Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
Please contact the supplying member direct to inform them your part is faulty. The member will usually ask you to return the faulty part and either dispatch a replacement or if they do not have one available, they will arrange for an immediate refund. If the matter cannot be resolved then you can report the problem to our Customer Care team via the link on the "Contact Us" page.: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Ref. BMW Z3 , Artic Silver Boot lid.
The photos did not truly reflect the poor condition of the boot lid, there are more than four deep scratches, several dents, multiple minor scratches and rust blemishes.
The boot lid was delivered without any wrapping or protection against damage in transit. It is in worse condition than the boot I was hoping to replace it for.
The £174 I paid is an absolute waste of money.
Your comments please. Regards Bob Curd.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Have ordered a handbrake and control unit and have paid. Delivery quoted as 5-7 working days. Is now 9 days and parts not received. Called customer service but no answer. Called sales who said they would transfer me to customer service but just rang and then cut off. Very poor service, need the parts to be sent or a refund.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Hi, I was very impressed with 1st choice. I was given a number of offers for the door I was looking for from 5 different suppliers. The one I got from Scott yard was a grade A. It was a perfect colour match and looked like a brand new door.....perfect. Very pleased! Thank you. +++++”
“I was looking for a part & 1st choice Spares replied. I asked if they could send a photo which they did. I purchased the part and it arrived on the day promised. Very good service”
“I first looked at your site on the sunday evening looking for a Nissan Qashqai OSR interior door handle within an hour i received my first email , on the monday morning i placed the order with the company
Bradgate motors, the item arrived 3 days later, very well packed item was in first class condition would buy from them again, very pleased with service.”
“i received several quotes on the same day as requesting a ford transit alterntor,
some were too expensive but i had a very fair price from, ALF KYME VAN BREAKERS LTD
buying was straight forward through 1st choice and with quick delivery from the seller,
i havnt actually fitted the alt yet.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“I've been using 1st Choice for many years and it was only one case of dissatisfaction. Generally it is good service and I'm going to keep on using it”
