trying to speak with the breakers yard I am told the owner is unavailable and continually get connected to a call centre in India
Eventually I was supplied with a returns label that only covered the parcel weight up to 2kgs. The wheel weighs 16kg, so more back and forth.
The whole process has been extremely frustrating to say the least.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Easy to use and to specify the part needed ( alloy wheel). Quotes came through within a day. Ordered and the wheel came 2 days later as promised. All good and will use again.”
“parcel arrived within two days of purchase, was impressed how well it was wrapped
part i orderd was in perfect working order,
will definately be using your service again 10/10”
“Good to deal with, sent pictures of part to compare before delivery, put up with my endless phone calls. Delivery a day later than specified but I think that was the handler. Packaged very well too
Part now fitted and all working correctly.
Would be happy to use again 👍”
“I was given plenty of contacts who had the parts i required...problem was i paid a scrap yard and they never delivered my parts. Wont use again. Wont recommend to anyone either.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Great service, found exactly what I needed, received confirmation it was the correction part and it arrived very quickly. Part was packaged very well and exactly as described. Wouldn't hesitate to use again.”
