“Not that good first fuel tank no good next one went much higher in cost then next day went up in price the brought it only to wait two weeks waiting for delivery to be told they didn’t send it because was no good but wasn’t notified at all had to keep ringing to find out where the part was”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
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Customer Care - 1st Choice.
“Msg never sent a part. I offered them to collect they said no they don't accept collection. Then 10 days later they told me part missing in transit. Fake because they never even sent the part.
Waisted money and time .lost job's as my van is still not fixed. After 10 days I now have to wait 5 extra days for my refund... maybe first choice are OK but the people doing listing are scam. I would not recommend anyone buy from MSG Ltd..”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Have only just had time to fit my indicator stalk. It works brilliant I'm so pleased with my purchase. Maybe the seller could possibly email recipient to let them know that the product was on it's way. Arrived in a couple of days and well packaged.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“1st choice is a great way of getting the parts need, but the confusion was for the same part and same ref (19709416) we got different pricing and when we tried to pay for the lower pice the system didn't work and the end paid paid £40 more to get the part. When we received the part there was invoice attachment to part from different supplier Less by £87.00 . We paid £327.60 and the invoice attached for £240.00. .. the part left outside the building without infom us about delivery date or sign for it.”
“AAH Automotive had the part that was needed, purchased it on the 24th of May, but have had no information on delivery or contact, I have bought from them before and had no problems, hope there are none with this, would just like some contact, which I need for my mechanic.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Your system was hacked and a guy pretending to be from NorthWestCar Spares sent a text with all the details for the part I wanted, and asked for payment over the phone which stupidly I gave as he had all the details of my car so assumed genuine.
He then took £700 out of my account and tried to take a further £900 out after I had frozen my card.
This guy can only have got the details through your site so maybe you need to review your security
The 2nd company I then contacted sent a secure link but after 4 days and much chasing I heard nothing
Eventually they told me the part they had was faulty so sourced another part which was wrong when it arrived
Finally I sourced the part myself but still need the refund for the wrong part and have to pay courier which I am not sure I will get refunded
Not the best service I have received”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
